We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Buyer beware”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Treasure Island Ocean Club
Ranked #22 of 48 Hotels in Treasure Island
Reviewed 15 April 2014

The website notes that the property is "newly renovated", and while the exterior of the property has been recently updated - the rooms need serious attention. We had two rooms on the property. One was a queen/queen "suite" with a pull out couch. The decor was seriously dated, the bathroom was in horrible shape and tiny, and the linens were scratchy. Our next room was worse! The tub and sink were chipped, there was nowhere to hang a towel save in the shower (defeating the purpose) and again, the linens were sub-par. The promised "continental breakfast" was, in fact, coffee. The staff ARE very friendly and the location IS great but, even at their lower prices - I don't think it was worth it.

  • Stayed: April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank mmfoley3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karen P, Public Relations Manager at Treasure Island Ocean Club, responded to this reviewResponded 17 April 2014

Thank you for taking the time to review Treasure Island Ocean Club. We truly value the opinions of our customers and we apologize that we did not meet your expectations.

Providing our guest with the best possible hospitality and service has always been our mission. Although the site says newly renovated, it is a work in progress. I have addressed this with the management team and I would love the opportunity to make this right and show you that we do know how to provide that customer service and quality you deserve.

If you come back to the Treasure Island Ocean Club I would love to have the opportunity to speak to you directly, so please ask for me. We hope to see you again in the future and wish you the very best.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (503)
Traveller rating
Traveller type
Time of year
Language

417 - 423 of 503 reviews

Reviewed 11 April 2014

Overall seemed to be clean which is most important. We where in unit 3
Pros:
Price was reasonable.
Walking distance to Restaurant and shopping Johns Pass about a mile away.
Beds seeme to be in pretty good shape.
Nice sidewalk behind the buildings for a mile or so so you dont have to walk on the sidewalk near traffic.
Staff seemed nice.

Cons:
Room seemed very humid Air not working as well as it should . Room seemed dark
Bathroom and shower very small(nowhere to set anything in the bathroom) bathroom dore would not close all the way.
outside door are old school with key and lose handle.
They have a pool but limited space. The pool hogs would lay a towel on the chair and clam it all day whether they where there or not. The motel has pool towels though.
Beach is a football length away from the motel keep this in mond if you have trouble walking or dont like to walk. This seems to be the case for most to the motel within a mile or so.
To me clearwater is a lot nicer but the beaches seem let crowded in TI.

  • Stayed: March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank travelalittle63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karen P, Public Relations Manager at Treasure Island Ocean Club, responded to this reviewResponded 17 April 2014

Thank you for taking the time to review Treasure Island Ocean Club. We truly value the opinions of our customers and we apologize that we did not meet your expectations.

Providing our guest with the best possible hospitality and service has always been our mission. Although our website says newly renovated, it is a work in progress. I have addressed these items you have brought to our attention with the management team and I would love the opportunity to make this right and show you that we do know how to provide that customer service and quality you deserve.

If you come back to the Treasure Island Ocean Club I would love to have the opportunity to speak to you directly, so please ask for me. We hope to see you again in the future and wish you the very best.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 April 2014 via mobile

Nothing fancy or stuffy about this place. Everyone here is relaxed friendly and just chilling out. Beautiful beach, nice pool. Can walk to shops dining. Really enjoyable place to spend a couple of days and relax!

  • Stayed: April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Julia M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karen P, Public Relations Manager at Treasure Island Ocean Club, responded to this reviewResponded 17 April 2014

Thank you for taking the time to review Treasure Island Ocean Club. We truly value the opinions of our customers.

Providing our guest with the best possible hospitality and service has always been our mission. I am glad that you enjoyed your stay and found us to be a relaxing vibe.

We hope to see you again in the future and wish you the very best.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 April 2014

I have been staying at this place since 1997 (missing 4 years). What a difference a year makes!
I was very impressed with all the updating that has been done. Had a "garden view" unit. Thought we were having two queen beds, but had a king and a pull-out couch. It was do-able. Kitchenette was all redone, too, although we had no need for a full-size stove. Would have liked to have a microwave and a toaster. Oh well, I'll keep all this in mind when I make the reservation for March, 2015! Yes, I will be back. Breakfast was ok. Staff was great as always. 6 of us had a nice evening around the firepit. Pool area redone, all new pool furniture. Great job, guys!!

  • Stayed: March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank MaineGuyBangorArea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karen P, Public Relations Manager at Treasure Island Ocean Club, responded to this reviewResponded 17 April 2014

Treasure Island Ocean Club would like to thank you for your continued patronage. As always, customer satisfaction is our #1 priority. We are always seeking new ways to provide excellent customer service to our guests so your comments are always welcome and we are happy to know that our staff was as helpful and accommodating as you remember. We hope that when you return to the area you will stay at Treasure Island Ocean Club again!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 April 2014

This hotel is definitely nothing fancy, but overall it was better than expected. The room was little dated and the bathroom was very small but overall was pretty comfortable. The bedding was just a fitted sheet with a bedspread on top and the sheet kept pulling off the bed at night. The grounds and pool were very nice and well maintained. There were maintenance and housekeeping employees on hand at all times and they were very polite and asked us several times if there is anything that we need. It is apparent that the building and grounds have been recently fixed up. If they continue to fix up the rooms with updated bedding, lighting, etc. it will be a very nice place. The location is terrific, right on the beach but not in a super crowded area.

