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“Moderate”

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Courtyard West Palm Beach
Ranked #17 of 34 Hotels in West Palm Beach
Chennai
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Moderate”
Reviewed 22 October 2013

The rates are moderate and is suitable for a quick trip. Near to airport. Staff are courteous. The cafeteria was good. I stayed in a Guest room type which was not that comfortable. So, next day I switched over to Suite which was more comfortable.

Room Tip: Choose suite
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  • Stayed May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Prabhakar B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
677AndreaA, General Manager at Courtyard West Palm Beach, responded to this review, 25 October 2013
We are pleased you enjoyed your stay, the convenience of the Bistro providing a healthy breakfast, dinner options along with freahly brewed Starbucks and evening bar service was a plus . Our guest rooms continue to offer all the comfort and amenities you expect and we are ahappy you forund your fit in a suite . thanks for staying and we look forward to serving you again while in the Palm Beach area.
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234 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (61)
Date | Rating
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English first
Berlin, Germany
Level Contributor
51 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 10 October 2013

Yes, this property sits right beside I-95, but really, you won't notice. The AC's woosh blankets what may otherwise be audible, so we had a very good night's sleep all four nights of our stay. There's nothing much going on in the immediate vicinity regarding dining or shopping, but a fast 2-3 exits up or down I-95 takes you to Okeechobee or PGA Blvds, respectively.

What makes this Courtyard score a cut above it's lot are the (otherwise) very quiet surroundings of the Northpoint corporate park with its lush greenery, the well-maintained grounds and public spaces, and the courteous people at the reception (excellent job, Dennis, thank you). Also, the rate we had was very competitive indeed, so wie found this to be a place we'll certainly return to.

PS. We'll never tire to praise Courtyard's early days design, with the mere three floors in a U-shaped layout with the outdoor pool in the middle, and balconies all around, always always avoiding the newer versions. You'll already have guessed this is not one of the latter ones.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Olaf S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
677AndreaA, General Manager at Courtyard West Palm Beach, responded to this review, 12 October 2013
Thank you for your kind review, we are pleased that your stay was enjoyable and we meet your needs. Dennis is looking forward to your return.
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Pembroke Pines, Florida
Level Contributor
168 reviews
95 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed 13 September 2013 via mobile

I am a Marriott fan and champion, so please know I write this critical review as constructive. Overall this location was comfortable and the room and bed are just the comfort I have come to expect from "EVERY" Marriott location.

Location is a bit hidden in the corporate park but is quiet and property is clean.

Right off the high way so this location is awesome for the value minded traveller who wants the comfort without the higher airport or beach premium prices.

Only issue I have of recent is This location not having ready to go free coffee in the morning. That is disappointing and as much as I enjoy paying for the latte or espresso, I would have just been fine with simple free brewed coffee before I left.

Not cool courtyard! Not cool at all!

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Obi1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
677AndreaA, General Manager at Courtyard West Palm Beach, responded to this review, 16 September 2013
Thank you for taking time to provide your feedback regarding our hotel. I’m disappointed that you stay was not all it could have been.
I would like to apologize for the lack of complimentary coffee in our lobby. It’s a new Stay at the Courtyard. Our new concept features a refreshed Lobby and Bistro with complimentary coffee conveniently located in the guest rooms. Starbucks is available 24hrs in our Bistro a great addition for guest to enjoy.
Once again please accept my apologies and we look forward to serving you again.
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1 review
Reviewed 1 September 2013

I love my stay!! Especially the lady at the front desk! Her names was dulce! She's so polite, pleasant and made our whole stay much better!! She gave us a map and the activities of what to do in west palm beach! With kids and even for me and my husband!! Definitely a keeper and will come back to the hotel just for her exceptional job!! The lady's at the bistro are very nices as well yamaris in the morning and tiffany and Michelle at the evenings! Katrina the houseman always smiling and cheerful at any request! My congrats for the amazing staff!! 10 overall

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jess2346
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
677AndreaA, General Manager at Courtyard West Palm Beach, responded to this review, 3 September 2013
Thanks for your kind review. I will share your response with the entire team. Striving for great service is what we do and it’s very encouraging for the staff to know they have meet your expectations.
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Tampa, Florida
Level Contributor
192 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed 13 August 2013

I had to go back to West Palm Beach less than one week after staying on Singer Island which is only minutes away from West Palm. I was bummed at first that I had no beach room, but this Marriott exceeded my expectations.

The remodel of the lobby / bar area as the Bistro rocks! It's a very hip and trendy vibe.

The staff - Carla, Tiffany, and Katrina - made my short less-than-24-hour stay fun and like being at home.

GREAT pool! Great breeze from the nearby Atlantic Ocean! Nice rooms!

Room Tip: I asked for the 3rd floor - top floor and stayed close to the elevator due to luggage. It was quiet...
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  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Beth B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
677AndreaA, General Manager at Courtyard West Palm Beach, responded to this review, 16 August 2013
I am pleased to know you thoroughly enjoyed your stay with us in WPB. We were recently remodeled and the staff is so thrilled to showcase the property to our guest. As you have experienced that home away from home atmosphere is what we strive for. Look forward to seeing you again.
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Mumbai (Bombay), India
Level Contributor
58 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 6 August 2013

Courtyard By Marriott at 600 Northpoint Parkway ends up as a value for money hotel.

The property is just 8 miles from the West Palm beach airport when routing by I-95, which is great proximity to the airport. The location is adjoining a quiet residential area.

The reception is manned by one or often two staff who could promptly do the arrival and departure formalities.

There is not too much of a choice for breakfast at the restaurant that seamlessly borders the reception.

The gym was not too elaborate and had the bare essentials. For those who prefer to do their laundry they had two laundry machines.

For those on a no-frills budget, this hotel fits the convenience, price and location.

  • Stayed February 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank prjayachandran
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cape Coral, Florida
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 August 2013

If you going to a hotel, you expect to rest in a comfortable bed. My experience here was terrible. The bed was like to sleep on the floor, hard as you can't imagine. The pillows terrible as well. I had been in Courtyard before without any problem, but this time was bad, with around three hours sleeping time, I will not recommend this hotel to anyone. Also, the trash can around the swimming pool area were in need of maintenance I was able to smell the trash even inside the swimming pool.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Marielys F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
677AndreaA, General Manager at Courtyard West Palm Beach, responded to this review, 3 September 2013
I am happy to report as of Aug 5, 1013 all of our guest rooms suited have been fitted with brand new mattresses this may have cause some unusual firmness with the new product. We continue to listen to our customers and 55% of our hotel has been fitted with new pillows also. Marriott continues to improve on our bedding package we are truly creating a refreshing stay for our guest.
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Additional Information about Courtyard West Palm Beach

Property: Courtyard West Palm Beach
Address: 600 Northpoint Pkwy, West Palm Beach, FL 33407-1946
Region: United States > Florida > West Palm Beach
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#14 Business Hotel in West Palm Beach
Price Range (Based on Average Rates): £
Hotel Class:3 star — Courtyard West Palm Beach 3*
Number of rooms: 149
Reservation Options:
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Also Known As:
Courtyard West Palm Beach Hotel West Palm Beach
West Palm Beach Marriott
West Palm Beach Courtyard
Courtyard West Palm Beach Florida

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