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“Not a hotel; but an aging condo complex with no maid service.”

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Ocean Pointe Suites at Key Largo
Ranked #3 of 4 Hotels in Tavernier
Reviewed 27 March 2014

Though advertised as a hotel, it is not one and does not provide hotel services. If you want a condo, this place may satisfy your needs, though it is not really great, though clean. But we were there for two nights and were not pleased to learn that we did not have maid service and had to use our room towels, which were not to be replaced, for the pool or beach. Even as a condo, it was poorly supplied, not even little things like salt and pepper or the many food items that one usually finds in a condo. There was a coffee maker that needed special pods, but pods were there only for the first day. (remember, no maid service.) Each unit is separately owned and I gather they differ significantly. Ours was totally clean, but on the shabby and dreary side, like a cheap condo often is. Except, the condo was not cheap. We had no clue it would be so downscale. Plus, our unit (in the "Marlin Suites", or Building 1) was a great distance from the pool and even further from the beach. It was the farthest from the ocean, though you could see the ocean (in the distance) if you walked out on the tiny balcony.

I would pass on this complex, which is not a hotel, unless you are looking for a condo and will be staying at least a week and don't mind having to buy every provision you will need to eat, including mustard, ketchup, salt, pepper, sugar, etc. etc. I think I would pass on Ocean Point even if I were interested in a condo but that is just my taste. And, as I say, it was no bargain. If I had had a bargain rate, perhaps I would have viewed it differently.

My wife walked in and her first comment about the unit was how shabby and dated it was.... Consider that if you book here given that every unit is apparently different.

On the plus side, the pool area was nice. There were also outdoor tennis courts (hot, hot, hot) and a playground area for kids to play. Those parts of the facilities were well done. The little private beach has chairs on them; but it is a fairly rocky and small beach, like most beaches in the Keys, and one that is not all that appealing as a beach, though the water setting is beautiful.

Room Tip: call before you book. the higher the number of the building, the closer to the water you are. I wa...
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  • Stayed: March 2014, travelled as a couple
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4  Thank steve g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kaitlin D, Administrative Assistant at Ocean Pointe Suites at Key Largo, responded to this reviewResponded 2 April 2014

On behalf of our staff we appreciate you taking the time to review our property. Thank you for choosing Ocean Pointe Suites at Key Largo as your destination of choice when visiting the Florida Keys. We value your comments and observations in reference to your most recent stay.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,113 - 1,119 of 2,373 reviews

Reviewed 27 March 2014

The outside grounds and facilities were attractive. However, the individually owned condos need a great deal of renovation. Our bed frames were simply 2X4's nailed together with wood slats for a box spring. There was mold on the night stand. There were no batteries in the TV remote. There was visible mold on the jets in the whirlpool tub. The drawers on the vanity fell out when you opened them. The towel rack was falling off the wall. The dishwasher required 3 service calls, and it still didn't work. There were not enough cooking utensils in this "fully equipped" kitchen. When I went to roast a chicken, there was no roasting pan. When I called the front desk, they sent up 2 frying pans. The ice cream was melting in the refrigerator. The coffee pot was equal to the small convenience pots found in hotel bathrooms. If you wanted a second cup, you had to make another pot. We met people at the pool who had the same experiences, and we met people at the check in who were demanding a refund. I would not stay at this complex again.

Room Tip: I was told that Building 4 on the higher floors, in the corners has the best accommodations.
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  • Stayed: March 2014, travelled as a couple
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1  Thank Elyse N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kaitlin D, Administrative Assistant at Ocean Pointe Suites at Key Largo, responded to this reviewResponded 2 April 2014

Thank you for taking the time to review Ocean Pointe Suites at Key Largo. We take pride in our property and strive to exceed guest expectations. When we fall short we share your disappointment. On behalf of our staff please accept our sincerest apologies. We have brought your concerns to the attention of the appropriate department manager and assure you we will follow up with them in addressing all your concerns.

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Reviewed 25 March 2014

My boyfriend and I stayed in May 2013 and really enjoyed it! We picked this hotel because of a Groupon that was being offered. The room was great, the private beach is great, and the service was great! The only thing that could have been better, was how dated the room seemed. Some updates and renovations are needed, but overall it was a great stay.

  • Stayed: May 2013, travelled as a couple
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Thank ElizabethT44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kaitlin D, Administrative Assistant at Ocean Pointe Suites at Key Largo, responded to this reviewResponded 2 April 2014

On behalf of our staff we thank you for taking the time to review our property. Ocean Pointe Suites at Key Largo appreciates your genuinely positive comments in reference to your most recent stay. We look forward to serving you as our loyal guest again in the near future.

