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Hyatt Place Tampa Airport/Westshore
Ranked #18 of 163 Hotels in Tampa
Certificate of Excellence
Miami, Florida
Level Contributor
56 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Upgrade the rooms”
Reviewed 16 April 2014

This is a nice location, a nice hotel run by nice people. So why did I check out one day early even though I had paid. The air conditioning unit in the room was unbearable. After 3 of 4 nights of little sleep, I had to check out. The first 2 nights the unit would not switch off. Following the maintenance of the unit, then it would only cut in if you switched it to 61. Then it was on again until you turned the power off.
The staff were good if not exemplary, but the rooms need some work, and the air conditioning units need replacing.

Room Tip: Get a room with an older air conditioning unit. They work loud, but cut off.
See more room tips
  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Don K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eva C, Manager at Hyatt Place Tampa Airport/Westshore, responded to this review, 19 April 2014
Thank you for taking time to give us your feed back! Please know that we value your thoughts and your concerns are addressed. Have a great day
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839 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (96)
Date | Rating
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English first
Gravesend, United Kingdom
Level Contributor
102 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 10 April 2014

My husband, daughter & two small grandchildren stayed here overnight after flying in from England. We booked adjoining king rooms and they were large and very comfortable. Although there is not a restaurant as such, the food we ate in the bar was freshly made and tasty. The breakfast was self service but there was plenty to choose from. The best feature of the hotel was the staff, especially a young man named Ian who could not have done more for us.

Room Tip: We stayed in adjoining king rooms on floor 6 which were large and very comfortable.
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  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank colleen p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eva C, Manager at Hyatt Place Tampa Airport/Westshore, responded to this review, 19 April 2014
Thank you for your review! I am glad to hear that you enjoyed your stay here with us! We enjoyed having you too! If you are ever back in Tampa, please come back and visit us! We would love to see you back!
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Level Contributor
80 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 3 April 2014 via mobile

I am very impressed with the Hyatt Place. The people are very nice! They constantly asked us how our room is and if we needed anything. They even spent a half an hour talking to us about the best restaurants in the area. Not only is the service outstanding, the pool area is a great place to kick back and relax. Also, there is a very nice mall a block down with stores like Armani, Rolex, Louis Vuitton, etc. All in all, this is a great place to stay in the Tampa area.

Stayed April 2014
Helpful?
Thank Njb123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eva C, Manager at Hyatt Place Tampa Airport/Westshore, responded to this review, 19 April 2014
Thank you for your kind response! We definitely take pride in our staff and pool area. I'm glad to hear that you enjoyed your stay! We look forward to having you stay with us again! Have a great day!
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York, Maine
Level Contributor
78 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 174 helpful votes
Reviewed 31 March 2014

We booked at the Hyatt Place for a few reasons. Location, price and decent looking rooms and reviews. Check in was a breeze because we were prepaid on Priceline.com. The front desk staff were friendly and professional. We needed a crib and they brought it up very quickly.
Basic king rooms were roomy and comfortable. Bathroom was in the rear of the room and super small. It was a really weird set up but it worked for the one night we were there. Bed was comfortable. Fridge and sink area were a nice bonus. One thing that I have never run into before was there was no safe. We looked everywhere and came to the conclusion tang there wasn't one. That was a small issue for us since we had quite a bit of cash on us as well as electronics that we would have liked to keep in a safe while we were at dinner, breakfast, the pool. Instead we had to bring our large bag with us.
The included breakfast was TERRIBLE. So so so bad. Food that should be warm was cold. Food that should have been cold was warm.
It was completely disgusting. I ended up with a dried out bagel with warm cream cheese and the only thing I dared feed my son was toast with peanut butter. The floor was so sticky that I'm afraid my shoes will never be the same.
They either need to greatly improve breakfast or do away with it all together.
We used the pool which was a little cold and had a few leaves in it but was a nice thing to have to take a quick dip with our son who loves water. Parking lot was decent, safe and FREE.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Shelbs97
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eva C, Manager at Hyatt Place Tampa Airport/Westshore, responded to this review, 19 April 2014
Thank you for your honest feedback. We value your opinion and we are definitely going to improve our breakfast operations. Thank you again
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Crothersville, Indiana
1 review
Reviewed 30 March 2014

