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“Big Disappointment”

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Creekside Inn Islamorada
Ranked #4 of 4 Hotels in Tavernier
Reviewed 2 August 2014

Misrepresented in their ads: located in highway-side, junky, pot-holed strip. "Ocean access" was cement parking strip on the canal UNDER our room. No elevator. "Free Breakfast" was $10.00. Few services nearby. $100.00 'cleaning' deposit!! Meager amenities, room under-stocked with towels etc., no discounts for AAA or seniors. Locked ice machine. Office was way down the block. We would not go back.

  • Stayed: September 2013, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
4  Thank slowlame
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
German F, Manager at Creekside Inn Islamorada, responded to this reviewResponded 15 September 2014

Thank you for taking the time to write to us and share your comments regarding our hotel.
We appreciate your sharing your hotel experience with us and apologize for any inconvenience you may have experienced during your stay with us. We are constantly updating and renovating our hotel so we can exceed the expectations of our guests. If you decide to return to the Keys please let us know so you can experience the renovated and updated Creekside Inn.

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277 - 283 of 414 reviews

Reviewed 29 July 2014

Rooms are very clean. The Hotel is right next to the little restaurant where you can have amazing lunch and breakfast. There is a little beach on the left and also docking space for a boat. If you are coming scuba dive or just be in the keys while you go for other activities this is the perfect place to stay. We were very happy with your choice and the price was right.

Great Stay.

Room Tip: We were in the room nr 2 very clean at the ground level no stairs to climb :)) with view of the boat...
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  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank CriUk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
German F, Manager at Creekside Inn Islamorada, responded to this reviewResponded 15 September 2014

Thank you for taking the time to write to us and advise us of your experience at our hotel.
We are constantly striving to improve our hotel and appreciate your positive comments.
We will be sure to share your comments with our team at Creekside Inn.
We look forward to welcoming you back soon to our hotel.

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Reviewed 28 July 2014

Rooms very clean and comfortable with adequate TV , refrigerator, freezer and coffee maker. Location is excellent being across from Tavernier Marina and near many restaurants. Service was very friendly and efficient. Parking was plentiful and getting in and out to US 1 was a piece of cake.

  • Stayed: July 2014, travelled solo
    • Location
    • Sleep Quality
    • Service
Thank SideSalad72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
German F, Manager at Creekside Inn Islamorada, responded to this reviewResponded 15 September 2014

Thank you for taking the time to write to us and advise us of your positive experience at our hotel.
We are constantly striving to improve our hotel and appreciate your positive comments.
We will be sure to share your positive experience with our team at Creekside Inn.
We look forward to welcoming you back soon to our hotel.

Cordially,

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Reviewed 25 July 2014

Decided to stop here on the spur of the moment on our way to Key West. Walked in to the office at 8:00 on Thursday night and was promptly greeted, even though she was checking in another guest. She politely asked if I could wait a few minutes and she would be right with me. When it was my turn, she gladly gave me a room that would accommodate the 4 of us. She explained the key policy of the hotel and had someone meet us at the room to show us where we were staying and help us bring the luggage up. The room was clean, cool and very comfortable. The A/C noise acted like a white noise machine and we heard nothing else the rest of the night. This motel is right on the creek and you can see boats coming and going. I would stay here again if traveling through the keys again.

Stayed: July 2014, travelled with family
Thank JodyLorri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
German F, Manager at Creekside Inn Islamorada, responded to this reviewResponded 15 September 2014

Dear Jodi

Thank you for taking the time to write to us and share your positive experience at our hotel.
We will be sure to share these comments with our staff. We are constantly striving to improve our facilities and service and exceed the expectations of our guests.
We look forward to welcoming you back again very soon.

Cordially,

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Reviewed 21 July 2014

Excellent facility, very clean, great staff. Rooms recently remodeled, all very tropical colors.
Close to outdoor activities, diving, paddle/kayak trips, great fun. Excellent food very close and easy to get to.

