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“Friendly staff, large rooms”

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Ocean Pointe Suites at Key Largo
Ranked #3 of 4 Hotels in Tavernier
Oakland, California
Level Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Friendly staff, large rooms”
Reviewed 22 September 2013

Having a suite with multiple bedrooms, laundry, and a kitchen was really nice during a week traveling with family. The rooms were clean and pretty large. The property also rents out kayaks for cheap and there seemed to be a lot of parking available for boats. The only complaints is that there is only one pool for a large property and it was always pretty crowded. Also, this is definitely a place for families, so expect to hear children running around and playing all evening.

  • Stayed September 2013, travelled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank nskinner67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kaitlin D, Administrative Assistant at Ocean Pointe Suites at Key Largo, responded to this review, 30 September 2013
On behalf of our staff we appreciate you taking the time to review our property. Thank you for choosing Ocean Pointe Suites at Key Largo as your destination of choice when visiting the Florida Keys. We value your comments and observations in reference to your most recent stay. We hope your future travels bring you back to Ocean Pointe.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,272 reviews from our community

Traveller rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (561)
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Friendswood, Texas
Level Contributor
104 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 21 September 2013

Several of us stayed here for a week on a business trip. We each got different rooms in the same building (5) and were surprised that each of us got very different rooms. Some (most? all?) of the rooms appear to be privately owned, so each owner had renovated, decorated, and furnished the suite to their own desire. The quality of appliances, bedding, and so on varied quite a bit. The rooms all seem to come with a small amount of dinnerware (plates/bowls/glasses/silverware) and some basic cooking implements (knives, pots & pans, spatulas, etc). Tiny balconies but still nice. Very accommodating front desk staff which was available 24/7. There's a little cafe that serves breakfast and it was ok, but not special. The beach area is tiny, rocky, and not very nice - the water is shallow and very warm; when you're all the way out to the rope line the water is only about waist deep and there are seaweed-covered rocks that make swimming and walking difficult. Overall a nice place to stay though. Cleaning service for the rooms was inconsistent; some people in the group had their rooms cleaned every day; mine was cleaned maybe twice in the week; others didn't get anything. People who were bothered by it called the front desk and their rooms were cleaned the next day, so the management is responsive to this if you care.

  • Stayed September 2013, travelled on business
    • Value
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    • Cleanliness
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Helpful?
1 Thank EEpotter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kaitlin D, Administrative Assistant at Ocean Pointe Suites at Key Largo, responded to this review, 30 September 2013
On behalf of our staff we appreciate you taking the time to review our property. Thank you for choosing Ocean Pointe Suites at Key Largo as your destination of choice when visiting the Florida Keys. We value your comments and observations in reference to your most recent stay. We hope your future travels bring you back to Ocean Pointe.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
fort lauderdale
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 18 September 2013

I stayed here this past weekend for a quick get a way. This place was very nice. The room itself was very roomy with all that I needed for my stay. The hotel was centrally located to all that I wanted to do. The front desk staff was very friendly and even provided a phone number to a cab service. No complaints from me because I had a fabulous stay.

  • Stayed September 2013, travelled with friends
    • Value
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    • Cleanliness
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Helpful?
1 Thank les120933
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kaitlin D, Administrative Assistant at Ocean Pointe Suites at Key Largo, responded to this review, 30 September 2013
On behalf of our staff we thank you for taking the time to review our property. Ocean Pointe Suites at Key Largo appreciates your genuinely positive comments in reference to your most recent stay. We look forward to serving you as our loyal guest again in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Durant, Oklahoma
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 17 September 2013

My wife and I just returned from staying 4 days and 3 nights at the Ocean Pointe Resort. We were totally satisfied with our room, our service and the staff. We had read mixed reviews about the resort before arrival. However, we knew GOING IN that the rooms are timeshares and therefore may vary in design and amenities. Our room #5311 was nicely decorated and clean. No, it wasn't pristine, the sliding doors weren't perfect, there was little in way of kitchen accessories...but we had a wonderful getaway for a very reasonable price. We had daily room service...our towels were changed out, our bed was made and the room was cleaned. We enjoyed walks on the pier, an afternoon out in the kayak, walking along the dock and the QUIET surroundings. If you're looking for a break from the hustle and bustle of life...this is your place. If you're looking for a 5 star resort in the Key Largo area...this isn't your place. As with any trip, always research options and choose accordingly. We loved our time at Ocean Pointe and plan to return again very soon.

