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“Conference Attendee”

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Hilton Palm Beach Airport
Ranked #6 of 34 Hotels in West Palm Beach
Certificate of Excellence
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Conference Attendee”
5 of 5 bubbles Reviewed 25 August 2014

Attended a meeting that is now being held weekly at this hotel. We started using this hotel as we were not happy with the quality of service we received at the last hotel. The banquet staff is quick and efficient and willing to assist with all our requests. The meeting room was cold but once it was mentioned it was immediately taken care of. My entire associates like this property. The manager that helped us is very friendly and professional. They have a Starbucks Coffee in the lobby which is located next to a business center or two computers that you can use without a problem. I had to u the computer to print a report and the front desk made copies without a charge and they did it with a smile.

Room Tip: N/A - I did not stay in a room only used the conference facilities.
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  • Stayed August 2014, travelled on business
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Keekee165
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,051 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (116)
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English first
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 24 August 2014

We had our large >200 person wedding in August 2014 at Hilton West Palm Beach Airport and had an outstanding experience working with the staff of this Hotel. We had a penthouse suite and it was a large, well furnished, clean, and luxurious room. The staff was amazing and resourceful. The location was convenient for restaurants and City Place Area.

In regards to event planning / wedding planning, from the very first day, the Catering manager Keely Edgar and Manager Sales Matt Kaniff remained dedicated, motivated and resourceful in working closely with us to fulfill all of our wedding goals and
they also introduced us to a wonderful wedding decorative coordinator, Amber Gilbert of ECP Event Group, who worked hand in hand with the management of Hilton West Palm in ensuring all the decorations for the event were made with the highest standards and quality. The budget for the wedding met our expectation for a major Hotel Brand with same ballroom and resources.

The ballroom was recently renovated, new carpet Royal Blue w. gold trims, very clean, large area and spacious with nice chandelier and nice open foyer area for cocktail hour. Overall, an amazing facility, all of the Hilton staff was outstanding to all of our guests, and everyone enjoyed their stay at the hotel. Most importantly the food and menu selection was superb, top of the line.

We chose the Hilton West Palm Beach mainly because of their large ballroom, and reputation for great chef and we also heard of the reputation the management had with working hand in hand with couples in wedding plans from a friend of ours who had his wedding there as well. I had also attended another Persian wedding a few years back and was impressed by the facility and the food that was served that night.

All in all, we both have nothing but great respect and appreciation for Keely Edgar and Matt Kaniff as well as the entire management team and staff of Hilton West Palm Beach Airport who remained committed in making our wedding beyond our highest expectations, all effortlessly without any hassles, false promises or problems.

Highest Recommendations without any reservations!

  • Stayed August 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Parham E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta, Georgia
Level Contributor
7 reviews
4 hotel reviews
5 of 5 bubbles Reviewed 24 August 2014

Of all the airport properties I've stayed at ( and there have been a lot), this one is my favorite. In fact, it may just be my favorite, period. Love the Tiki Bar overlooking the lake/ canal! Its just a gem that you wouldn't expect at an airport! The staff knows how to serve and the management knows how to make you feel not just welcome, but like a VIP!

Yeah, I will be back- and I'm looking forward to it.

  • Stayed August 2014, travelled solo
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lynne C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
5 of 5 bubbles Reviewed 24 August 2014 via mobile

From the moment we walked in William greeted us with warmth. He was very accommodating and he took care of us above and beyond. The room temperature was perfect when we got there and everything was impeccably clean. The pool area is amazing as well as the tiki bar.


Thanks again! Can't wait to come back!

Stayed August 2014, travelled as a couple
Helpful?
Thank anthonypagano
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 23 August 2014

I have stayed at the Hotel a number of times and have not had bad experience. We have had 3 class reunion here. You will see me back again. My friends and I have come here for evening out. I have receded the hotel to my family and friends when they have come into town.

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Palmislan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 23 August 2014

this hotel had the best service of any other hotel I've been to! every employee was eager to help me from the moment I walked in. I went to the bar/restaurant they have and the food was wonderful! I definitely recommend it.

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank alexvanmol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miami
Level Contributor
36 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed 22 August 2014 via mobile

This hotel is exceptional the staff are so warm makes you feel like your at home. They go beyond the call of duty when you arrive they come all the way outside to meet you to welcome you to the hotel and also to take your.luggage. Jeff the driver/ bell guy is very nice and the first impression he gave us made us want to stay at Hilton. The front desk staff is awesome James made sure we were well taken off and was very warm and friendly. The rooms are a bit old but still cozy none of that mattered though. The hotel has a pool and a lovely deck thats over like a lake and its nice to go sit over water in the evening. Upon checking out Angella walked us to the door and wanted to know how was our stay . I give these people an A+ when you have even the room cleaners willing to stop cleaning to help you with your bags thats service. THANKS HILTON

Stayed August 2014, travelled with friends
Helpful?
Thank americanqueen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Palm Beach Airport

Property: Hilton Palm Beach Airport
Address: 150 Australian Ave, West Palm Beach, FL 33406-1473
Phone Number:
Region: United States > Florida > West Palm Beach
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Romantic Hotel in West Palm Beach
#6 Business Hotel in West Palm Beach
#11 Family Hotel in West Palm Beach
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Hilton Palm Beach Airport 3.5*
Number of rooms: 245
Official Description (provided by the hotel):
Located minutes from the Palm Beach International Airport, Cityplace and the Palm Beach County Convention Center our lakeside setting provides a resort atmosphere with a Tiki bar and starbucks favorites. Complimentary 24 hour airport shuttle service and WiFi available to all our guests. ... more   less 
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Also Known As:
Hilton Palm Beach Airport Hotel West Palm Beach
Hilton West Palm Beach
West Palm Beach Hilton
Hilton Palm Beach Airport West Palm Beach, Florida

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