Enjoy this crazy story and watch your items at this hotel!!
It begins like this, Me and my family traveled from Orlando to West Palm for a wonderful trip to my sisters graduation.. We booked 2 rooms at the Hilton for 1 night.. We all had dinner together at a near by hotel that my sister was staying at. We go back to the Hilton and noticed that the employees in the lobby seemed more intent on there own conversations than with guests, witch didn’t even matter.. We were just ready to get a nights rest after are little reunion..
Everyone had a good nights rest and woke up around 6am, got ready and headed off to my sisters graduation.. When we came back we noticed that our room was opened with no sign or anything saying that we wanted room service. Our sheets and blankets were on the floor, no trash taken out and no room service in site besides a cleaning cart nearby and a food tray on the floor.. We close our door and didn’t think much of it till we went to our fridge to have a snack and our cheese cake was gone!!! But our other leftovers were still there.. ?? OMG They Stole Our Cheese Cake!!
We went down to the front desk and spoke to the head of housekeeping.. She came up to the room with us and we told her our story with everything untouched so she could see what we were talking about.. She quickly used her radio to reach a nearby housekeeper.. When the housekeeper came in she quickly nodded yes when pointing to the sheets, but no when pointing to the fridge.. They both walked out the room making me feel crazy, and then all of the sudden the head of housekeeping came back into the room with cheesecake in hand!!! She said “ She found it in the employee break room .” WHAT?? She said a different housekeeper took it cause they thought we left.. Yet there check out time was 12pm?? And the other room we had was left untouched.. We were so mad.. We wanted that cheesecake L.. she left and talked to the a manager Diana.. Then our room phone rang.. And there only offer was 50% off another night there.. No Way! WATCH YOUR ITEMS IF YOU DON’T HAVE A CHOICE BUT TO GO.. They didn’t understand the fact that they STOLE!! And no DICIPLINE actions were taken!!!
- Official Description (provided by the hotel):
- Located just one mile from Palm Beach International Airport, Hilton Garden Inn West Palm Beach Airport has newly-renovated rooms. With stylish décor and in-room perks such as microwaves and mini-fridges, our hotel is a standout among Palm Beach Airport hotels. We're ideally situated near exciting attractions such as Downtown Palm Beach, City Place and Kravis Center. We even have a free shuttle to take you there. Stop by for a drink at our full service bar or enjoy breakfast each morning at the Garden Grille. Stay productive while on the road with free WiFi and large workspaces with ergonomic seating in our modern hotel rooms. End your busy day in Palm Beach at our outdoor pool and terrace. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Travel Republic (UK), Hilton Hotels Direct, Hotels.com, Expedia, Booking.com, Priceline, TripOnline SA, Traveltool, S.L.U., Evoline ltd, Cancelon, Hotel.de and HotelQuickly so you can book your Hilton Garden Inn West Palm Beach Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Hilton Garden Inn West Palm Beach Airport Hotel West Palm Beach
- Hilton West Palm Beach
- West Palm Beach Hilton
- Hilton Garden Inn West Palm Beach Airport Florida