Stayed here last month and it was a decent stay. The hotel gets high marks for it's proximity to the airport and free parking. I don't think any other upscale airport hotel in the Southern Florida area has free parking.
Check in was merely ok, although they made no mention of the ongoing construction taking place at the property, and I guess relied on the guest to read a memo about it that was on the counter, but pushed way off to the side. As an HHonors Gold member I had to ask about breakfast, ask for different room after the one originally assigned was right next to the elevator, and ask other questions, as no information in general was proffered by the front desk agent, nor the front desk manager who came to assist him.
The room was what you'd expect from other Hiltons, but the Oreo cookies in the room next to the water was definitely a nice touch. Construction started early in the morning and there's a lot of scaffolding and workers about, but it's bearable if only here for a night.
While my stay wasn't memorable, I had a good email exchange with the hotel manager after my stay and he helped convince me to give the hotel another try. I most likely will later this month when in West Palm Beach again, but there's some work to do before I consider this my 'go to' hotel for all future West Palm Beach stays.
- Official Description (provided by the hotel):
- Located minutes from the Palm Beach International Airport, Cityplace and the Palm Beach County Convention Center our lakeside setting provides a resort atmosphere with a Tiki bar and starbucks favorites. Complimentary 24 hour airport shuttle service and WiFi available to all our guests. ... more less
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- Also Known As:
- Hilton Palm Beach Airport Hotel West Palm Beach
- Hilton West Palm Beach
- West Palm Beach Hilton
- Hilton Palm Beach Airport West Palm Beach, Florida