The check in was good and the gentlemen were very friendly. After check in my children wanted to go in the pool. Come to find out there was a big group from the North traveling together who pretty much took over the pool area with there drinking, etc I did not appreciate them telling me that my kid could not join me in the hot tub when both my husband and I were present. The sign stated no children under 12 in the hot tub unless with adult supervision. I was angry because we did nothing wrong while at the same time these people had glass alcohol bottles around the pool which were not allowed. They were the ones who were breaking the rules. I reported them to the management because at the rate I was paying for our room it was ridiculous that they got away with taking over the pool area! The bed I had was the worst bed out of 4 hotels that we stayed at during this vacation. It was worn out even though they said it was only 3 months old. It had absolutely no support and you could just roll out of it if you weren't careful. I would not stay here again due the beds being so uncomfortable. They did end up giving me a discount because the rate was extreme anyway being that it was Spring break so I did appreciate that. Breakfast was good.
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotels.com, Marriott, Odigeo and Travel Republic (UK) so you can book your Residence Inn West Palm Beach reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Residence Inn West Palm Beach Hotel West Palm Beach
- West Palm Beach Residence Inn
- Residence Inn West Palm Beach Florida