I stayed in the hotel Oct 3rd and I was very pleased with the hospitality of one of your front desk clerks. I believe her name was Joanna. She was very attentive and comforting towards issues I had from the room smelling like urine to the next room. She was so sweet and hospitable that I didn't even complain about the drawer not having a drawer door. Joanna was so good, she made me forget about those things. I just believe in people getting their proper credit when it's due. Thank you Joanna.