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Reviewed 25 March 2014

Very nice resort with excellent amenties and services on site. Great place to stay if you have a boat or plan to do some diving or fishing. Room was clean and modern. Would recommend to stay for any trip in the area.

Room Tip: Ocean views are the best or something near the beach area and pool for convenience.
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  • Stayed: March 2014, travelled with friends
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Review collected in partnership with this hotel
Thank Doug C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kaitlin D, Administrative Assistant at Ocean Pointe Suites at Key Largo, responded to this reviewResponded 2 April 2014

On behalf of our staff we thank you for taking the time to review our property. Ocean Pointe Suites at Key Largo appreciates your genuinely positive comments in reference to your most recent stay. We look forward to serving you as our loyal guest again in the near future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 March 2014

Out trip included myself, my husband, and my mother and father. The room had two bedrooms, a room with two singles and a room with a king. The room was very clean and the views were amazing. Perfect property for family, with beach area, pool, hot tub, pool, tennis courts and grilling areas.

  • Stayed: March 2014, travelled with family
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Review collected in partnership with this hotel
Thank Bigjimskiki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kaitlin D, Administrative Assistant at Ocean Pointe Suites at Key Largo, responded to this reviewResponded 25 March 2014

On behalf of our staff we thank you for taking the time to review our property. Ocean Pointe Suites at Key Largo appreciates your genuinely positive comments in reference to your most recent stay. We look forward to serving you as our loyal guest again in the near future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 March 2014

Great place to chill out and relax. I stayed in Unit 3311 which was directly across from the tennis courts and a beautiful pool with hot tub. This unit was updated with new furniture and had 2 bedrooms/2 bath. The location is great just south of Key Largo were there are so many excellent restaurants like Sun Downers, Snappers and Bay Side Grille. If you are looking for a big beach this is not the place,however, there is a small beach with a gazebo to watch the sunrise out of the Atlantic

  • Stayed: March 2014, travelled with friends
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Thank peylo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kaitlin D, Administrative Assistant at Ocean Pointe Suites at Key Largo, responded to this reviewResponded 25 March 2014

On behalf of our staff we thank you for taking the time to review our property. Ocean Pointe Suites at Key Largo appreciates your genuinely positive comments in reference to your most recent stay. We look forward to serving you as our loyal guest again in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 March 2014

The location of this resort, views from the balconies and the fact that these are all one and two bedroom condo units combined to make this a place we would return to. And did. Our destination hotel in Key West turned out to be extremely disappointing, so back we came to Ocean Pointe.

The desk staff and check-in service can't be improved upon. Friendly, efficient and accomodating. There's a great little cafe/bar with passable food and daily specials on their more exotic libations. There's a marina, a sandy beach with chairs, volleyball net and a fishing pier, an inviting pool with tiki bar, tennis courts and gorgeous water views everywhere.

Keep in mind that these are individually owned, so decor and condition do vary. The desk rates the units according to comfort and updating, so ask for the best available. If something does go wrong, the maintenance team is quick to respond.

If you're in the Key Largo area and want a comfortable resort with plenty of room, beautiful views and a pleasant, accomodating staff, this is the place.

Room Tip: Try to secure a room with an ocean view. These are quiet buildings, so floor location isn't as i...
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  • Stayed: January 2014, travelled as a couple
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Thank cheryl g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kaitlin D, Administrative Assistant at Ocean Pointe Suites at Key Largo, responded to this reviewResponded 25 March 2014

On behalf of our staff we thank you for taking the time to review our property. Ocean Pointe Suites at Key Largo appreciates your genuinely positive comments in reference to your most recent stay. We look forward to serving you as our loyal guest again in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ocean Pointe Suites at Key Largo

Address: 500 Burton Drive, Tavernier, Key Largo, FL 33070-3100
Phone Number:
Region: United States > Florida > Florida Keys > Key Largo > Tavernier
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 4 Hotels in Tavernier
Price Range: £128 - £212 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ocean Pointe Suites at Key Largo 3*
Number of rooms: 150
Reservation Options:
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Also Known As:
Ocean Pointe Suites At Key Largo Hotel Tavernier
Ocean Pointe Hotel
Ocean Pointe Tavernier
Ocean Pointe Suites Key Largo
Ocean Pointe Key Largo
Ocean Pointe Suites At Key Largo Tavernier

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