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“AC unbearable”

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Hilton Garden Inn Tampa North
Ranked #1 of 5 Hotels in Temple Terrace
Certificate of Excellence
NYC
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“AC unbearable”
2 of 5 bubbles Reviewed 1 April 2012

Good location.
Friendly and professional staff who aimed to please
Rooms were OK but beds (had 2 rooms) were horrible - supposedly able to dial to your preference but even firmest setting was really soft. Pillows not the most comfortable either.
AC unit was so loud, it was impossible to hear the TV. Imagine trying to sleep with that?

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MMMummy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barbara S, General Manager at Hilton Garden Inn Tampa North, responded to this review, 12 April 2012
Dear Guests,

Please accept my personal apology for the issue related to the noise from the in room air conditioning unit and uncomfortableness of the bed. Our associates are conscientious, responsive professional. I am sorry that you did not see us at our best.

Please feel free to contact me at (813)342-5008. We would like the opportunity to regain your trust.

Barbara Scott
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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798 reviews from our community

Traveller rating
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    36
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (77)
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English first
Lanham, Maryland
Level Contributor
46 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed 27 March 2012

Like the reviewer BizTraveler1966, we had a hard time at this hotel due to the mildew- and food-like air in the rooms. My husband and I stayed for one night (we were supposed to stay for two) but we had to cut our stay short because we both experienced poor sleep and breathing problems due to the funky air quality. Granted, we both have allergies. I give this hotel a 4 out of 5 stars only because the service desk was helpful in getting us taken care of and being understanding with us leaving early. The other positives were that the hotel was quiet, the bathrooms were nice, and the breakfast was good.

  • Stayed February 2012, travelled on business
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank affordabletravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fort Lauderdale, Florida
Level Contributor
207 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 150 helpful votes
2 of 5 bubbles Reviewed 24 March 2012

We'd stayed at the Courtyard a few weeks before, but it was sold out on this trip, so we planned to stay here. However, the immediate location and parking lot felt "shabby" and the room had a smell that couldn't be tolerated. We checked another room and it had the same odd, unpleasant odor - so we asked to have our reservation cancelled and left. Thankfully, the staff agreed to this without a penalty, even though we arrived quite late. The Coutyard was sold-out so we stayed at the Residence Inn nearby and it was much better.

  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AppreciateAdvice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
5 of 5 bubbles Reviewed 22 March 2012

I am beyond impressed with the staff at the Hilton. My husband and I drove to Tampa to go to Busch Gardens. When we arrived we quickly realized that the hotels right next to the park are well out of our comfort zone. When the hotel needs a manned security booth at the entrance and with in the first five minutes of being in the area you see five cop cars and an ambulance you know you are in the not so good part of town. After driving around we decided to try the Hilton just outside of the area when we got there they were not able to accommodate our three day stay, since we had no restorations and there was a huge business convention going on. However, the gentlemen at the desk offered us use of the business center and beverages. I wish we could have stayed!!!! Because we ended up at the Sleep Inn and lets just say we were not once offered anything and even locked out of our room once and we were paying costumers. Thank you Hilton staff for being so nice and helping us. I for sure will be making my next stay with the Marriott hotel chain

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tsken33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TN
Level Contributor
81 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed 19 March 2012

Clean rooms, great breakfast, nice pool, friendly service ! We had a great stay and enjoyed all of the comforts of this hotel !

  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Deirdre_in_Maryville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fort Myers
Level Contributor
67 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed 24 February 2012

I had a very nice stay at this location. The rooms were nicely appointed and the staff was very friendly. It is also in a great spot if you have business at USF.

There was a strange musty odor in the sixth floor corridor, but it did not extend into the rooms, which were very clean and fresh.

  • Stayed February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank eightonesix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas, TX
Level Contributor
37 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
4 of 5 bubbles Reviewed 21 February 2012

We had a very good stay with this hotel in February 2012. Accommodations were fresh and clean - something that can be iffy in humid Florida. The beds were adjustable, similar to SelectComfort beds. We found them very comfortable, though the pillows arent; the best. They say they have foam pillows, but they are in reality fiber-fill pillows, which aren't as comfortable as latex foam pillows.

When we arrived, I was also pleasantly surprised to see my name displayed at the front desk as their guest of the day. It entitled me to a couple of small perks, which was very nice - thanks Hilton Garden Inn!

The price was also reasonable, and we used our AAA membership to save a few dollars more. Also, they have cookies each night which were yummy.

Overall this is a solid, nice, clean hotel and I give it my recommendation.

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Spaceman58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Tampa North

Property: Hilton Garden Inn Tampa North
Address: 13305 Tampa Oaks Boulevard, Temple Terrace, FL 33637-1110
Phone Number:
Region: United States > Florida > Temple Terrace
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 Hotels in Temple Terrace
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hilton Garden Inn Tampa North 3*
Number of rooms: 148
Official Description (provided by the hotel):
Stay at the Newly renovated Hilton Garden Inn Tampa North and enjoy everything you need for a relaxing stay. The hotel is ideally located in a tranquil nature preserve, yet just minutes from popular Florida attractions.Relax in your comfy guest room at the Hilton Garden Tampa North, where everything you need is within easy access. Unwind on a patented auto adjustable Garden Sleep System(R) bed or get to work at the large desk and ergonomic Herman Miller Mirra(R) chair. Begin your day with a delicious cooked breakfast at the Great American Grill(R) and choose from the a la carte menu at lunch and dinner. Do business in the 24-hour Business Center, refresh in the fitness center or enjoy a revitalizing swim in the tropical outdoor pool. ... more   less 
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Also Known As:
Hilton Garden Inn Tampa North Hotel Temple Terrace
Hilton Garden Inn Temple Terrace
Hilton Temple Terrace
Temple Terrace Hilton

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