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“A most accomadating experience”

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Best Western Palm Beach Lakes
Ranked #10 of 34 Hotels in West Palm Beach
Certificate of Excellence
Panama City, Panama
Level Contributor
3 reviews
“A most accomadating experience”
Reviewed 2 March 2014

One of the best hotel stays .From the front desk staff to every employee the friendly atmosphere, excellent service, clean, well appointed room made our stay a most satisfying experience. Customer service at its finest!

We visit South Florida 4plus times per year and have stayed in many hotels in the area. We will be booking Best Western Palm Beach Lakes for all our trips to the area in the future.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LandL M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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965 reviews from our community

Traveller rating
    428
    317
    135
    49
    36
See reviews for
317
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (210)
Date | Rating
  • Dutch first
  • English first
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English first
Plymouth, Minnesota
Level Contributor
48 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 28 February 2014

The room we had (256) was upstairs facing the pool. It was clean and quiet with a comfy bed. The pool was inviting, and we would have used it, if it wasn't raining. Breakfast was good and filling for a full day's sightseeing. The free parking was ample and unusual in the Miami area we were travelling to. We would stay here again.

Room Tip: Ask for a room on the second floor facing the pool.
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  • Stayed January 2014, travelled as a couple
    • Value
    • Location
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Helpful?
Thank Lynn S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClarkMichael, Director of Sales at Best Western Palm Beach Lakes, responded to this review, 4 March 2014
Dear Lynn S,
Wow, thank you Lynn for your top review and for staying with us. I am glad to find you enjoyed our lovely breakfast offerings Perhaps next visit you can enjoy the huge outdoor pool.
Thank you
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Huntington Station, New York
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 27 February 2014

What a find. Inexpensive rooms with great amenities. Giant pool giant chessboard beautiful grounds nice room... Target next door.. But the staff was even more amazing specifically Nadia and Phil who went out of their way to be hospitable to me and my family... Also there are many large groups that come here, and Nadia put me in a quiet room and I didn't hear anything. There are even security guards that walk around at night... Would definatley return....

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank sally r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Palm Beach, Florida
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 February 2014

Enjoyed the Inn and the breakfast was good. Room clean and help very responsive.The units are located in a two story layout with some rooms facing the swimming pool which is a delight. Would recommend this place to anyone looking for a nice clean inn for the night. William Levor

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank William L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClarkMichael, Director of Sales at Best Western Palm Beach Lakes, responded to this review, 25 February 2014
Dear William L,
Thank you for taking the time to review our hotel on tripadvisor. Your kind comments and insight are a joy to read. Please stay with us again.
Regards,
Michael Clark
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
McAfee, New Jersey
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 February 2014

Our rooms were wonderful. The staff was great.The grounds were beautiful.The star was "Rashard" he made us feel like we were home .Like we were family .He was charming,polite & funny,he truly made our stay wonderful.We would tell all our friends & family to stay here & we would love to come back someday.

Room Tip: Ask for Rashard you will love him!Enjoy the breakfast & pool .
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  • Stayed January 2014, travelled with friends
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Helpful?
1 Thank Charles P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Las Vegas, Nevada
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 19 February 2014

Overall the rooms are very comfortable & equipped with everything you need. The refrigerator & microwave make all the difference when you're on a budget & trying to save money. I had special needs (due to medical reasons) while staying on property and shuttle driver Richard took good care of me which made me feel very well served, he's a great hard working employee. Also Nadia & Alex at the front desk reception were very accommodating & courteous. Very glad I chose to stay here, will definitely be back again. Thank you everyone for making my stay a pleasant one, even when circumstances were not the best.

Room Tip: The rooms on the outside building seem to be nicer.
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  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank jasmine R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClarkMichael, Director of Sales at Best Western Palm Beach Lakes, responded to this review, 25 February 2014
Dear jasmine R,
Wow we thank you for a smashing review. I love to read our staff members names remembered by so many guests. They are a true asset to the hotel. Please stay with us again.
Regards,
Michael Clark
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
72 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 18 February 2014

The hotel is an older one that could use a major refurbishment. The rooms are clean but are really old. The bathroom tub did not drain very well. We slept well in the beds until we had some partiers outside of our room at 1:30 in the morning. The heat/air conditioning had a musty smell. The pool area is beautiful. We enjoyed this part very much. The hotel is located in a very "busy" and high traffic area. The breakfast was the standard continental breakfast fare. I think the place is overpriced for what you get.

  • Stayed February 2014, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank CincyBob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Palm Beach Lakes

Property: Best Western Palm Beach Lakes
Address: 1800 Palm Beach Lakes Boulevard., West Palm Beach, FL 33401
Phone Number:
Region: United States > Florida > West Palm Beach
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Business Hotel in West Palm Beach
#10 Romantic Hotel in West Palm Beach
#10 Family Hotel in West Palm Beach
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Best Western Palm Beach Lakes 2.5*
Number of rooms: 135
Official Description (provided by the hotel):
Newly renovated courtyard hotel offers 135 spacious and comfortable guest rooms, each with refrigerator and microwave. 60' Heated pool, landscaped courtyard, covered patio, picnic/grill area, guest laundry, fitness center and business center. Free parking and wireless internet. Van service to Palm Beach International Airport, Downtown CityPlace, TriRail Station, Convention Center and nearby shopping and restaurants (3 miles)is available at nominal fee. Port of Palm Beach (Bahamas Paradise Cruise)transportation is available at $40 per room/round trip. Complimentary hot continental breakfast is served from 6 to 9.30 A.M. daily. AAA approved. Across the street from Palm Beach Outlets Shopping Complex and Whole Foods Market, next door to Target. Restaurants in walking distance. ... more   less 
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Also Known As:
Best Western Palm Beach Lakes Hotel West Palm Beach
Best Western West Palm Beach
West Palm Beach Best Western
Best Western Palm Beach Lakes West Palm Beach, Florida

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