I have never stayed at a hotel that is less accommodating to its guests. First of all, you have to sign a form saying that they are charging you for using the in room safe (but you can request when you check out to have the fee removed), and you won't have any other people visit you while you are here. Secondly, the "suites" are not much bigger than a regular hotel room and the carpets are fraying in many places. The breakfast is not much to write home about- cereal, rubbery eggs, a waffle maker, nothing exciting. The breakfast room is set up more as a living room, rather than a comfortable place to eat breakfast. One of the reasons we had booked this hotel was because of the bigger rooms and hot tub, which was advertised on the website. We get here, and the hot tub is now a big flower pot!!! We told the manager we were disappointed, and there was no apology or any sign of remorse for our inconvenience. Finally, we asked for a late checkout. No can do, they said. No discussion or negotiation. We asked if they could hold our luggage for a little while after check out. No to that request too.
So, the moral of the story is, if you want to pay more for substandard service and hotel, have at it- as for me, I will be going back to the country inn and suites again!!
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- Also Known As:
- Comfort Suites Vero Beach Hotel Vero Beach
- Comfort Suites Vero Beach Florida