  • Stayed: April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Bill V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karen P, Public Relations Manager at Treasure Island Ocean Club, responded to this reviewResponded 17 April 2014

Treasure Island Ocean Club would like to thank you for your review. Customer satisfaction is our #1 priority. We are always seeking new ways to provide excellent customer service to our guests. I know that our site says newly renovated but it is a work in progress. We appreciate the guest input and we will share this information with our Management and Staff. We hope that when you return to the area you will stay at Treasure Island Ocean Club again!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 April 2014

We were here yesterday. Although the staff and housekeeping responded to every request, our refrig did not work(replaced), tub did not drain(fixed) missing stock items ie ice bucket, cups, etc.
It is worn out, even though it says recently updated. The pool lounge chairs were "saved" with towels by guests at 7AM so we had no where to sit and the kids were noisy and running all over. The location is good, but I would probably not stay here again. PS. The continental breakfast was discontinued although the website still has a nice picture.

Room Tip: Away from pool or second floor to avoid noise and have a view. Housekeeping says ask for ocean view...
See more room tips
  • Stayed: April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank lscrnp1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karen P, Public Relations Manager at Treasure Island Ocean Club, responded to this reviewResponded 17 April 2014

Thank you for taking the time to review Treasure Island Ocean Club. We truly value the opinions of our customers and we apologize that we did not meet your expectations.

Providing our guest with the best possible hospitality and service has always been our mission. I have addressed this with the management team and I would love the opportunity to make this right and show you that we do know how to provide that customer service you deserve.

If you come back to the Treasure Island Ocean Club I would love to have the opportunity to speak to you directly, so please ask for me. We hope to see you again in the future and wish you the very best.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 April 2014

Great location! Booked a 4 night stay here after reading tons of reviews on resorts in the area. Have stayed @ larger resorts in the area but wanted a different type of stay for our small family. The grounds were beautiful, clean & well kept. We booked a room on 1st level by pool, kids loved walking directly out to it, it was heated & very clean. Comfortable poolside chairs with nice tables/umbrellas/grill etc. Front desk area was great - enjoyed hot coffee each morning and the staff were all friendly and helpful. Walking distance to St. John's Pass & the busier areas of Treasure Island - enjoyed being close to restaurants and shops. Most relaxing trip we've taken in a while, can't wait to go back.

Room Tip: Choose the main level rooms facing pool if you have kids.
See more room tips
  • Stayed: April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank HollyF82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karen P, Public Relations Manager at Treasure Island Ocean Club, responded to this reviewResponded 18 April 2014

Thank you for taking the time to review Treasure Island Ocean Club. We truly value the opinions of our customers. Providing our guest with the best possible hospitality and service has always been our mission. I am glad that you and the family enjoyed your stay. We hope to see you again in the future

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Treasure Island hotels
0.1 mi away
The Tahitian Resort Treasure Island
The Tahitian Resort Treasure Isl...
#17 of 48 in Treasure Island
541 reviews
0.2 mi away
Treasure Bay Resort & Marina
Treasure Bay Resort & Marina
#11 of 48 in Treasure Island
933 reviews
0.3 mi away
Beach House Cabanas
Beach House Cabanas
#7 of 48 in Treasure Island
146 reviews
Show Prices
Show Prices
Show Prices
1.2 mi away
Island Inn
Island Inn
#32 of 48 in Treasure Island
293 reviews
0.1 mi away
Crystal Palms Beach Resort
Crystal Palms Beach Resort
#14 of 48 in Treasure Island
698 reviews
2.2 mi away
Blue Waters Treasure Island
Blue Waters Treasure Island
#15 of 48 in Treasure Island
40 reviews
Show Prices
Show Prices
Show Prices

Been to Treasure Island Ocean Club? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Treasure Island Ocean Club

Address: 11500 Gulf Blvd, Treasure Island, FL 33706-4646 (Formerly Trails End Resort Motel)
Phone Number:
Region: United States > Florida > Treasure Island
Amenities:
Beach Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool
Hotel Style:
#13 On the Beach Hotel in Treasure Island
Price Range: £64 - £194 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Treasure Island Ocean Club 2*
Number of rooms: 50
Reservation Options:
TripAdvisor is proud to partner with TripOnline SA, Travel Republic (UK), Expedia, Booking.com, Ebookers, getaroom.com, Hotels.com, Evoline ltd, HotelsClick, Cancelon, HotelQuickly and 5viajes2012 S.L. so you can book your Treasure Island Ocean Club reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Trails End Hotel Treasure Island
Trails End Treasure Island
Treasure Island Ocean Club Florida

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing