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“No service”
Review of Sequoia Hotel

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Sequoia Hotel
Ranked #1 of 1 Hotels in La Chatelaine
Reinach, Switzerland
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“No service”
Reviewed 19 December 2010

Arrival Sunday afternoon and nobody at the reception. We found a notice and the room key. The room was very nice, big and with good view. No restaurant in the hotel or in the castle nearby - still no person available for informations. Other guests had an electric breakdown in the room and were looking for lamps etc.. For dinner you have to drive again, next restaurant (5 minutes by car) is closed on Mondays. Booking from a belgium couple was placed by internet but they received neither a confirmation nor a room key (self-service at the keytable...)

  • Stayed August 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank hotelguest62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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43 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Date | Rating
  • English first
  • French first
  • Spanish first
  • Swedish first
  • Any
English first
Stockholm, Sweden
Level Contributor
80 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed 29 June 2009

The Sequoia is, once again, not in Arbois proper but rather 6-7 winding kilometres out of town, in the countryside next to a small castle. It's not hard to find at all, but a car is essential.

The place's interiors is built like an old mountain lodge, except everything is new and very clean. For some reason, they gave us their biggest room so lots of space and extremely cosy with timbered walls, stylish and roomy bathroom and a comfy bed. Restaurant service was unfortunately closed "our" evening but later we chilled in the leather sofas with a beer and a book - very relaxing.

Staff were great, personal, kind and helpful (and the house bulldog is cute!). We thoroughly enjoyed our stay here and it will only get better since from mid-July there's also a swimming pool.

  • Stayed June 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank KMKTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boston, Massachusetts
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 23 June 2009

When you first approach this hotel, it looks as though it is actually the old stable block of the nearby chateaux. On closer inspection however, the truth is revealed - that the entire contruction is actually newly built. In some ways this is good, as it has been done recently and so everything is new - on the other hand some of the finishing is not great, which kind of spoils the effect as it becomes increasingly obvious that this a new copy of an older building.
The general location is Ok - its in a nice village, quite close to Arbois and the staff are friendly. My wife and I spent a very nice night here, and in general I would recommend it as an alternative to staying in Arbois if you don't mind the 10 minute drive.

Stayed May 2009, travelled as a couple
Helpful?
3 Thank Suffolk3000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lyon
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 16 November 2008

The Sequoia Hotel is located in a small village called La Châtelaine, (10 km from Arbois). You access it easily by driving up a smaller mountain road from Arbois city center. Here you will get a great view of the beautiful landscape.

The hotel is located next to the family castle. There is a big garden with wild animal surrounding the property. It really felt majestic to enter, (see photo). The hotel itself is quite new. Each room has a unique design. We had reserved a “small” double room, which I thought was big compared to a lot of other hotel rooms I had stayed at. in France. Overall, the hotel is very well kept and clean. You can feel that it is with proud the family runs it just by a lot of small quality details.

My boyfriend and I wanted to discover more about the JURA wines and that is why we wanted to go to Arbois. The wines from this district are very special and the aim was to stay at a “vineyard a like” but with a reasonable price. They owner then offered a win tasting of five typical local JURA wines. One cremate, (similar to champagne), two white and two red. We sat in front of the fire place enjoying the wines together with a small plate with local cheese, ham and sausage. It was really nice and interesting.

Since we arrived outside the session, (March – October), all the near by restaurants was closed. Because we didn’t want to drive back to ARBOIS the owners offered to make some cold food, (see photo). It was declivous!

Waking up in the morning it was really quiet and when looking out of the window there where a dear standing 100m away.

The breakfast is almost continental, (but without the warm food). I especially appreciated the coffee which you made you self.

I think it is a great hotel and warmly recommend it. It is rated with 3 stars but I would easily give it 4 starts. The staffs were so kind & service minded, good standard, very clean and definitely worth the money! We paid 79€ for a double room and 9,50€ each for the breakfast. The wine tasting was 5€ per person. The staff also speaks english.

The only minus is their webpage, (http://www.hotel-sequoia-jura.com/), which I find a bit difficult to use.

  • Liked — The atmosphere
  • Disliked — nothing
  • Stayed November 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
5 Thank KRDM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sequoia Hotel

Property: Sequoia Hotel
Address: Grande Rue, 39600 La Chatelaine, France
Region: France > Bourgogne-Franche-Comte > Jura > La Chatelaine
Amenities:
Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in La Chatelaine
Price Range (Based on Average Rates): £
Hotel Class:3 star — Sequoia Hotel 3*
Number of rooms: 10
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