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DoubleTree by Hilton Hotel West Palm Beach Airport
Ranked #8 of 34 Hotels in West Palm Beach
Certificate of Excellence
Brandon, Florida
Level Contributor
37 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Great hotel”
5 of 5 bubbles Reviewed 24 September 2012

I love Doubletree hotels in general, so I was very happy to find this one in WPB since I was down there for work. I did not make out to the pool so I wouldn't be able to tell you anything about that. This particular hotel is close to shopping and restaurants. The hotel restaurant was pretty good and the bartender was fabulous. He was very courteous and made a great cocktail! The front desk staff was very helpful with tips for local shopping/eating. And they have a shuttle to take you to the shopping district if you did not have a car with you. Internet is included so you do not have to fork out any money for internet access. And my favorite part of any Doubletree is, ofcourse, the cookie!

  • Stayed July 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jennifer n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
00jayp00, General Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review, 4 October 2012
Dear Jennifer N,

Thank you so much for the wonderful review! I will be sure to share this review with the entire staff! We look forward to seeing you again in the near future!

Regards,
Jason Peoples
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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933 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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SANTA MONICA
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 16 September 2012

I am happy to report that this hotel delivered on everything it advertised. We were in West Palm for business (and a little pleasure), We were in the room conducting business, which means a good, constant wi-fi connection and good cell reception. The hotel delivered. I was able to keep a VPN connection... Room was good, hot water was acceptable... Bottom line... I would stay there again...

  • Stayed September 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SUNBUMSSantaMonica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
00jayp00, General Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review, 4 October 2012
Dear SUNBUMSSantaMonica
We couldn’t ask for a better review! A sincere Thank You from our dedicated staff, passionate about customer service! Please come back soon and say Hello! I hope all your business meetings were successful and best of luck to you in the future!

Regards,
Jason Peoples
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
28 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 bubbles Reviewed 10 September 2012

We stayed at the doubletree to catch an early flight the next day - and because the price is very affordable. It's an okay hotel, the front desk help is awesome, but the hotel rooms are SUPER small (smaller than i'm used to at a double tree). If you have a room by the steps - it gets noisy. The pool also leaves something to desire. It does the job if you just need to stay there for a night.
There is a nice free shuttle to a local shopping area as well.

  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jennmw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Las Vegas, Nevada
1 review
5 of 5 bubbles Reviewed 30 August 2012

Let me just start off and say that the front desk staff are AMAZING! Very welcoming and warm! Jessica & CJ, were the best! They greeted me so professional, and we even had a few laughs! The room was amazing, one of the most cozy beds i have ever slept in! The food in the restaurant was just splendid! I would so recommend this hotel to friends and family!! I had a great time!!

  • Stayed August 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ty411
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthews, North Carolina
Level Contributor
86 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 bubbles Reviewed 16 August 2012 via mobile

Even with its proximity to I-95, you do not even hear the cars.......because the a/c units in the room drown out any other noise. I tried two different rooms and they both sounded like the a/c unit had marbles rolling around the inside. Nice size room for the price, but this is not the place to stay if you are a light sleeper

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JPC3481
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
00jayp00, General Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review, 20 August 2012
We’re very sorry we didn’t provide you with the high quality of amenities and service you deserved during your recent stay at our hotel. We apologize for the malfunctioning air conditioning units and assure you we are in the process of correcting this issue. We have already completed 40% of our rooms with new units and the remaining rooms will be finished over the next few weeks. Please accept our most sincere apologies and we hope you’ll consider giving us a second chance if you return to the area.
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Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 bubbles Reviewed 10 July 2012 via mobile

I checked in and couldn't stay here it was so bad. There were stains in the carpet, the furniture looked like it came from the salvation army, the couch had a rip in it. I can't believe this hotel is affiliated with Doubletree because I've neer seen a hotel in such

  • Stayed July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jhr4tx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
00jayp00, General Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review, 17 July 2012
Dear Jhr4tx,

Thank you once again for you feedback and please accept our most sincere apologies for the error. Upon further investigation after you left, we found that this room should have been out of order for repairs and due to a miscommunication by our staff, was released for sale. I assure you this issue has been resolved and will not happen again in the future. Thank you again for your understanding and I am glad to see you were not charged for the short time spent in the room.

Regards,

Jason Peoples
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Beijing, China
Level Contributor
91 reviews
91 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 bubbles Reviewed 23 June 2012

We were driving a long way to PBI to take the flight the next morning, so we chose this Doubletree for one night. The staff at the front desk was very warm and friendly. In the morning when I said the cookies were wonderfully cooked she gave me a bag for out breakfast, which I guess had 10 cookies in it. There was a shuttle to take you to/from the airport as well as a mall nearby, which has great restaurants for dinner and some nice shops. The rooms were really not so great though. The air conditioning was noisy that might influence sleep quality. But generally, the hotel was nice.

  • Stayed December 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank exzx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about DoubleTree by Hilton Hotel West Palm Beach Airport

Property: DoubleTree by Hilton Hotel West Palm Beach Airport
Address: 1808 S. Australian Avenue, West Palm Beach, FL 33409
Phone Number:
Region: United States > Florida > West Palm Beach
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Family Hotel in West Palm Beach
#9 Romantic Hotel in West Palm Beach
#12 Business Hotel in West Palm Beach
Price Range (Based on Average Rates): ££
Hotel Class:3 star — DoubleTree by Hilton Hotel West Palm Beach Airport 3*
Number of rooms: 175
Official Description (provided by the hotel):
The Doubletree Hotel West Palm Beach - Airport, centrally located just off of I-95 and Okeechobee Blvd. In West Palm Beach, is less than a mile from Palm Beach International Airport (PBI) and fabulous City Place, one of south Florida's most popular downtown destinations. For our guests' convenience, our full-service West Palm Beach, Florida hotel offers shuttle service to and from the Airport, as well as the many dining and entertainment venues of City Place.The Doubletree West Palm Beach, FL hotel offers understated elegance and tastefully-appointed guest rooms and suites that boast a long list of guest amenities, generous work surfaces, luxurious Sweet Dreams Beds, and complimentary wireless high-speed internet access. Order freshly prepared meals in-room or enjoy casual dining at Gecko's Restaurant, serving breakfast, lunch and dinner daily. Don't miss happy hour at Gecko's Lounge, or stop by for a nightcap after catching a movie or concert. Our airport hotel in West Palm Beach offers amenities like a heated outdoor pool in a lush, private courtyard and a well-equipped Fitness Center. Jogging paths, lakes and parks are all nearby.For the business traveler, our hotel in West Palm Beach, Florida provides a perfect Palm Beach County location surrounded by corporate campuses and Fortune 500 companies as well as easy access to Tri-Rail and all major arteries connecting south Florida metro areas. Stay connected with complimentary HSIA availability throughout the hotel and productive with our Business Center services. For groups, seminars, business or social functions, the Doubletree West Palm Beach Airport Hotel has modern ballroom and boardroom space that is perfect for your small meeting requirements. Valid photo ID and credit card required at check in. ... more   less 
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Also Known As:
Doubletree West Palm Beach
West Palm Beach Doubletree
DoubleTree By Hilton Hotel West Palm Beach Airport Florida

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