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“The location was ideal, room was clean however, my flight...”

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Ramada West Palm Beach Airport
Ranked #28 of 34 Hotels in West Palm Beach
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731 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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A TripAdvisor Member
Reviewed 3 January 2014

More friendly & responsive house keeping.
Pay more attention to cleaning around the pool & outside.
I was told the breakfast was included at the time of the booking when checked in I was told breakfast was not included I was very annoyed being somewhat cheated.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada

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2Golfwego, General Manager at Ramada West Palm Beach Airport, responded to this review, 20 January 2014
Thank you for your comments they help us to improve.
We are a full service hotel, there is no complimentary breakfast. We have a restaurant on property, PESTO, which serves a full breakfast menu. In the past we were a different brand hotel that did have complimentary breakfast, so perhaps that was the confusion. My apologies.

S.Gambrell
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boca raton fl
Level Contributor
34 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 31 December 2013

Stayed at the Ramada during a family emergency and it was better than I expected. The location is a few exits north of the airport. There were a few chain restaurants nearby. I certainly wouldn’t stay here for a vacation. It’s not near the beach or really any tourist attractions although it was centrally located if you had a lot to do in Palm Beach county. Check in was fine. Staff was courteous and fast. Got room on the 6th floor which had 2 beds and a small fridge and microwave which was super convenient to have and exactly what I reserved. There was a coffee maker which the maid kept restocking with decaf coffee which was annoying. Linens were very nice and towels were thick. It was weird the toilet paper and tissues were like sandpaper but the sheets were nice. Bathroom was very small although the room was large enough. The room was quiet. Occasionally you could hear a door slam or hallway noise but otherwise it was quiet. Flat screen tv with limited cable channels. Bed was very firm which I loved. One elevator was broken so it was a long wait. There’s a funky smell in the hallways but not the room. Some rooms are smoking so be careful of that. I didn’t bring my dog but the hotel is pet friendly. The pool was pretty nice. Business center with printer was convenient to have. Wifi was free and easy to access. There is a restaurant attached to the hotel called Pestos. We had breakfast there 2 mornings. They also have a happy hour advertised as 2 for 1 but when we went to the bar the bartender insisted it was buy 2 get 3. It was really weird and he was not backing down. The drinks were horrible none the less. I would stay here again but not on the ground floor as its not really in the nicest part of town.

Stayed July 2013, travelled with family
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Additional Information about Ramada West Palm Beach Airport

Property: Ramada West Palm Beach Airport
Address: 1901 Palm Beach Lakes Blvd, West Palm Beach, FL 33409-3503 (Formerly Comfort Inn West Palm Beach Hotel)
Phone Number:
Region: United States > Florida > West Palm Beach
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #28 of 34 Hotels in West Palm Beach
Price Range (Based on Average Rates): £
Hotel Class:3 star — Ramada West Palm Beach Airport 3*
Number of rooms: 162
Official Description (provided by the hotel):
Rest and refresh yourself when you stay at our Ramada West Palm Beach Airport hotel near beaches and fun attractions. Our tropics-inspired sundeck, outdoor heated pool and friendly service will relax you on your next Florida vacation. Our pet-friendly hotel features 3,100 square feet of meeting and banquet space, ideal for your next family or professional event. Each of our 162 guest rooms is appointed with coffee maker, desk, hair dryer, safe and voicemail. Our West Palm Beach hotel also offers accommodations with microwave and fridge upon request. Enjoy free Wi-Fi Internet access at our beautiful vacation hotel. ... more   less 
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Also Known As:
Comfort Inn West Palm Beach
West Palm Beach Comfort Inn
Ramada West Palm Beach Airport Florida

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