Room Tip: Walk thru best opportunity to get to the deck area on the canal, just sit and enjoy the time.
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  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Service
Thank Fred1212114
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
German F, Owner at Creekside Inn Islamorada, responded to this reviewResponded 15 September 2014

Dear Fred

Thank you for taking the time to share your positive comments regarding the great stay you had with us. We will be sure to share these comments with our staff. We are constantly striving to improve our hotel and facilities and as well our service. We look forward to welcoming you bcd soon to our hotel.

Cordially

German

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Reviewed 20 July 2014 via mobile

A motel along the road. Nothing fancy. Clean & fresh.

We bought the breakfast online. The last day we had to be at a apointment at 8:15am so we askes the reception if we could eat breakfast before the opening at 8:00 or have a refund for the paid breakfast. But just an NO for a Answers. Bad! Thou the breakfast was good the day we got to have it.

Stayed: July 2014
1  Thank Philip H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
German F, General Manager at Creekside Inn Islamorada, responded to this reviewResponded 22 July 2014

Thank you for taking the time to write us a review! All our Guests comments are very important to us.

So glad to hear that you enjoyed your breakfast! The Restaurant/Café where breakfast is served opens 8 am to 3 pm 7 days a week and has won many awards. It is a local's favorite.

We are sorry for your inconvenience with your breakfast coupons but unfortunately since you made your reservation through a third party provider once the reservation is processed it will not allow us to process any changes.

Thank you again and hope to see you again soon!

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Reviewed 19 July 2014

The rooms have a minimal standard and are completely overpriced. The room reminded me of a garage. There was very little light from a small window and the location is pretty far away from key west. I would NOT recommend to go there!!!!

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
5  Thank VanityFar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
German F, General Manager at Creekside Inn Islamorada, responded to this reviewResponded 22 July 2014

Thank your for your recent review and I apologize for the maintenance issue your experienced with us. I was well aware of the problem, but unfortunately Saturday night the hotel was sold out leaving us with no other room to offer you.

The problem was unexpected and the person I sent to try to solve the problem was not able to fix it without further testing.

We at Creekside Inn Islamorada work really hard so all our Guests have a positive and comfortable experience and besides the courtesy discount given to you at check out, I would like to apologize again.

I sincerely hope you will consider us on your next trip to the Keys.

Thank you.

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Additional Information about Creekside Inn Islamorada

Address: 90611 Old Hwy, Tavernier, Key Largo, FL 33070-2443 (Formerly Keys Resort & Marina)
Region: United States > Florida > Florida Keys > Key Largo > Tavernier
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Suites Swimming Pool
Hotel Style:
Ranked #4 of 4 Hotels in Tavernier
Price Range: £96 - £189 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Creekside Inn Islamorada 2.5*
Number of rooms: 39
Official Description (provided by the hotel):
Creekside Inn Islamorada located in Islamorada in the heart of the Florida Keys along 1,000ft of unique canal front with prime dockage and deep water access, minutes from the Ocean and the Florida Bay. We are a moderately priced small hotel with Old Florida values who welcomes fishermen, boaters, divers, families and business traveling people who are looking to stay for a couple of days or weeks in our spacious, newly remodeled rooms, with prime dockage and complimentary WiFi, while caring about their budget and convenience. We have a casual canal front restaurant call "Made 2 Order" loved by the locals were to have breakfast or lunch, also Tavernier Creek Marina, the largest indoor storage Marina in the Keys, is just across the street, with all your fishing and boating needs. (Gas, REC Fuel, tackle, dive shop, Boat Rentals) Come and visit us! We are the Creekside Inn Islamorada and welcome you to the beautiful Florida Keys! ... more   less 
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Also Known As:
Keys Resort And Marina
Keys Resort & Marina Hotel Tavernier
Keys Hotel Tavernier
Keys Motel
Creekside Inn Islamorada Key Largo/Tavernier

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