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“Friends and Family Vacation”

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Ocean Pointe Suites at Key Largo
Ranked #3 of 4 Hotels in Tavernier
Reviewed 16 February 2014

We stayed in unit 4211. The owner has done some upgrading but the unit really needs a heavy duty cleaning. Also the owner locked out the thermostat at 75, which was disappointing however it was not working and it was 80 degrees in our unit, but the staff were able to change it. We had someone with us that has COPD and needed the cooler enviroment. We also did not get our midweek housekeeping. we tried to do it our selves but the vac did not work and there was no dustpan, the stove was filthy and the micro had no glass plate in it. Over all the entire place was wonderful,. The front desk staff is over the top but the bartenders need a serious overhaul in customer service (all of them) I would book at Ocean Pointe again in a heartbeat. I am a travel agent and booked 16 of us there You just have to look past some of the units

Room Tip: ask for an ocean view room
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  • Stayed: February 2014, travelled with family
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Thank JustmikeCenturiaWI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kaitlin D, Administrative Assistant at Ocean Pointe Suites at Key Largo, responded to this reviewResponded 20 February 2014

On behalf of our staff we appreciate you taking the time to review our property. Thank you for choosing Ocean Pointe Suites at Key Largo as your destination of choice when visiting the Florida Keys. We value your comments and observations in reference to your most recent stay. We hope your future travels bring you back to Ocean Pointe.

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1,141 - 1,147 of 2,373 reviews

Reviewed 16 February 2014

Was relaxing & very beautiful. Rooms were nice for being rental units/condos. Could use improvement for bartender/waitress per say service!! Perfect for quiet vacation and Would go back to in a heartbeat :)

  • Stayed: February 2014, travelled with family
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Thank 219Peggy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kaitlin D, Administrative Assistant at Ocean Pointe Suites at Key Largo, responded to this reviewResponded 20 February 2014

On behalf of our staff we thank you for taking the time to review our property. Ocean Pointe Suites at Key Largo appreciates your genuinely positive comments in reference to your most recent stay. We look forward to serving you as our loyal guest again in the near future.

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Reviewed 16 February 2014

One arrival upgraded to 2 bedroom condo. Ocean view room 3910 .
These are privately rented apartments from the owners so its pot luck what u get. Ours very nice, clean and spacious. Brand new kitchen appliances which we cooked breakfast and one evening meal. We took trouble to clean thoroughly ,its only manners and tried to leave how we found it. Although they have their own cleaning team.

Some minor things like vertical blinds missing bits but u can understand owners not keeping on top of minor things given the pot luck draw of who might be renting them.. other people may not have been as caring as ourselves. Grounds immaculate and good pool . Spoke to some owners who are obviously very proud of their condos and location. This is a gated complex and security good Overall very pleased for £90 a night deal with hotwire


Highly recommended

Room Tip: Ask for the best room ocean view obviously
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  • Stayed: January 2014, travelled as a couple
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3  Thank Lucychops
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kaitlin D, Administrative Assistant at Ocean Pointe Suites at Key Largo, responded to this reviewResponded 20 February 2014

On behalf of our staff we appreciate you taking the time to review our property. Thank you for choosing Ocean Pointe Suites at Key Largo as your destination of choice when visiting the Florida Keys. We value your comments and observations in reference to your most recent stay. We hope your future travels bring you back to Ocean Pointe.

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Reviewed 15 February 2014 via mobile

Don't beleive all you read. We stayed in unit 2416, OMG what a fab unit, the owners care for their unit and take pride in how it looks. Stunning views from balcolny and a very quite end unit, in my view would highly recommend this unit for a stay. Rochelle at front desk is a great host to greet you on arrival, very helpful. Staff are friendly and always willing to help. The pool is big and we also played tennis.Great places to eat as well. Would give this unit a 5 star. Check out Ocean Pointe great relaxing place.