The room and our stay was fine. It was our return shuttle back that was a disappointment. We waited approximately 40 + minutes on a shuttle after making several calls that said a driver was dropping another group off at the port. This is very frustrating with three children and a 15 hour drive home. They seriously need to reevaluate their procedure for returning cruise guests. You would think that they would know how many passengers were to be picked up and make appropriate accommodations so the wait time would be significantly reduced. Hyatt generally impresses me, but this was a serious let down.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Riley1004
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eva C, Manager at Hyatt Place Tampa Airport/Westshore, responded to this review, 19 April 2014
Thank you for your input and I'm glad to hear that you enjoyed your stay with us. I apologize for any inconvenience or disruption we may have caused due to the capacity of people we bring and pick up from the port. We generally have smooth drop offs and pick ups from the port. However, sometimes plans do not go as planned. Again, thank you for staying with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vancouver, WA
Level Contributor
84 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 28 March 2014

I stayed here the night before my flight home. I have stayed at several Hyatt Place Hotels and
found this one to be equally nice.

It is located only about a mile from the Tampa airport terminal. I had a rental car so didn't use
the shuttle.

The room was large and spacious. It was quiet and I didn't notice any airplane noise. I especially
like all the electrical outlets which are conveniently located. The free wifi worked fine.

Breakfast was fine although the seating area was not large. I had to sit at the bar and many people were in the lobby.

Staff was pleasant and helpful. There is a good Longhorn Steakhouse just across the street.

I would definitely stay here again.

  • Stayed March 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank garyamc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eva C, Manager at Hyatt Place Tampa Airport/Westshore, responded to this review, 19 April 2014
Thank you for choosing the Hyatt Place! I'm glad that you enjoyed your stay with us! Hope you come back and see us the next time you are in Tampa!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Niagara-on-the-Lake, Canada
Level Contributor
230 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 180 helpful votes
Reviewed 26 March 2014

This room was huge by any standards, but especially after being in an inside cabin on a ship for a week! A great start when we arrived around 10:30 a.m. and were able to get into our room right away. We'd planned on dropping our bags and going shopping until the afternoon so this was a bonus. Staff was friendly, the pool was a green oasis, the room was great, breakfast was included (not wonderful but it's hard to keep things tasty under heat lamps) and we got a good deal. The only glitch was the included shuttle to the airport the next morning. We had signed up for the hourly shuttle, arrived 10 minutes early, waited another 20 minutes, then went to the front desk. The shuttle had gone to the airport earlier since an arriving guest had called for a pick-up! The clerk wasn't sure how much longer they would be so she called the manager and he drove us. If there's an hourly shuttle and a sign-up sheet, precedence should be given to the departing customers who have signed up rather than the arriving ones who could easily be picked up after dropping guests off. Still a great spot for a night pre- or post-cruise when you can get a deal on the room.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bluewater_2004
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eva C, Manager at Hyatt Place Tampa Airport/Westshore, responded to this review, 19 April 2014
Thank you for your valued review. I'm glad to hear that your stay was great. Yes, our rooms are very spacious for the price. We are normally great on keeping up with our scheduled shuttle times. I will make sure that the staff are keeping up with our shuttle requests.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hyatt Place Tampa Airport/Westshore

Property: Hyatt Place Tampa Airport/Westshore
Address: 4811 W Main St, Tampa, FL 33607-4501
Region: United States > Florida > Tampa
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#29 Romantic Hotel in Tampa
#36 Family Hotel in Tampa
#49 Business Hotel in Tampa
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hyatt Place Tampa Airport/Westshore 3*
Number of rooms: 124
Official Description (provided by the hotel):
Hyatt Place Tampa is an all suite property conveniently located in Westshore business district. We offer complimentary hot a.m. Kitchen Skillet breakfast each morning, complimentary wireless internet, complimentary parking and shuttle service within 3 miles; which includes Tampa International Airport, and numerous shopping and dining options. Our spacious suites include a mini fridge, 42" flat screen T.V., with a cozy corner living area with sleeper sofa. ... more   less 
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Also Known As:
Hyatt Place Tampa Airport/Westshore Hotel Tampa
Tampa Hyatt
Hyatt Tampa
Hyatt Place Tampa Airport/Westshore Florida

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