I was on vacation with my family and stayed on night at this hotel before catching the next day flight. I had a rental car and needed to return it at night before heading to the airport the next day. The hotel shuttle service guy is very nice and polite. He told me to return my car first, then called the hotel and they will come to pick me up from the Budget rental service area since it is only 5 min drive away. However, when I kept calling the hotel front desk three times, the lady (was told she is a supervisor of the front desk) said they NEVER pick up guests from the rental car and also interrogated me who told me that. When I decide to take the rental car shuttle to go to the terminal, the Budget driver told me Hilton shuttle always picked up guests from there since it is the only airport rental location. I called the hotel again and took me about a hour before heading back to hotel again.
I usually trust Hilton brand as professional and luxury. However, I was not treated as I deserve for the money. If you want to avoid a disappointed stay at Palm Beach area, please do not choose this hotel.
- Official Description (provided by the hotel):
- Located minutes from the Palm Beach International Airport, Cityplace and the Palm Beach County Convention Center our lakeside setting provides a resort atmosphere with a Tiki bar, starbucks favorites, and saucy ribs from Tony Romas. Complimentary 24 hour airport shuttle service and WiFi available to all our guests. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, LoveHolidays, Hotels.com, Hilton Hotels Direct, Travel Republic (UK), Agoda, TripOnline SA, Ebookers, Evoline ltd, 5viajes2012 S.L., HotelQuickly, getaroom.com and Cancelon so you can book your Hilton Palm Beach Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Hilton Palm Beach Airport Hotel West Palm Beach
- Hilton West Palm Beach
- West Palm Beach Hilton
- Hilton Palm Beach Airport West Palm Beach, Florida