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“Hilton Tampa 3-Day Stay”

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Hilton Tampa Downtown
Ranked #15 of 163 Hotels in Tampa
Certificate of Excellence
GreenLeadersBronze level
Reviewed 13 June 2014

I was pleased with the help at the front desk when I arrived and the layout of the room for getting work done at night. The bed was extremely comforting and sleep was never a problem. One minor surprise was that no beverages were available in the room (i.e., coffee, water or ice bucket). Valet staff was extremely helpful and did not overstep their boundaries.

  • Stayed: June 2014, travelled on business
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Review collected in partnership with Hilton Hotels & Resorts
Thank Michael P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonTampaDowntown, Public Relations Manager at Hilton Tampa Downtown, responded to this reviewResponded 18 June 2014

Greetings Michael P,

Thank you for staying with us. It was nice to see you had a good night sleep and that valet made a good impression on you with their great customer service.

We sincerely apologize for you not having coffee, water or ice bucket in the room. This is very unusual since these items are a staple in all the rooms. It was probably an oversight and again we apologize for that. We will pass along your comments to our Housekeeping Department for immediate action.

It was a pleasure having you as a guest and we look forward to welcoming you back again soon.

Warm Regards,

Hilton Tampa Downtown - Management

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1,109 - 1,115 of 1,470 reviews

Reviewed 13 June 2014

I just got back from a 5 day stay at the Hilton Downtown Tampa on a business trip that was, because of the nature of the trip, was a very stressful event. I was so glad to be able to retreat to the Hilton Tampa Downtown. First, all of the staff greeted warmly and were very helpful. One person who was particularly helpful was Antonio, one of the guys out front who arranged shuttle service for me, and was particularly attentive to anything I needed.

My room was a good size, and even though there was a wedding and any number of professional meetings going on it was clean, quiet and comfortable in my room, in the hallways and every else. The shower pressure in my room was strong and I had no problem with having enough hot water. I ate twice in the hotel restaurant and the food was fresh, well prepared and well served. The menu was interesting and varied.

If you are going to Tampa for business this hotel is a great choice!

  • Stayed: June 2014, travelled on business
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Thank ancelmo l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonTampaDowntown, Public Relations Manager at Hilton Tampa Downtown, responded to this reviewResponded 18 June 2014

Greetings Ancelmo I,

Thank you for staying with us. We appreciate your kind comments, especially the one about Antonio. He is one of the ambassadors of this hotel and we will be happy to share your comments with him.

It was nice to see you enjoyed your room and the food in the restaurant. Thank you for recommending us!

It was a pleasure having you as a guest and we hope next time you visit Tampa you will stay with us again.

Warm Regards,

Hilton Tampa Downtown - Management

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Reviewed 12 June 2014

This was a Business Trip. The Staff were very friendly and courteous. Rooms were clean and the bedding was exceptional. "Love the pillows"! I was able to sleep well form the first night. The restaurant ambience and décor was great with excellent food to stimulate the palate. Blue One transportation invaluable for travel around the area. It live up to the Hilton Standard!

Room Tip: You must try a meal in the restaurant. It's worth it.
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  • Stayed: June 2014, travelled on business
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Thank OfficeGoddess504
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonTampaDowntown, Public Relations Manager at Hilton Tampa Downtown, responded to this reviewResponded 13 June 2014

Greetjngs OfficeGoddess504,

Thank you for staying with us. We were delighted to see that we met your expectations as a Hilton. We appreciate your comments about our staff, rooms, restaurant and Blue One. It will be a pleasure to share them with our staff.

We enjoyed having you as a guest and look forward to welcoming you back soon.

Warm Regards,

Hilton Tampa Downtown - Management

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Reviewed 12 June 2014 via mobile

Here are the positives. The hotel itself is pretty nice. They are renovating after taking over a Hyatt. The staff was very nice and helpful. The elevators were fast. The bed was comfortable.
One the negative side, the rooms are very small. As Hilton Gold, I was surprised we were not offered an upgrade. There is no executive floor, although that is apparently coming. Our bathroom was so tiny we could not both be in there at the same time. You have to close the door to get into the shower! Our coffee and cups were not replenished. Nothing was horrible, but nothing was great. I would check out other options if returning to Tampa.

Stayed: June 2014, travelled on business
Thank SBHgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonTampaDowntown, Public Relations Manager at Hilton Tampa Downtown, responded to this reviewResponded 13 June 2014

Greetings SBHgirl,

Thank you for staying with us. We want to begin by apologizing for the size of the room. Please let us know you preference next time and we will accomodate you if possible.

Our new Executive Lounge at the Executive floor will be opening really soon.

Thank you for your comments about our staff, elevators and bed.

We sincerely hope this visit does not lessen your confidence in our hotel and hope you will give us another opportunity to serve you.