Room Tip: We called at least weekly, reminding them of the building and room type we wanted. The top two floor...
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank Gengle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kaitlin D, Administrative Assistant at Ocean Pointe Suites at Key Largo, responded to this review, 30 September 2013
On behalf of our staff we thank you for taking the time to review our property. Ocean Pointe Suites at Key Largo appreciates your genuinely positive comments in reference to your most recent stay. We look forward to serving you as our loyal guest again in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Miami, Florida
2 reviews
Reviewed 17 September 2013

I stay here this past weekend, Place was nice, nicely located, the staff at the front desk was very helpful. We got upgraded to a two bedroom suite (all room are suites) , but double made it very spacious. The pool looked very nice, small jacuzzi and a small but cozy beach. We only had a couple of problems, first; we went to the cafe restaurant they got by the front desk, ordered conch fritters, the lady at the bar was sweeping the restaurant, taking care of the drink , cooking and serving, one person doing all of that . and of course the service was terrible, and the fritters were way over priced. The other big problem was mother nature, it didnt stop raining, but of course thats nobodys fault. Overall , was better than good, need to come down with friends, it make sit convenient. I'll be back!!

  • Stayed September 2013, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank CESAR121971
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kaitlin D, Administrative Assistant at Ocean Pointe Suites at Key Largo, responded to this review, 30 September 2013
On behalf of our staff we appreciate you taking the time to review our property. Thank you for choosing Ocean Pointe Suites at Key Largo as your destination of choice when visiting the Florida Keys. We value your comments and observations in reference to your most recent stay. We hope your future travels bring you back to Ocean Pointe.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
The Villages, Florida
Level Contributor
76 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 10 September 2013

I have to concur with other reviewers who think the advertising of this "hotel" is misleading. It is not as nice as shown in the ads and photos. It's a condo rental hotel, and you get someone's personal timeshare for your hotel room. Both sliding screen doors on our unit were broken, and one was jammed in so hard it was impossible to open it. Not really impressed with the ocean view; it's mostly the view of mangroves next to the ocean. The pool was very nice, as was the small beach on the ocean. The room was very clean, and the bedding was good, but the room had a few maintenance problems that need attention. All in all it was an OK experience, but we thought it was overpriced by about 1/3. It was OK for one night, but we had made reservations for more than one night I would have complained.

  • Stayed September 2013, travelled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank collie1228
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kaitlin D, Administrative Assistant at Ocean Pointe Suites at Key Largo, responded to this review, 30 September 2013
On behalf of our staff we appreciate you taking the time to review our property. Thank you for choosing Ocean Pointe Suites at Key Largo as your destination of choice when visiting the Florida Keys. We value your comments and observations in reference to your most recent stay. We hope your future travels bring you back to Ocean Pointe.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Tavernier hotels

tullamore
Level Contributor
41 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 9 September 2013

This accommodation was one of the best we have ever stayed in, and everything from the location, staff was really fabulous. We were given a two-bedroom apt which also had a double fold away bed in the living room, which our daughter loved. Everyone had their own TV, so no scrambles for the remote! Lovely kitchen, well-equipped, but didn't use it much. A huge queen sized bed was in the master-bedroom, and was SOOOO comfortable. Very tranquil views, right on the beach, and a beautiful marina to amble and explore. Breakfast was reasonably priced, and was tasty. Well done, staff at Ocean Pointe. Really friendly, sincere, and Miami Beach Hotel and Resort could send their snooty staff on a training course here to learn a thing or two about customer relations! Truly excellent.

  • Stayed August 2013, travelled with family
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank sarasatecarmen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kaitlin D, Administrative Assistant at Ocean Pointe Suites at Key Largo, responded to this review, 30 September 2013
On behalf of our staff we thank you for taking the time to review our property. Ocean Pointe Suites at Key Largo appreciates your genuinely positive comments in reference to your most recent stay. We look forward to serving you as our loyal guest again in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ocean Pointe Suites at Key Largo

Property: Ocean Pointe Suites at Key Largo
Address: 500 Burton Drive, Tavernier, Key Largo, FL 33070-3100
Phone Number:
Region: United States > Florida > Florida Keys > Key Largo > Tavernier
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 4 Hotels in Tavernier
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Ocean Pointe Suites at Key Largo 3*
Number of rooms: 150
Reservation Options:
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Also Known As:
Ocean Pointe Suites At Key Largo Hotel Tavernier
Ocean Pointe Hotel
Ocean Pointe Tavernier
Ocean Pointe Suites Key Largo
Ocean Pointe Key Largo
Ocean Pointe Suites At Key Largo Tavernier

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