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“Ahhhhh...THE place to stay in downtown West Palm Beach!” 5 of 5 bubbles
Review of Hyatt Place West Palm Beach Downtown

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Hyatt Place West Palm Beach Downtown
Ranked #8 of 34 Hotels in West Palm Beach
Certificate of Excellence
GreenLeadersGold level
Lancaster, PA
Level Contributor
117 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
“Ahhhhh...THE place to stay in downtown West Palm Beach!”
5 of 5 bubbles Reviewed 20 August 2012

First of all, let me say that I am a Hilton Honors Gold member and 95% of the time stay at Hilton properties. However, there were no Hilton brand hotels within walking distance of our child's college (Palm Beach Atlantic), so we decided to stay at Hyatt Place. Unfortunately for Hilton, Hyatt Place has won our business in WPB -- this place is TOP-NOTCH. It is the perfect location to get anywhere in a hurry around the nicer parts of WPB, and within an easy walk to City Place (shops, restaurants & entertainment).

Hyatt Place has done a great job establishing a wonderful brand & identity. You know what you're going to get at a Hyatt Place and this one did not disappoint. BIG rooms with that wonderful sectional sofabed, that signature fresh scent when you walk into the lobby, clean rooms, comfortable beds, and friendly people. The one upgrade we noticed since we last stayed in a Hyatt Place is the upgraded breakfast. Their breakfasts were really delicious and the breakfast staff so friendly. The lobby area is very nice and spacious, and our internet connection worked great in our room as well as in the lobby. There is ample parking in their garage (though a small fee for it), but it was nice to know we'd find a space within an easy walk to the front door. And if you don't have a car, there is a shuttle available ready to take you wherever you need to go.

One other thing we noticed is that rooms are very soundproof -- we were RIGHT by the elevator and never noticed one sound because of it. The climate control system also works very well.

Hyatt Place West Palm Beach is such a nice hotel that in the future I will look forward to staying there as much as I will look forward to being in WPB!! Once you stay there you will see why I titled my review "Ahhhhhhh!"

  • Stayed August 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank AmishLou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elizabeth M, Manager at Hyatt Place West Palm Beach Downtown, responded to this review, 7 September 2012
Dear AmishLou,

Thank you for your great review of our Hyatt Place! We are delighted that you enjoyed your stay with us and enjoyed our delicious breakfast. We are excited to be rolling out a new food menu in the very near future, you will surely have to try it next time you visit us!
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779 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (80)
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English first
Detroit, MI
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 12 August 2012

We stayed here for an overnight stop. We booked the room through Priceline and received a very great deal! The hotel staff are very friendly and helpful. The hotel and rooms are very clean! The breakfast was one of the best I have ever seen offered by a hotel. The only downside was we weren't informed of the $19 a day parking fee until we saw a sign posted in the elevator when we were going to the room. Overall, this is a GREAT place to stay. We will stay here again if the oppurtunity arises.

  • Stayed August 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank DetroitRed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elizabeth M, Manager at Hyatt Place West Palm Beach Downtown, responded to this review, 19 August 2012
Dear DetroitRed,

Thank you for the great review of our hotel! We are delighted you enjoyed our A.M. Kitchen Skillet Breakfast. We hope to see you again on your next visit to West Palm Beach!
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Melbourne, Australia
Level Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed 11 August 2012

We stayed two nights at this hotel, for the price is was comfortable. My only complaint would be that the staff at front of desk need to smile and be more friendly. Not helpful when seeking assistance.

  • Stayed August 2012, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Rosemary C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elizabeth M, Manager at Hyatt Place West Palm Beach Downtown, responded to this review, 19 August 2012
Dear Rosemary C,

Thank you for your review if our hotel. I am pleased your stay was comfortable. Next time you are in town, please contact me and I will set up your reservation with the best available rate.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Carolina
Level Contributor
28 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 bubbles Reviewed 19 July 2012

The hotel is well located. Walking distance too many restaurants and bars. The mall is around two blocks. Very nice reception and staff. Excellent breakfast. Rooms are nice decorated and very clean. Of course, are suites so bigger than normal. The only drawback could be the parking charge: $19 per day. But still a good choice in WPB.

  • Stayed July 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank JEGCarolina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elizabeth M, Manager at Hyatt Place West Palm Beach Downtown, responded to this review, 22 July 2012
Dear Jose2006,

Thank you for your review. We are glad you enjoyed your stay! Our a.m. Kitchen Skillet is a great complimentary breakfast, thank you for your comment. Give us a call next time you are in town so we can make you a reservation.