Warm Regards,

Hilton Tampa Downtown - Management

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Reviewed 12 June 2014

Hotel is lovely! Convenient location to cruise ships, shopping, restaurants, entertainment. Great pool and hot tub. Love the ipads and computers in the common area. In house restaurant was very nice and the outside patio was relaxing. The higher floors of the South-side have a great view of the pool, bay and port.

  • Stayed: June 2014, travelled as a couple
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Review collected in partnership with Hilton Hotels & Resorts
Thank Bettyann H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonTampaDowntown, Public Relations Manager at Hilton Tampa Downtown, responded to this reviewResponded 13 June 2014

Greetings Bettyann,

Thank you for staying with us. We are glad to see that we met your expectations. Thank you for your comments.

It was a pleasure having you as a guest and we look forward to welcome you back soon.

Warm Regards,

Hilton Tampa Downtown - Management

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Reviewed 11 June 2014

This is a beautiful hotel in the heart of Tampa! Great customer service and will definately stay again! VERY CLEAN!!! There was a wedding and a Sweet 16 party so I was concerned about noise...upon check in I was asked if I wanted a lower level or upper level room. I asked for a very quiet room and was put on the 13th floor. Awesome view of downtown Tampa and VERY quiet! I slept like a baby!

  • Stayed: June 2014, travelled solo
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Review collected in partnership with Hilton Hotels & Resorts
Thank Dawn R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonTampaDowntown, Public Relations Manager at Hilton Tampa Downtown, responded to this reviewResponded 13 June 2014

Greetings Dawn R,

Thank you for staying with us. We are glad you experienced the great customer service of our staff. Thank you for you comments. It was nice to know you slept like a baby!

It was a pleasure having you as a guest and we look forward to welcoming you back soon.

Warm Regards,

Hilton Tampa Downtown - Management

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Reviewed 9 June 2014

A good hotel in most respects, but the cardio exercise equipment is in serious need for replacement. "Touch" screens are randomly operating leading to a frustrating workout. Now I need more characters for 200 minimum.

  • Stayed: June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank Tom N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonTampaDowntown, Public Relations Manager at Hilton Tampa Downtown, responded to this reviewResponded 13 June 2014

Greetings Ian B,

Thank you for staying with us. We rely on our guests to let us know when there are areas that need improvement and your observations are taken constructively. We will pass your comments to our Engineering Department for immediate action.

We look forward to having you as our guest again soon!

Warm Regards,

Hilton Tampa Downtown - Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Tampa Downtown

Address: 211 N Tampa St, Tampa, FL 33602-5805 (Formerly Hotel Tampa)
Phone Number:
Region: United States > Florida > Tampa
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Green Hotel in Tampa
#14 Business Hotel in Tampa
#14 Romantic Hotel in Tampa
#31 Family Hotel in Tampa
Price Range: £123 - £334 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Tampa Downtown 3.5*
Number of rooms: 520
Official Description (provided by the hotel):
Hilton Tampa Downtown is an upscale urban hotel surrounded by the natural attractions of one of Florida’s busiest and most beautiful gulf coast areas. Located in the heart of downtown Tampa, we feature convenient access to all of the attractions of Tampa, Clearwater, St. Petersburg and Orlando. We’re 6 miles from Tampa International Airport and a few blocks from the Tampa Convention Center, the Florida Aquarium, the University of Tampa, the Tampa Bay Times Forum, the David A. Straz, Jr. Center for the Performing Arts and the area’s centers for culture, heritage, shopping, entertainment and sports. Hilton Tampa Downtown offers 520 guestrooms, including 14 suites, all providing a sophisticated and relaxing environment of contemporary furnishings, finishes and personal amenities. For on-property relaxation, guests can enjoy our tropical rooftop outdoor pool, heated whirlpool, sundeck and fully equipped health club. The Restaurant 211 “complex” offers daylong opportunities for outstanding food and socializing. Restaurant 211 features American Cuisine for breakfast, lunch and dinner. Our Coffee Bar brews the exclusive Starbucks® Coffee. And, our Bar pours, draws, shakes, and stirs the perfect cocktail. Of the 30,000 square feet of function space at Hilton Tampa Downtown, over 27,000 square feet are on one floor, which gives meeting and social planners many options for planning flow from function to function. Our catering professionals have over twenty years of experience in preparing events for groups from 10 to 2,400. They offer a full range of services including theme parties, custom menus, décor design and transportation. Most of our hospitality staff has been with the property since it opened in 1982. Their local knowledge, impeccable service, and customer-focused attitudes provide every guest with a unique hotel experience found only at Hilton Tampa Downtown. ... more   less 
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Also Known As:
Hyatt Regency Tampa Hotel Tampa
Tampa Hyatt Regency
Hyatt Tampa
Hilton Tampa Downtown Florida

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