I stayed at this overpriced MOTEL for 8 hours. The main reason I selected this motel was because I was flying into PBI at the last minute and very late. I wanted a hotel with airport shuttle service. I did not find out until after booking my room that their shuttle only runs until 11p. I should have just stayed at a cheaper hotel and paid for the $6 cab ride.
The room was clean, but there was a stale/mildew smell. I checked in very late and even called the Stay Inn in advance to let to confirm my booking, and to also advise them that I would be arriving after midnight. At check in I was given a map of the property and my keys. My room was on the second floor in the back of the motel community. I would not have mind being so far from the front desk if this was a actual hotel with an elevator accessible via the lobby, but this was not the case. I had to walk outside basically in the parking lot and down a hallway to an elevator then even further to my room which was conveniently located on the other side of the property.
The following morning I was awaken by the housekeeper bursting into my room because the room did not have a Do Not Disturb sign. At check out the agent was not helpful at all. She took the room keys back and just let me stand there waiting for some form of communication. 3 minutes later she finally tells me we were done, but never offered me a receipt for my room charges or even thanked me for my business. I inquired about the complimentary shuttle to the airport and 15 minutes later after they could not find "Sam the van driver," the manager drove myself and another guest to the airport in her personal vehicle.
Needless to say I wont be staying here again.
- Official Description (provided by the hotel):
- The Stay Inn West Palm Beach Airport Hotel is a three story, 135 guest room property, centrally located in the heart of West Palm Beach. We are only 1 mile from the Palm Beach International Airport and 1.83 miles from the Palm Beach County Convention Center with easy access to numerous attractions in the surrounding area. The Stay Inn offers three different room categories: Deluxe King Study, Standard King Bed and Standard Two Double Beds. Our hotel offers a Complimentary Deluxe Continental Breakfast, Free USA Newspaper, Outdoor Pool and Sun Deck, Complimentary Shuttle Service to and from Palm Beach International Airport, Complimentary Shuttle Service to CityPlace (Downtown West Palm Beach), Free Passes to a Local Health Club, Complimentary Local and 800# Phone Calls, High Speed Wireless Internet Access and walking distance to 24 hour dining. We are also a Pet Friendly hotel ($20.00 per day per pet). ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Travel Republic (UK) and Odigeo so you can book your Stay Inn West Palm Beach Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Stay Inn West Palm Beach Airport Hotel West Palm Beach
- Best Western Palm Beach
- Palm Beach Best Western
- Best Western West Palm Beach
- West Palm Beach Best Western
- Stay Inn West Palm Beach Airport Florida