We had just returned from a 2 week vacation & stopped here to catch the plane the next day. It was one of the most pleasant experiences we had, a great ending to our wonderful vacation. We arrived early & was given a room early without asking, our plane was leaving at 6 pm the following day & we were offered a late checkout without asking. They offer a free shuttle to City mall which is a really fun place to visit or shop. Lots to do. The shuttle runs until 11 pm at night. The following day we spent at the pool & was then shuttled free to the airport. Everyone from the Reception desk, bellman, shuttle driver & maid were all more than helpful & polite. The king size bed was comfortable, the bathroom immaculate. A great experience. We travel a lot & I have never given any hotel or resort an excellent score, but Hilton Hotel definately earned it. We could not have asked for more. Other hotels etc claim this kind of service, but I have never encountered it. More hotels should take a lesson from this Hilton hotel & staff.
- Official Description (provided by the hotel):
- Located minutes from the Palm Beach International Airport, Cityplace and the Palm Beach County Convention Center our lakeside setting provides a resort atmosphere with a Tiki bar and starbucks favorites. Complimentary 24 hour airport shuttle service and WiFi available to all our guests. ... more less
- Reservation Options:
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- Also Known As:
- Hilton Palm Beach Airport Hotel West Palm Beach
- Hilton West Palm Beach
- West Palm Beach Hilton
- Hilton Palm Beach Airport West Palm Beach, Florida