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“Memorial Day weekend”

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Kimpton Vero Beach Hotel & Spa
Ranked #4 of 27 Hotels in Vero Beach
Certificate of Excellence
GreenLeadersGold level
Orlando, Florida
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Memorial Day weekend”
Reviewed 26 May 2014 via mobile

This is our 10th time to the hotel and we like it but you must avoid weekends such as Memorial Day at this hotel. They simply do not have the footprint, amount of staff and equipment to handle the volume. They ran out of umbrellas by 11 am-one would think that they would rent some as opposed to telling people they are out. Food service took way too long and there were a lot of unhappy people.
Normally they do a great job but this weekend was a bust. We live in Orlando so drive down here quite a bit but will now try other options as this left a bad taste.

Stayed May 2014
Helpful?
2 Thank Shook22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
duncan c, General Manager at Kimpton Vero Beach Hotel & Spa, responded to this review, 27 May 2014
Ouch , sounds like we blew it, sorry to hear that, It is a very busy weekend and for sure if we failed to meet your expectations the whole team is dissapointed. If you reconsider please call us and we can book you in here on property !
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Rating summary
  • Location
  • Sleep Quality
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  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (392)
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English first
Melbourne, Florida
Level 5 Contributor
97 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 25 May 2014 via mobile

My wife and I went here about a month ago for lunch and a day in the spa. We ate in the Cobalt restaurant and the food and the service was great. The Spa was wonderful too. We got the couples massage and had a great time. We haven't stayed in the hotel yet but are looking forward to it. The beach was clean and the pool area was nice also.

Stayed April 2014, travelled as a couple
Helpful?
Thank shoeboxrick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
duncan c, General Manager at Kimpton Vero Beach Hotel & Spa, responded to this review, 27 May 2014
We appreciate you chossing to stay with us a great deal , thank you for your feedback, we value this a great deal, so pleased you had an enjoyable stay with us!
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Chippenham, United Kingdom
Level 6 Contributor
143 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed 25 May 2014

This was our first visit to the Vero Beach Hotel. We have been to Florida many times but never stayed on the East Coast before or in a Kimpton Hotel, so were unsure of what to expect. From the minute we arrived we were very impressed with the hotel facilities which are quite luxurious, and the very professional and efficient staff. We stayed for 6 nights arriving on Mothers Day, so the hotel was very busy and the pool area packed, which initially put us off a bit as we didn't like the thought of being shoulder to shoulder with people the whole time, but come Monday it had quietened down and we had no problem finding a great spot to sunbathe. Our room was fabulous with a partial sea view and a balcony. Loved the bathroom and the Kimpton robes. We were going to buy one but it was getting it back home to the UK that was the problem. The bed was really comfy. The little touches in the room like the Hangover Tin and the Kimpton M&M's, although quite pricey, are a great idea. The Cobalt Restaurant is fantastic and we had one of the best meals ever there, and at the weekends there is live music in the restaurant bar area until quite late. The Heaton is more informal and the bar staff really friendly. Great bar menu and yummy cocktails. The hotel is right on the beach which is a turtle nesting area, very special. There was a charge for the hotel loungers on the beach which I felt was a bit much seeing as the hotel is not cheap by any means, but we did have free WiFi! The pool area is quite small compared to size of the hotel so remember it can be crowded and also it's Valet Parking only. However all in all a lovely hotel with great staff and we had a fabulous stay. Also on a couple of days one of the masseurs from the Orchid Spa was giving complimentary massages by the pool deck, another great touch.

Room Tip: Ask for a room on the 3rd floor upwards looking directly over the beach. Some of the ground floor ro...
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DollyD27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
duncan c, General Manager at Kimpton Vero Beach Hotel & Spa, responded to this review, 27 May 2014
Awesome and you came so far to enjoy, so pleased to read your thoughts and some great feedback, thank you so much for letting us know!
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California, PA
Level 4 Contributor
38 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 25 May 2014

The room was remarkable, and I enjoyed dinner at their in-house restaurant. Very upscale, Kimpton style. I will return when I can take advantage of the location on the beach. I dropped the rating due to the level of service I received. Otherwise, it's a picture perfect spot on the beach!

  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JoannCalifornia_PA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
duncan c, General Manager at Kimpton Vero Beach Hotel & Spa, responded to this review, 27 May 2014
Thanks so much for chossing to stay with us, great to hear your feedback, we loved to having you here with us and hope to see you soon we appreciate all you said>
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Milwaukee, Wisconsin, United States
Level 6 Contributor
111 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed 24 May 2014

This is great beach friendly hotel and spa. Service from the valets, especially Steve to the people at the front desk are great. Rooms are very comfortable and quiet. Extra special effort by Kim during our trip!!

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gary G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
duncan c, General Manager at Kimpton Vero Beach Hotel & Spa, responded to this review, 27 May 2014
Sounds like you had a great time and we are truly thankful for letting us know, we apprecaite you choosing to stay with us!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Spalding, England
Level 3 Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 24 May 2014 via mobile

From our check in to our check out this hotel and it's staff were exceptional. A wonderful location right on the beach. The wine tasting was a perfect opportunity to meet people and share restaurant recommendations. The head Concierge 'Juan' deserves a special mention as he went that extra mile to ensure this was truly a holiday to remember. He,d arranged champagne on arrival for my birthday.

A top class hotel, we will definitely be returning.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BoBrocklesby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
duncan c, General Manager at Kimpton Vero Beach Hotel & Spa, responded to this review, 27 May 2014
Thank you so much for choosing to stay with us , great to hear you had an enjoyable stay, thanks for letting us know, much apprecaited the team was eager to know your thoughts and so happy you had a great stay with us
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Orlando, Florida
Level 4 Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 21 May 2014 via mobile

Found a travelzoo deal for the hotel. Got a 2 bedroom suite for 199. Included beach chair rentals valet parking and welcome drinks and you can bring your pet with no pet fee's! Can't bring your dog to the beach but it's a nice getaway!

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank fljohnny5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
duncan c, General Manager at Kimpton Vero Beach Hotel & Spa, responded to this review, 27 May 2014
Yea Travlezoo ! so happy you choose to stay with us, we appreciate you letting us know how you did and once are glad you choose us here in Vero!
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Additional Information about Kimpton Vero Beach Hotel & Spa

Property: Kimpton Vero Beach Hotel & Spa
Address: 3500 Ocean Drive, Vero Beach, FL 32963-1621
Phone Number:
Region: United States > Florida > Vero Beach
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Vero Beach
#1 Romantic Hotel in Vero Beach
#2 Business Hotel in Vero Beach
#2 Family Hotel in Vero Beach
#3 On the Beach Hotel in Vero Beach
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Kimpton Vero Beach Hotel & Spa 4*
Number of rooms: 113
Official Description (provided by the hotel):
A beautiful oceanfront property on Central Florida's Treasure Coast, the stunning Kimpton Vero Beach Hotel & Spa, promises a relaxing sanctuary in a charming seaside village of Vero Beach. With beautifully appointed guestrooms and fully outfitted suites, our Vero Beach resort offers the perfect weekend escape or destination vacation. Its exceptional service, thoughtful amenities and features like the welcoming pool or the two dining venues make this the ideal Florida getaway. Two Electric charging station's on property. ... more   less 
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Also Known As:
Vero Beach Hotel And Spa - a Kimpton Hotel
Kimpton Vero Beach Hotel & Spa Florida
Vero Beach Hotel And Club

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