We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Filthy/hairy/dishonest manager”
Review of Quality Inn

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Quality Inn
Ranked #7 of 8 Hotels in Wesley Chapel
Reviewed 1 August 2013

Checked in in the evening left our belongings in the room and were back a few hours later. Upon turning the sheets over there were pubic and long hairs in the bedding. Orange/brown stain in the middle of the sheets and the pillows were wrinkled. SHEETS were NEVER washed. Checked out soon after booking another hotel room and was told by front desk that would be refunded when the manager came in. Aman Patel the manager never contacted me and I had to call multiple times in order to reach him. When I finally spoke to him he was uninterested and told me I would not receive the refund because I stayed for more than 20 minutes. This is NO longer the Holiday Inn it is now the Wesley Chapel Inn. EXTREME dissatisfaction and horrendous customer service.

  • Stayed: July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank Daniella C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (86)
Traveller rating
Traveller type
Time of year
Language

41 - 47 of 86 reviews

Reviewed 3 June 2013

Shortly after we got to the room we realized there were bugs crawling all over the night stand and dead bugs in the bed. The sheets looked like they had not been changed and the room obviously hadn't been vacuumed. It was DISGUSTING! We checked out immediately and the manager said our credit card will not charged. We couldn't get out of that nasty hotel fast enough!

  • Stayed: June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
3  Thank SamAndLarry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 May 2013

We stayed here only because we could not find any other place to stay. The front desk clerk not the best person to talk with. They quote you a price but if you are paying in cash they ask for an extra $50 for a deposit. This is in case you break something in room. You get the deposit back when checking out. Most Holiday Inn Expresses have a pretty good breakfast but not this one. Very very basic nothing extra . We skipped breakfast and found a cracker barrel not too far away.
Won t be staying here again...

  • Stayed: April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank roadmap2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 April 2013 via mobile

The front desk was very friendly and quick to check us in.

The room was awful!!! First the sheets had stains on them and it was very obvious what the stains were...someone had a good time...good for them but ewwww! Use some bleach to clean the sheets! The pillow cases had stains and hair on them. I was so disgusted I did a bed bug check and laid my clothes over the bed to sleep. We checked in so late after 8 hours of driving we just needed the sleep. I got no sleep because I was so disgusted. Bathroom was dirty and the toilet was ready to fall apart. We checked out quickly and went across the street to dunkin donut. We didn't want to stick around to see the breakfast offered. Worst place ever and highly disappointed with Holiday Inn!!!!

  • Stayed: April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank clove78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 March 2013

Right off I-75 made our stop over easy. Rooms were clean and the breakfast buffet was kept neat with hot items hot and cold items cold. Though we did not use the pool, we made use of the lounge chairs surrounding it to warm in the sushine. The pool was clean and would have been inviting it the weather was warmer. Some very loud partiers disturbed our sleep around 12:30AM - they spent about an hour shouting back and forth right under our window. Should have reported them, the manager said they would have dispersed the group.

Room Tip: Pet frienldy, but at a cost. $25 when most charge $10 or $15.
See more room tips
  • Stayed: March 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank gmaVirginia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 March 2013

I was given a room number and key that didn't work. Returned to the front desk where it was reprogrammed for "my" room. Went back to the room where the door opened and I found a naked a mortified woman saying repeatedly "Oh my God" when she saw me standing in the doorway. I myself was mortified, returned to the desk where I was told they could knock $15 off my stay (which they did not). I'm fine with human error but the breaking point for me was when I reached the elevator and could hear the desk clerk laughing about the whole situation! I tried to reach the manager first thing the following morning and at least 15 times since with NO luck. I wouldn't recommend this hotel to ANYONE!

  • Stayed: February 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank KBrigante
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 February 2013 via mobile

We stayed here even though some of the reviews were not positive. Our experience was average. Location was great, right off the interstate. The rooms were clean; however, housekeeping did leave an empty shampoo bottle in the shower. The room keys did not work very well, and the room was held open by the safety latch when we arrived. This unnerved me a bit, the everything was in order in the room. A couple we were traveling with were awakened during the night by someone trying to come in with a room key. There obviously was an error at the front desk. Breakfast was not as good as most HIE, but it was adequate. Overall, it was not a bad place to stay. I would stay again.

  • Stayed: February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Ragtop2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Wesley Chapel
0.4 mi away
Rodeway Inn of Wesley Chapel
Rodeway Inn of Wesley Chapel
#6 of 8 in Wesley Chapel
113 reviews
0.1 mi away
Best Western Wesley Chapel
Best Western Wesley Chapel
#3 of 8 in Wesley Chapel
301 reviews
3.3 mi away
Hampton Inn & Suites Tampa-Wesley Chapel
Show Prices
Show Prices
Show Prices
10.6 mi away
Microtel Inn & Suites by Wyndham Zephyrhills
8.0 mi away
La Quinta Inn & Suites Tampa North I-75
3.3 mi away
Holiday Inn Express & Suites Tampa North - Wesley Chapel
Show Prices
Show Prices
Show Prices

Been to Quality Inn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Quality Inn

Address: 27615 Wesley Chapel Blvd, off Interstate 75 at exit 279, Wesley Chapel, FL 33544-4294 (Formerly Econo Lodge)
Phone Number:
Region: United States > Florida > Wesley Chapel
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 8 Hotels in Wesley Chapel
Price Range: £46 - £78 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Quality Inn 2*
Number of rooms: 82
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Travel Republic (UK), Choice Hotels, Booking.com, Ebookers and Cancelon so you can book your Quality Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Wesley Chapel Hotel Wesley Chapel
Holiday Inn Wesley Chapel
Wesley Chapel Holiday Inn
Quality Inn Wesley Chapel, Florida

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing