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“HGI Tricky to find but worth it”

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Hilton Garden Inn West Palm Beach Airport
Ranked #3 of 34 Hotels in West Palm Beach
Certificate of Excellence
GreenLeadersBronze level
Miami, Florida
Level Contributor
115 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
“HGI Tricky to find but worth it”
Reviewed 19 May 2009

This hotel is next door to a Hampton Inn in a office complex. It's not clearly marked and (almost an afterthought) you drive through the Hampton parking lot to get to the HGI. Once you maneuver the mess they created, you'll have a great stay. The room size feels smaller more like a Hampton Inn. Staff was excellent. Perfect for the short stay!

  • Stayed April 2009, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank artieboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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542 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (53)
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Mexico
Level Contributor
185 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
Reviewed 11 May 2009

From the moment we arrived we got a warm and professional welcome from Steve at the Front Desk including free upgrade to a suite.
Hotel is new, nicely designed and very clean.
On-site restaurant is a plus.
Conveniently close to I95 but you need a car (like you do in nearly any hotel in Florida...).
Would definitely stay here again.

  • Stayed May 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cavedodger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tampa, fl
2 reviews
Reviewed 27 April 2009

i work in the hospitality industry and i stayed here during a recent business trip to west palm beach.. the hotel is AWSOME and the staff is EXCELLENT. especially Josh and Ryan at the Bar .. they provide exceptional service and i can see why guests keep coming back over and over again..

  • Stayed April 2009, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jekijeca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bayside, New York
Level Contributor
3 reviews
3 hotel reviews
Reviewed 11 April 2009

Just returned from the hotel after a 3 week business stay). The staff, Michael, Satesh, Sabrina, Ryan, Josh and Victor made me feel as much at home as I could be for this extended stay. I would definitely recommend this HGI for your stay and will return for any future stays. Hotel is very clean, safe, free internet in room, comfortable bed, nice size bathroom. I am in the customer service industry and truly appreciate customer service at its best. Also rave reviews for Chef Frank, ate at hotel almost nightly and never disappointed (unusual for a 1st class chef at a hotel, however much appreciated). Not to much around hotel, however shuttle to City Place minutes away(great ambience with nice shops and restaurants) operates nightly. Thank you for a wonderful stay!!!!!

  • Stayed April 2009, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jfkny2___
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arkansas
Level Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 11 March 2009

Just got back from staying at the HGI, and loved it. Beautiful decor, and right in the midst of everything-- though not much within walking distance. Staff was so friendly and helpful, and our room was huge (deluxe king). Beautiful decor, very clean, awesome pool. Had a very nice stay, very recommended.

  • Stayed March 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank thebigmccracken
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milton Keynes, United Kingdom
Level Contributor
104 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 26 February 2009

Stayed for 2 nights in February and were made very welcome by the manager and staff when we arrived. The bed was very comfy and the shower spot on. Hot Buffet breakfast was included in our rate and very good choice on offer. Also had a meal one night which was very good as was the service. There was a shuttle bus which took you to downtown which was a great night out. Nice pool area but weather not to good to try it out. Will definitely return here again when next in the area. Many thanks to the staff at this hotel who made our stay so enjoyable.

  • Stayed February 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vicki G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miami Beach
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 6 January 2009

I booked 2 rooms here due to a death in the family.

We phoned the hotel directly, spoke with the manager, and received a very fair rate.

We travelled with a 4.5 month old and were understandably frazzled.

Check-in was seamless.

The TV did not work in one of the rooms, and that was fixed within 20 minutes.

The property is spotless. While we did not use the pool, the pool area is set up nicely and is clean.

The hotel is quiet, yet is in the middle of everything.

  • Liked — cleanliness, location
  • Stayed July 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SoBe_Mom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn West Palm Beach Airport

Property: Hilton Garden Inn West Palm Beach Airport
Address: 1611 Worthington Rd, West Palm Beach, FL 33409-6480
Phone Number:
Region: United States > Florida > West Palm Beach
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in West Palm Beach
#2 Best Value Hotel in West Palm Beach
#3 Green Hotel in West Palm Beach
#8 Romantic Hotel in West Palm Beach
#13 Family Hotel in West Palm Beach
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hilton Garden Inn West Palm Beach Airport 3*
Number of rooms: 100
Official Description (provided by the hotel):
Located just one mile from Palm Beach International Airport, Hilton Garden Inn West Palm Beach Airport has newly-renovated rooms. With stylish décor and in-room perks such as microwaves and mini-fridges, our hotel is a standout among Palm Beach Airport hotels. We're ideally situated near exciting attractions such as Downtown Palm Beach, City Place and Kravis Center. We even have a free shuttle to take you there. Stop by for a drink at our full service bar or enjoy breakfast each morning at the Garden Grille. Stay productive while on the road with free WiFi and large workspaces with ergonomic seating in our modern hotel rooms. End your busy day in Palm Beach at our outdoor pool and terrace. ... more   less 
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Also Known As:
Hilton Garden Inn West Palm Beach Airport Hotel West Palm Beach
Hilton West Palm Beach
West Palm Beach Hilton
Hilton Garden Inn West Palm Beach Airport Florida

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