Stayed: February 2014, travelled as a couple
1  Thank denbies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kaitlin D, Administrative Assistant at Ocean Pointe Suites at Key Largo, responded to this reviewResponded 20 February 2014

On behalf of our staff we thank you for taking the time to review our property. Ocean Pointe Suites at Key Largo appreciates your genuinely positive comments in reference to your most recent stay. We look forward to serving you as our loyal guest again in the near future.

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Reviewed 9 February 2014

Definitly 4star,the 2 bedroom was excellent.The pool and facilities are great.The bad reviews come from people who rent from owners with run down units.If you book with Ocean Points you won't be dissapointed.Roccelle front desk is great.Sam gives the best suggestions where to dine,T.J. the manager runs the operation great.Can't wait to come back next year.

  • Stayed: February 2014, travelled as a couple
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5  Thank jntoma22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kaitlin D, Administrative Assistant at Ocean Pointe Suites at Key Largo, responded to this reviewResponded 11 February 2014

On behalf of our staff we thank you for taking the time to review our property. Ocean Pointe Suites at Key Largo appreciates your genuinely positive comments in reference to your most recent stay. We look forward to serving you as our loyal guest again in the near future.

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Reviewed 9 February 2014

My wife and I recently stayed for a week in a one bedroom unit. First let me say that the resort grounds are very well maintained and very pretty.We enjoyed the large pool and hot tub area although they need more umbrellas for those with fair skin. We had a great stay and enjoyed our first trip to the Keys and we are looking forward to returning to both Ocean Pointe and the Keys. The area around the resort is very convenient for food,entertainment and activities and we found some great places to take in Happy Hour. As far as any issues with the resort,the only things we can complain about is that the ceiling fans didn't work and the living room and bedroom could use some better lighting, it was very difficult to read anything after dark. in closing I would highly recommend the Ocean Pointe Suites at Key Largo for a vacation whether you are a family or a couple looking for a quite escape and the staff there will take care of you.

Stayed: January 2014, travelled as a couple
2  Thank Manny4778
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kaitlin D, Administrative Assistant at Ocean Pointe Suites at Key Largo, responded to this reviewResponded 11 February 2014

On behalf of our staff we thank you for taking the time to review our property. Ocean Pointe Suites at Key Largo appreciates your genuinely positive comments in reference to your most recent stay. We look forward to serving you as our loyal guest again in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 February 2014

Just got back from 10 days @ Ocean Pointe Suites! I was alittle worried after reading some earlier comments. It seemed as if some people loved it ,while some found fault with some units. So my first question when I arrived there was, what is going on,why do some people get great units and others don't? I found the staff TJ ,manager and Rochelle and Sam MOST helpful!!! In order to insure a great unit,you must ask for a unit managed by Ocean Point Suites. Period! ASk for oceanview,higher is better,although we had 3206,beautiful view. When you rent from an owner, the troubles can start. Older furniture, no scheduled housekeeping, TROUBLE!! This place is a jewel. The pool is clean with comfortable tables and chairs. There is a small beach,but bayside style.If you want a beach go to SOBE. This place is great value for money. I intend to return next year in a unit managed by the resort.

  • Stayed: February 2014, travelled as a couple
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4  Thank patricia u
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kaitlin D, Administrative Assistant at Ocean Pointe Suites at Key Largo, responded to this reviewResponded 11 February 2014

On behalf of our staff we thank you for taking the time to review our property. Ocean Pointe Suites at Key Largo appreciates your genuinely positive comments in reference to your most recent stay. We look forward to serving you as our loyal guest again in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ocean Pointe Suites at Key Largo

Address: 500 Burton Drive, Tavernier, Key Largo, FL 33070-3100
Phone Number:
Region: United States > Florida > Florida Keys > Key Largo > Tavernier
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 4 Hotels in Tavernier
Price Range: £140 - £223 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ocean Pointe Suites at Key Largo 3*
Number of rooms: 150
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Also Known As:
Ocean Pointe Suites At Key Largo Hotel Tavernier
Ocean Pointe Hotel
Ocean Pointe Tavernier
Ocean Pointe Suites Key Largo
Ocean Pointe Key Largo
Ocean Pointe Suites At Key Largo Tavernier

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