Sincerely,
Elizabeth McCabe - Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 17 July 2012

Pros: The hotel is really nice. I'd stay there again. The staff are very professional, friendly and accommodating. Once we reached the airport we called the hotel and they arranged car service to pick up. The car service (L.T.S) charged a flat rate of $ 20.00. They were also very professional and we used them throughout our stay. Our room could sleep 4 adults and was very nice and clean with a comfortable bed, a flat screen TV, mini fridge, counter top, coffee maker. Really nice bathroom.

There are plenty of restaurants, entertainment (movie theater) and nightlife that are within walking distance and if you're a foodie like me, you'll enjoy yourself. P.S. there's also a supermarket in walking distance.

Cons: There was no view to speak of and parking cost $15.00 a day. The pool at the hotel is large enough to sit in but I wouldn't call is a swimming pool. That was very disappointing. The beach is not in walking distance.

  • Stayed April 2012, travelled as a couple
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Antoinettej0629
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elizabeth M, Manager at Hyatt Place West Palm Beach Downtown, responded to this review, 22 July 2012
Dear Antoinettej0629,

Thank you for your review of our Hyatt Place West Palm Beach/Downtown. We are glad you enjoyed your room and our proximity to City Place and Clematis Street. Give us a call next time you are in town, we would be more than pleased to accomodate you.

Sincerely,
Elizabeth McCabe - Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
ericl1098
Level Contributor
55 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed 17 July 2012

I recently stayed at this hotel overnight on a business trip and it was very nice. Room was a nice size, everything was clean. I would definitely return.

  • Stayed March 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank ericl1098
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elizabeth M, Manager at Hyatt Place West Palm Beach Downtown, responded to this review, 22 July 2012
Dear eric1098,

Thank you for sharing your review of our hotel. I am happy we could accomodate your business needs in Downtown West Palm Beach. We are looking forward to your next arrival!

Sincerely,

Elizabeth McCabe - Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
West Palm Beach, Florida
Level Contributor
24 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 13 July 2012

We really liked this hotel. Starting at the automated check in, you do not go to the front desk, went to a kiosk that dispensed your room key and you can return your key to the same machine. Room was the correct size and very new and clean. Love the light switches were you can turn off or on any light from different places. Bed was very comfortable. They also have connections to the TV to make that a monitor for your computer.
What we did not like, was the $19 per day for the car parking, also the hotel does not have central air conditioning it uses shakers in the windows.
But overall it is a very nice hotel.

Room Tip: Choose a room away from the ice machine and elevators
See more room tips
  • Stayed July 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Glenn B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elizabeth M, Manager at Hyatt Place West Palm Beach Downtown, responded to this review, 18 July 2012
Dear GlennB,

It is great to hear that you enjoyed your stay at our hotel. Thank you for your review. I am happy that you found our modern technology met your needs. Next time you need accommodations in the downtown area we would be happy to assisst you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hyatt Place West Palm Beach Downtown

Property: Hyatt Place West Palm Beach Downtown
Address: 295 Lakeview Ave, West Palm Beach, FL 33401-5836
Phone Number:
Region: United States > Florida > West Palm Beach
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Wheelchair access
Hotel Style:
#1 Green Hotel in West Palm Beach
#2 Family Hotel in West Palm Beach
#7 Romantic Hotel in West Palm Beach
#7 Business Hotel in West Palm Beach
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hyatt Place West Palm Beach Downtown 3*
Number of rooms: 165
Official Description (provided by the hotel):
Discover comfortable spaces, and ideal downtown location and modern travel conveniences at the Hyatt Place West Palm Beach/Downtown. At this business casual and leisure friendly hotel in West Palm Beach, FL you'll enjoy inviting rooms and warm hospitality that make your travels seamless and simple. Guests enjoy refreshing experiences, innovative spaces and attentive services delivered at an exceptional value. Welcome to a different place. At our West Palm Beach, FL hotel, you'll enjoy a casually chic environment that complements your travel style, from modern rooms with free Wi-Fi to complimentary breakfast and shuttle service. You can kick back in stylish social spaces in the Gallery, enjoy a beer or coffee brew at our Coffee to Cocktails Bar and grab a bite at the 24/7 Gallery Market. Whether you're visiting for a corporate meeting or family vacation, you'll have easy access to everything that makes downtown West Palm Beach the premiere destination in Palm Beach County. ... more   less 
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Also Known As:
Hyatt Place West Palm Beach Downtown Hotel West Palm Beach
Hyatt West Palm Beach
Hyatt Place West Palm Beach Downtown Florida

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