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“Best management and best in West Palm Beach”

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Courtyard West Palm Beach Airport
Ranked #18 of 34 Hotels in West Palm Beach
Certificate of Excellence
1 review
“Best management and best in West Palm Beach”
Reviewed 22 January 2014

Superb service makes staying here enjoyable... Clean and carefree with very enjoyable employees. Very easy to recommend this hotel. I stayed IME a standard room...non- smoking. Being five minutes from the airport makes this hotel very easy to stay in order to be on time for your morning flight!

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank chuckG612
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Courtyard West Palm Beach Airport, responded to this review, 27 January 2014
chuckG612,
Thank you for your review and recommendations of Courtyard West Palm Beach. I'm delighted to hear that our staff's excellence in service made for an enjoyable stay, and our close proximity to the airport added convenience to your travels. We hope to welcome you back again soon. Thank you again for writing.

Sincerely,
Rebecca Gabriel, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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212 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
Miami, Florida
Level 3 Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 22 January 2014

Because traveling and meeting clients is one of my job requirements, I see myself staying in hotels about four days a week, almost every week. When in West Palm Beach, I always choose Courtyard Marriott. The proximity to I-95 and the Airport and all mayor restaurants makes it very convenient. The meeting rooms are comfortable and very convenient too. The rooms have been recently remodeled and they are clean and beautiful. It was a great experience, as always, the staff is great and can not be more accommodating, ready to help and go the extra mile to please you with a big smile always. I highly recommend the Courtyard Marriott, when you are in WPB whether for business or pleasure.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nidiafb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Courtyard West Palm Beach Airport, responded to this review, 27 January 2014
nidiafb,
Thank you for your review and continued patronage with us at Courtyard West Palm Beach. We're pleased to know our convenient location, accommodating staff, and comfortable meeting rooms are perfectly suited for your business travel needs. We appreciate your feedback and high recommendations of our great hotel. We look forward to your review visit.

Sincerely,
Rebecca Gabriel, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles, California
Level 1 Contributor
3 reviews
Reviewed 14 January 2014

Hi, I have spent the past week at the Courtyard and had an Excellent experience! It has been recently remodeled and the staff were great! The hotel is a short shuttle ride from the convention center, airport, andCity Place shopping center. My wife was sick and two staff members went above and beyond the call of duty and should be recognized. Chad the night shift person was extremely helpful and Juan the night shuttle driver was also very helpful. Thank you!

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank David H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Courtyard West Palm Beach Airport, responded to this review, 23 January 2014
David H,
Thank you for writing a review and sharing your excellent experience with us at Courtyard West Palm. It's wonderful to receive your kind comments regarding our staff's excellence in service. I look forward to sharing your compliments and recognizing both Chad and Juan on their efforts to exceed your expectations. We hope your wife is feeling better and thank you again for sharing feedback. Please plan to visit us again in the future.

Sincerely,
Rebecca Gabriel, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
South Florida
Level 5 Contributor
71 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 13 January 2014

My room was lovely and the staff could not have been more accommodating. I was in town to run a half marathon so I needed a bit of extra time in the room after the race. Not only was I able to check in quite earl, my request for a late checkout was honored with a smile, allowing me time to come back after the race and shower and change without being rushed.

The room was spacious and spotless. I'd stay again in a heartbeat.

  • Stayed January 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SouthFloridaPeg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Courtyard West Palm Beach Airport, responded to this review, 23 January 2014
SouthFloridaPeg,
We appreciate you selecting Courtyard West Palm while in town to run a half marathon. We're pleased to know that you enjoyed your stay and found our staff accommodating to your requests. We hope to extend our hospitality to you again in the future. Thank you once again for writing.

Sincerely,
Rebecca Gabriel, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
United States
Level 6 Contributor
131 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 27 November 2013

I recently had to meet a client in West Palm and contacted the property for meeting space. So convenient to I-95 and the airport, and I had stayed here before. The DOS hooked me up with the space date and time, and all went as planned, without a hitch. Highly recommend.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank MsMMiler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Courtyard West Palm Beach Airport, responded to this review, 2 December 2013
MsMMiler,
Thank you for writing a review and sharing your high recommendations of our great hotel. It's great to hear that our meeting space perfectly suited your business needs. We appreciate you selecting our hotel during your travels, and we hope to welcome you back again soon at Courtyard West Palm Beach. Thank you again for writing.

Sincerely,
Rebecca Gabriel, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tampa, Florida
1 review
Reviewed 19 November 2013

Dakota, who works at the Bistro, was helpful and provided friendly service. The Shuttle to and from the airport is also nice. The building is a little old, and the location isn't the best, but it is close to everything- 5 minutes from downtown

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Asaoud
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Courtyard West Palm Beach Airport, responded to this review, 2 December 2013
Asaoud,
Thank you for sharing feedback from your stay with us at Courtyard West Palm Beach. It's wonderful to receive your kind comments about our friendly staff and complimentary shuttle service. I'll be certain to recognize Dakota with a special commendation for her sincere hospitality. We're happy to have had you as our guest, and we hope you'll visit us again soon. Thank you again for writing.

Sincerely,
Rebecca Gabriel, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Palm City, Florida
Level 6 Contributor
337 reviews
115 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
Reviewed 4 November 2013

Stayed for business one night and had meeting following day. The hotel was very nice, the rooms were fresh, clean, and very comfortable. The meeting room was excellent and the support staff went above and beyond to ensure our success. I will definitely stay here again and host another meeting here as well. Great Job everyone!

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Gwopilot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Courtyard West Palm Beach Airport, responded to this review, 19 November 2013
Gwopilot,
Thank you for sharing feedback from your stay with us at Courtyard West Palm Beach Airport. We appreciate you choosing our hotel for your business travels, and we're glad our accommodations, meeting space, and excellent service exceeded your expectations. We look forward to having you as our guest again in the future. Thank you once again for writing.

Sincerely,
Rebecca Gabriel, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Courtyard West Palm Beach Airport

Property: Courtyard West Palm Beach Airport
Address: 1800 Centrepark Dr E, West Palm Beach, FL 33401-7417
Region: United States > Florida > West Palm Beach
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#13 Business Hotel in West Palm Beach
Price Range (Based on Average Rates): £
Hotel Class:3 star — Courtyard West Palm Beach Airport 3*
Number of rooms: 99
Official Description (provided by the hotel):
One of the best among West Palm Beach hotels, the Courtyard by Marriott West Palm Beach Airport hotel is ideal for business or leisure! When you are looking for a hotel near Downtown West Palm Beach, the Courtyard West Palm Beach is conveniently located off of I-95 and near CityPlace and Clematis Street. This hotel in West Palm Beach is just 5 miles from Palm Beach and the famous Worth Ave. Our hotel near West Palm Beach Airport (PBI) offers free transportation to and from the Airport and CityPlace. Begin your day in The Bistro - Eat. Drink. Connect.(R) offering meal items and Starbucks(R) coffees and evening dinner service with cocktails. Unwind in our luxurious outdoor pool and whirlpool or keep fit in our fitness center. Our guest rooms have conveniences such as mini-refrigerators, in-room coffee, 32" flat screen TV & Free Wi-Fi. Looking to host a meeting in a West Palm Beach hotel? Our meetings rooms can seat up to 60 people. The Courtyard West Palm Beach Airport hotel awaits you! ... more   less 
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Also Known As:
Courtyard By Marriott West Palm Beach Airport Hotel West Palm Beach
Courtyard West Palm Beach Airport Florida
West Palm Beach Courtyard
West Palm Beach Marriott

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