The hotel is old, dirty and I would rather have slept in the car than stay in this hotel. I tried to move but all the hotels in the area were booked up. It is the worst hotel I have ever stayed in. The customer service is non existent and the rooms are dirty, the carpet was black with dirt, the bath was a dirty cream colour with a nasty stain in it (covered up with a bathmat that was older than me and I am sixty!). The room was stained on the walls near the rusty air conditioning unit, the fridge and microwave had not seen cleaning products for at least 20 years. All in all not an experience I would want to repeat. I did not complain came to the conclusion it was not worth the trouble. The staff were not friendly and we only stayed one Friday night and moved on.
- Official Description (provided by the hotel):
- The Best Western Palm Beach Lakes offers 135 spacious and comfortable rooms, each with one King or two Queen beds. Popular Poolside rooms are available as well as non-smoking rooms. We have just completed upgrading the majority of our rooms with all new furnishings & amenities 135 well appointed interior and courtyard guest rooms Individually Controlled HVAC's Microwave and Refrigerator in all rooms Continental breakfast served daily Variety of fine restaurants within minutes of hotel Queen Beds Remote Control Cable TV in all rooms Free Showtime and ESPN Target store next door AM/FM alarm clock/radio Coffee maker Hairdryers High-Speed Internet Free Pass to nearby fitness facility ... more less
- Reservation Options:
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- Also Known As:
- Best Western Palm Beach Lakes Hotel West Palm Beach
- Best Western West Palm Beach
- West Palm Beach Best Western
- BEST WESTERN Palm Beach Lakes Inn West Palm Beach, Florida