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Homewood Suites West Palm Beach
Ranked #14 of 34 Hotels in West Palm Beach
Certificate of Excellence
Reviewed 13 May 2014

This hotel is a mix of goods and bars. The bass are that the condition is rather dismal. Flooring is coming off the floor. Overall condition of the rooms is bad. Road noise is bad.

Same time love there common areas, pool, breakfast area, lobby. Love the breakfast. Love their pet policy.

  • Stayed: May 2014, travelled on business
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Thank Hicks3456
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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358 - 364 of 649 reviews

Reviewed 13 May 2014

Nice place. Close to downtown Palm Beach. HORRIBLE check in experience...The front office agent actually talking on a cell phone during the whole check in experience. No engagement, no use of name..no direction, no instructions on pet policy.... Noisy pluming and interesting housekeeping practices. Our bed was made with no blanket. They used a mattress pad as a blanket and had no sheet in between you and the mattress pad... They fixed it by the second night.

  • Stayed: May 2014, travelled with family
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Review collected in partnership with Homewood Suites by Hilton
Thank Javiertico
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 May 2014

Having previously resided in this area most of my life, it felt odd to be on the 'visiting' side this trip. I was familiar with most of the other hotels in the entire area but had not been to this one prior to moving (out of state) and not prepared for the practical comfort, roominess and conveniences, as well as the friendliness of all employees. The breakfasts and dinners served were better than the usual fare at hotel breakfast rooms and the several wine choices with dinner were a nice touch. Lounging by the pool surrounded by lush foliage, I felt delightfully like a tourist!

Room Tip: We had a corner suite by the elevator but were not aware of any noise.
  • Stayed: April 2014, travelled on business
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Thank Holly H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 April 2014

We booked this hotel on the recommendation of other reviews. We stayed for 2 nights with our toddler and we were very disappointed in the service. We were given a very dirty stained crib, it was not set up and we were not given a sheet and it took several phone calls, trips to the front desk and a couple of hours before we were given a new one. The ac in the bedroom did not work very well. We called twice about getting additional towels and they never arrived. We asked to speak to a manager but we were told one was not available at all during the 2 days we were staying. We were told he would email us and we never heard from anyone. We were treated very nicely by one of the front desk staff but I just cannot believe this hotel has received such high praise. It was convenient for us and we liked the suite option as we have a young daughter. The pool was decent and the room pretty clean. Free breakfast is a nice option but overall we were very unhappy with the service at this property.

  • Stayed: April 2014
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Thank Starbuckjo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 April 2014

I honestly picked this place willy nilly from Hilton website when we wanted to get away for the weekend. I didn't know what was around it, but that it was close to the beach. We didn't end up going to the beach, except for dinner. It was swanky and expensive, and we were in flip flops. So we drove further south.

As far as this hotel, I think it's great if you have plans here. We stayed in the 2 room, 1 king, 2 queen. Totally worth it. The pool was warm, unsure if it's heated but it wasn't frosty. They provide nice pool towels. Breakfast is usual Homewood fare-breads to toast, make your own waffles, meats and coffees.

Room was sufficient but with 3 beds, the kitchen area had only 2 chairs...

However, my favorite part was we were at the very end of the hall. No one walked past our door talking at 2 am.

If you don't have transportation, this area is not ideal for you. This is located in a semi-business district, but in an area with a number of hotels around it. Cracker Barrel is a short walk.

Room Tip: Get the 2 room suite if you can!
  • Stayed: April 2014, travelled with family
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1  Thank fiddlestix36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 April 2014

I found myself having to change spring break plans 10 days out and didn't know what to do. I usually like beach front stays, but this turned out to be perfect! The 1 br suite was perfect for a family of 3. Plenty of room for stuff, road trip travel gear, beach going needs, and creative space for a 5 yr old who loves to draw! He was fascinated by the "convertible bed" of the sleeper sofa in the living room thank goodness! There was a decent breakfast every morning and a light "dinner" evening fare on week nights though we didn't try any. We were 15 minutes by car from a great public beach that we hit daily, and then came back to the room for board games. We brought our own, and supplemented with nice variety of games they had at the front desk too. We even had a lively family game of pool in the small billiards room on site one evening. The newly opened Palm Beach Outlets were close, as were several quaint shopping areas where we dined a few nights. Publix was also near by, and we stocked up there for the beach and the room. I cooked in the room several nights with no issues. I had to be creative without an oven, but the cook top burners, microwave, and fridge were plenty. The staff and service was fantastic and truly made the trip. They were friendly, personable, helpful, and professional. From the front desk staff, food staff, to housekeeping and maintenance.

Our little family would definitely stay here again! We drove down from Atlanta, but the location is super close to the Palm Beach airport if you fly in too!

  • Stayed: April 2014, travelled with family
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2  Thank Morgan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 April 2014

The hotel was very nice. Good internet service, large suites and bathrooms, clean and a good hot breakfast. I thought it was a great value for the price. I would tell someone that I stayed there and had a good experience.

  • Stayed: April 2014, travelled on business
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Review collected in partnership with Homewood Suites by Hilton
1  Thank Dee S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Homewood Suites West Palm Beach

Address: 2455 Metrocentre Blvd, West Palm Beach, FL 33407-3151
Phone Number:
Region: United States > Florida > West Palm Beach
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool
Hotel Style:
#6 Romantic Hotel in West Palm Beach
#9 Family Hotel in West Palm Beach
#9 Business Hotel in West Palm Beach
Price Range: £81 - £231 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites West Palm Beach 3*
Number of rooms: 114
Official Description (provided by the hotel):
Homewood Suites West Palm Beach is an all-suite property offering suite accommodations for business, pleasure and extended stay travelers. We’re located within two premier corporate parks providing easy access to I-95 and just moments away from winning beaches. Our suites will make you feel right at home with hotel amenities including fully-equipped kitchen, two 42 Inch televisions, and complimentary high-speed Internet. Additional amenities include swimming pool, fitness center, business center, meeting room, billiards room. ... more   less 
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Also Known As:
Homewood Suites West Palm Beach Hotel West Palm Beach
Homewood Suites West Palm Beach Florida

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