We booked a king bedroom 3 months in advance and also paid in advance! but when we arrived the very unfriendly girl on duty said without a smile that king bedrooms were all gone so we had a 2 queen beds room. Seems like paying in advance doesn't give you what you booked. Sad is, the couple who arrived before us got a king bed room without having a reservation. Not very nice to treat people who pay in advance this way!
Anyway room was clean .. it has a full kitchen, 2 TV. Bathroom is big and has a vanity area.
Breakfast was good .. very crowded if you breakfast after 8am.
When we checked out I forgot a t-shirt in the bathroom. I called the front desk 1 hour after we left the hotel and unfortunately the unfriendly girl was on duty and she treated me very bad saying nothing was found. She didn't even ask the housekeeping if they found my t-shirt! Anyway the next day we were in Palm Beach for few hours and we decided to go to the hotel to ask if they found my t-shirt. O' course the unfriendly girl was on duty ... she treated me a little better cause my husband was with me .. she checked a list to see if a t-shirt was found. T-shirt was never found .. weird cause we are pretty sure it was in the bathroom on the chair in front of the vanity. Anyway this girl was the ONLY problem during our stay! The staff in general is very nice and the blond lady at the breakfast buffet is very nice and very attentive! :)
- Official Description (provided by the hotel):
- Our Hawthorn Suites by Wyndham West Palm Beach hotel is just steps from the new Palm Beach Outlets, and conveniently located off I-95. Whether you are our guest for just one night or an extended stay, we offer comfortable accommodations at a great price. Be sure to ask about our FREE bike sharing program where you can explore West Palm Beach in style! Start your morning with a free hot breakfast buffet. Make yourself comfortable at our non-smoking West Palm Beach hotel with touches of home like our heated outdoor pool, 36-inch flat-screen TVs, free WiFi, and exercise room. Rooms have a separate kitchen area with full-size refrigerators and dishwashers. Ask about our airport shuttle. Our West Palm Beach hotel is just steps from Palm Beach Outlets and the Palm Beach County Convention Center. The sunny greens of President Country Club are nearby and we are a short drive from beaches and Palm Beach Island. Learn something new exploring Flagler Museum or Norton Museum. ... more less
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- Also Known As:
- Hawthorn Suites By Wyndham West Palm Beach Hotel West Palm Beach
- West Palm Hawthorn Suites
- West Palm Beach Hawthorn Suites
- Hawthorn Suites By Wyndham West Palm Beach Florida