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“Double Tree Staff”

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DoubleTree by Hilton Hotel West Palm Beach Airport
Ranked #9 of 34 Hotels in West Palm Beach
Certificate of Excellence
1 review
“Double Tree Staff”
Reviewed 22 April 2014

I frequently stay around the West Palm Beach area and have found that the staff members (Jessica and Evelyn) at the Double Tree excel in and provide the best overall experience and knowledge. They communicate and understand the needs of their customers, and their personalities are warm and fun. They have always added and made my experience better.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Ronnie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason P, General Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review, 29 April 2014
Dear Ronnie H,

Thank you for the kind words and the wonderful review! Jessica and Evelyn are both thrilled to see their names mentioned in a 5 star review, you have made their day! Thank you again and we look forward to your return!

Regards,
Jason Peoples
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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947 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (96)
Date | Rating
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English first
2 reviews
Reviewed 13 April 2014

I enjoyed the stay. The entire Hotel Staff that I encountered were pleasant and seemed genuine that they were happy to work here. I recommend this Double Tree.

The only reason I do not give this Hotel an "Excellent" rating was that they do not have a Hot Tub which I was expecting. Always be aware that the principal view from the east side of the building will be of I-95. Downtown West Palm Beach beyond that.

  • Stayed April 2014, travelled with family
    • Value
    • Location
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Helpful?
Thank John D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason P, General Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review, 17 April 2014
Dear John D,

We greatly appreciate the feedback and the recommendation! I am so glad you enjoyed your stay with us and thanks again for the positive review!

Regards,
Jason Peoples
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta, Georgia
1 review
Reviewed 10 April 2014 via mobile

My stay was very pleasant' from moment Earl checked me in to time Peter checked me out. Room was clean. Restaurant was somewhat dark but food was great. Chef was greeting guests which i found to be refreshing. I would recommend the Doubletree to anyone staying in thePalm Beach area.

Stayed April 2014, travelled with family
Helpful?
Thank Dave P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason P, General Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review, 11 April 2014
Dear Dave P,

Thank you for the recommendation and the wonderful 5 star review! I am glad that you were able to meet so many of our team members and enjoyed the service. Thanks again and come back soon!

Regards,
Jason Peoples
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
miami, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 April 2014

excellent service, cleanliness, customer expectations fully met. Frinedly and attentive staff, attention to customer needs even when they are not within the normal parameters. Very nice upgrade to a one bedroom apartment, not requested but extremely welcome

  • Stayed April 2014, travelled on business
    • Value
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    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Roberto T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason P, General Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review, 11 April 2014
Dear Roberto T,

I am happy to hear you enjoyed your upgrade and the rest of your stay! This kind words are very much appreciated by all of us at the DoubleTree by Hilton West Palm Beach! A sincere Thank You!

Regards,
Jason Peoples
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New Port Richey, Florida
1 review
Reviewed 9 April 2014

Earl at the front desk was great and so is the hotel! The location is great and they have a few shuttle to City Place. All the staff is friendly and makes you feel welcomed. Hotel is very clean and breakfast is great!

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank packersfan023
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason P, General Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review, 11 April 2014
Dear packersfan023,

Thank you for posting this wonderful 5 star review! I am so glad you enjoyed Earl’s service and the rest of your stay! We look forward to hosting you again in the future!

Regards,
Jason Peoples
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Huntington Beach, California
Level Contributor
222 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 8 April 2014

I was NOTHING LESS than TOTALLY impressed here!
I was amazed at how great this place is!
From the room, to the quality of everything in it... to the incredible people there!
I was treated so great from the moment I walked in!
It is rare to get places like this!!!
And this hotel is the place you want to stay when you are in this town!
Don't even hesitate to stay here!!!

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hbsurfer1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason P, General Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review, 11 April 2014
Dear hbsurfer1,

Thank you for the AMAZING 5 star review! This is one of the nicest reviews I have seen and I can’t begin to tell you how much we appreciate it! Come back anytime!

Regards,
Jason Peoples
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bethlehem, Pennsylvania
1 review
Reviewed 7 April 2014

As an airline pilot, I stay at a lot of hotels. The Doubletree West Palm Beach Airport is one of my favorites. The staff is always extremely courteous and helpful, especially Evelyn at the front desk!

Room Tip: The breakfast buffet is excellent and runs all the way till 11am..
See more room tips
  • Stayed March 2014, travelled on business
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Ken M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason P, General Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review, 8 April 2014
Dear Ken M,

This review means a lot to us all. We know how often you travel and it is our goal to make our crew members feel like they are at home when staying with us. Thanks for the 5 star review!

Regards,
Jason Peoples
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about DoubleTree by Hilton Hotel West Palm Beach Airport

Property: DoubleTree by Hilton Hotel West Palm Beach Airport
Address: 1808 S Australian Ave, West Palm Beach, FL 33409-6487
Phone Number:
Region: United States > Florida > West Palm Beach
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Best Value Hotel in West Palm Beach
#7 Family Hotel in West Palm Beach
#9 Romantic Hotel in West Palm Beach
#12 Business Hotel in West Palm Beach
Price Range (Based on Average Rates): £
Hotel Class:3 star — DoubleTree by Hilton Hotel West Palm Beach Airport 3*
Number of rooms: 175
Official Description (provided by the hotel):
The Doubletree Hotel West Palm Beach - Airport, centrally located just off of I-95 and Okeechobee Blvd. In West Palm Beach, is less than a mile from Palm Beach International Airport (PBI) and fabulous City Place, one of south Florida's most popular downtown destinations. For our guests' convenience, our full-service West Palm Beach, Florida hotel offers shuttle service to and from the Airport, as well as the many dining and entertainment venues of City Place.The Doubletree West Palm Beach, FL hotel offers understated elegance and tastefully-appointed guest rooms and suites that boast a long list of guest amenities, generous work surfaces, luxurious Sweet Dreams Beds, and complimentary wireless high-speed internet access. Order freshly prepared meals in-room or enjoy casual dining at Gecko's Restaurant, serving breakfast, lunch and dinner daily. Don't miss happy hour at Gecko's Lounge, or stop by for a nightcap after catching a movie or concert. Our airport hotel in West Palm Beach offers amenities like a heated outdoor pool in a lush, private courtyard and a well-equipped Fitness Center. Jogging paths, lakes and parks are all nearby.For the business traveler, our hotel in West Palm Beach, Florida provides a perfect Palm Beach County location surrounded by corporate campuses and Fortune 500 companies as well as easy access to Tri-Rail and all major arteries connecting south Florida metro areas. Stay connected with complimentary HSIA availability throughout the hotel and productive with our Business Center services. For groups, seminars, business or social functions, the Doubletree West Palm Beach Airport Hotel has modern ballroom and boardroom space that is perfect for your small meeting requirements. Valid photo ID and credit card required at check in. ... more   less 
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Also Known As:
Doubletree West Palm Beach
West Palm Beach Doubletree
DoubleTree By Hilton Hotel West Palm Beach Airport Florida

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