Have stayed at the Arvilla many times in the past....but was very disappointed this time. The place is very old.. which we know... but is not being maintained. The filters need to be replaced in AC/Heat units. They are loud & when we tried to use the heat the smell was so bad had to turn it off ! When you pull out dresser drawers they are so worn out with no stops.....they fall out on the floor ! Frig freezer drips water all over. Stove burners are so on level they make it very difficult to use. Room needed a new coat of paint & carpet. Grounds are getting way out of hand with weeds & upkeep.
First place I have ever stayed with a no refund policy on deposit for next visit. Does not matter how much notice you give.... Could be months...still no refund ?! They give a yr to use your deposit but sometimes that does not even work. But no refund for having to cancel with ample notice is totally unacceptable !!
Towels are put out at daybreak to save a pool chair but some are never used. There are "senority" guests who have their chair & nobody better even think of using them. When Arvilla is very busy & a good chair (in the sun) is hard to find because they are filled with towels not bodies....think management needs to step up to accommodate all paying quests not just the ones with the most senority !! Maybe a nice sign: "If you will not be returning in 15 min please take your belongings with you" .
PS : So sorry Shurla no longer works there. Everyone will miss her happy smiling face & so willing to do what she could for all...she was the best ever !!!
- Also Known As:
- Arvilla Resort Motel Treasure Island Hotel Treasure Island
- Arvilla Hotel Treasure Island
- Arvilla Resort Treasure Island
- Arvilla Resort Motel Treasure Island Florida