The staff at this hotel is very friendly and helpful. It is in a great location and has good views of the Bay. It is very quiet. The only issue I had was with the shower controls, otherwise a good place to stay near the Tampa airport.More
The staff at this hotel is very friendly and helpful. It is in a great location and has good views of the Bay. It is very quiet. The only issue I had was with the shower controls, otherwise a good place to stay near the Tampa airport.MoreShow less
Thanks for the feedback.
Modern, very nice facilities, great staff, great value. Breakfast was fine, for the money. This hotel provides a very nice accommodation for the money. That is all I have to say. What idiot mandated a 200 character minimum review?
Glad you enjoyed your stay with us.
Broken television and broken shower head. Front desk said they'd send someone up to repair and it was never taken care of. The following day at check when I reported my concern again, I was told that since maintenance leaves early there was no on available.
Thank you for your honest feedback, it helps us to address guest concerns.
My husband and I had a wonderful stay at the Hampton on Rocky Road in Tampa! The room was beautiful, and the bed linens were awesome! The staff, continental breakfast were great, as was the shuttle which picked us up at the airport to the port and took us back again on our return! Kudos to everyone!
Happy you enjoyed your stay with us, hope to see you back during you next visit to Tampa
Billing error and lack of anyone other then manager able to correct and 4 day and 3 calls later the manager has yet to call and address my issue. The water pressure in the shower was absolutely terrible, the breakfast though the same for Hampton was not the normal quality. The juice machine was always empty and Wi-Fi was incredibly slow
Thank you for your candid feedback. We strive to provide a comfortable and enjoyable experience for all our guests and regret the service and maintenance issues you encountered. It's always our goal to follow up with guests in situations such as yours and we apologize for the delay. Please know that we're addressing your concerns and will be in contact with you shortly.
Average (clean) airport hotel with an above average front desk staff, especially, KATE, who went above and beyond to check me in for a Southwest flight when I was on the road and unable to do so. She even printed out my boarding pass and called me to confirm that it would be waiting for me at the front desk when I returned. Thank you very much, Kate--you're the best!!! And you have my deep appreciation. Once the room renovations are complete, I would definitely increase my rating of this property to, very good.
Thank you for the postive feedback, come visit us again when your back in Tampa.