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“Excellent Value” 5 of 5 bubbles
Review of Comfort Suites Weston - Sawgrass Mills South

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Comfort Suites Weston - Sawgrass Mills South
Ranked #1 of 7 Hotels in Weston
Certificate of Excellence
osprey
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Excellent Value”
5 of 5 bubbles Reviewed 24 November 2013

Don't think twice about staying here! Everything thing was excellent! We picked Hotel because it was pet friendly and proximity to Hospital. We stayed here again and return stay was even better. Highly recommend Comfort Suites in Weston

Room Tip: We travel with our Pet. He was made to feel welcome. Very Quiet in a secure environment... this was...
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  • Stayed November 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank osprey650
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
weston954, General Manager at Comfort Suites Weston - Sawgrass Mills South, responded to this review, 17 December 2013
Osprey650,
Thanks for your "excellent" review, thank you for sharing your experience online. We appreciate your business and look forward to seeing you on your nexttrip in the area.
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252 reviews from our community

Traveller rating
    147
    75
    16
    12
    2
See reviews for
105
58
13
40
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (46)
Date | Rating
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  • French first
  • German first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Lake Worth
Level Contributor
62 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed 13 November 2013

Needed an overnight stay for my wife while I had surgery at the Cleveland Clinic. Perfect choice. Clean, safe and friendly. Only an easy 1 1/2 mile away from hospital. Good value for the money. If ever one is needed (hopefully not) would use this location without hesitation.

  • Stayed October 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank jslesq2001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
weston954, General Manager at Comfort Suites Weston - Sawgrass Mills South, responded to this review, 17 December 2013
jslesq2001,
Thank you for taking the time and review us, we appreciate your comments. We hope that your next trip may bring you back not only for a follow up appointment for your wife’s surgery but also for the fun that the area has to offer. Thanks again, we value your business.
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Geneva, Switzerland
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 12 November 2013

Nothing particularly fancy but a solid hotel. Rooms are very good sized with a good distribution of space between living room and bed area. Not only is there a fridge and a microwave, but there are also plates and silverware. The breakfast buffet is well-stocked and there are a couple of good restaurants in the same strip mall (one mexican, one colombian) for lunch/dinner.

Daniella and Christine on the front desk were particularly helpful but everyone at the hotel goes out of their way.

Overall, its just a very solid hotel--you get a good night's sleep, good breakfast and great service. Just great execution on the basics of hospitality industry.

  • Stayed November 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank akb2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
weston954, General Manager at Comfort Suites Weston - Sawgrass Mills South, responded to this review, 27 November 2013
akb2010,
Thank you so much for your positive comments and especially for mentioning two of our front desk associates by name. They are both great assets in our organization, they are also wonderful team players and it is thanks to that team effort that makes a hotel work as it is meant to be. We appreciate your business and thanks again for sharing your experience.
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Venice Florida
Level Contributor
70 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed 12 October 2013

While dealing with a family situation at the Cleveland Clinic in Weston, FL, we grabbed the first hotel available. We found this hotel to be considerably above average. They offered a special price by mentioning we were at the Clinic. They were very friendly, had our room ready as requested, and the check-in process was quick. The breakfast is average, for a hotel chain, however the big difference is the breakfast area was very clean and staff was very attentive to the food presentation.
At checkout we were invited back and wanted to know if there was anything they could do that would have made our stay better. Thanks for a very nice two day stay. We are going back next week and would not consider any other hotel in the area.

  • Stayed September 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Denny K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
weston954, General Manager at Comfort Suites Weston - Sawgrass Mills South, responded to this review, 4 November 2013
Dennykal,
On the behalf of the whole staff I would like to thank you for your review and your "simply nice"
review. Your feedback is very important to us as our goal is to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
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Tampa, Florida
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 18 August 2013

I travel regularly for business and this time I also had my family with me. We had a nice size room with a fridge and a microwave, a large flat screen TV with lots of good channels and free show time. The Staff was friendly and courteous; we lost our tooth paste at a previous hotel and here they brought up some to our room in no time when asked for it. Great breakfast buffet, with eggs, sausage and the kids loved to make their own waffles, we also found sugar free syrup for me. I have previously stayed at other hotels in the are but on my next trip coming up in a few weeks I will come back to this one. I recommend this place any day over the others in Weston.

Room Tip: Free and safe parking
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  • Stayed February 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank axiom55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
weston954, General Manager at Comfort Suites Weston - Sawgrass Mills South, responded to this review, 11 September 2013
Axiom55
Thank you for your review, we value your positive feed back a lot. We are delighted that you enjoyed the sugar free syrup that is the latest addition to our hot breakfast buffet.
We take pride in our property and are pleased to hear that you found our hotel clean and that your suite with its amenities exceeded your expectations. We look forward to seeing you on your next trip in the area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Boynton Beach, Florida
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 14 August 2013

Although we do not live far away, we recently had to travel to Weston to visit the Cleveland Clinic, and instead of driving back and forth we just stayed at the Comfort Suites since it was nearby the Clinic.

The overall condition of the hotel is great and the room was very clean! The breakfast buffet in the morning was a great surprise, as we figured it would just be bagels and muffins, instead we had scrambled eggs and sausage and a whole variety of good food spread out for my family to fill up on! Last but not least, the staff was so very helpful and made us feel so welcomed to be there, it was almost as if we were at home! Every single staff member that we encountered, whether at checkin or checkout, breakfast, or just in the hallways, they ALL stopped to acknowledge us and at the very least say hello!

What a pleasant stay! We will definitely stay here a again and highly recommend it to anyone visiting the area!

  • Stayed August 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank McTeer0630
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
weston954, General Manager at Comfort Suites Weston - Sawgrass Mills South, responded to this review, 11 September 2013
McTeer0630,
Thank you so much for taking the time and share your great experience from your recent with us. It is the positive feed back, like yours that makes our job worthwhile. We value your business and hope to see you again in the future, whenever you are in the Weston area.
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Charleston, South Carolina
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 13 August 2013

We have family in Weston but still want a hotel for our family so we have stayed twice. We appreciate the breakfast, even being simple it just holds the kids over in the am, but that's about all I can think of to recommend this place. The rooms are in need of repair and the bathroom was dirty both times. The last time we stayed there, our daughter was accidentally burned by the hot coffee station in the lobby and it was clearly apparent to the evening front desk staff who did not even budge in her chair. Noticed the staff was not overly concerned or helpful with other customers either at different points of our stay. Poor experiences both times. Next time we will be staying at the new Courtyard Marriott around the corner from this place.

  • Stayed June 2013, travelled with family
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank WhatWeThought2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
weston954, General Manager at Comfort Suites Weston - Sawgrass Mills South, responded to this review, 16 August 2013
WhatWeThought2
Thank you for candid review. Please accept my apologies for having a poor stay on your first visit and huge thank you for still giving us a second chance and returning. I am so sorry that we failed to meet your expectations even the second time. I am quite surprised about your negative comment regarding our staff as we receive a lot of compliments about the compassion and service that our crew provides to guests.
A little over a year ago, we remodeled the lobby and replaced the coffee station with four pump thermoses providing 3 different flavored coffees and hot water which I am sure you noticed. We have also remodeled all of our suites and we are continuously making more improvements, even in the next few months. Our commitment to your satisfaction is that if you are not satisfied with our accommodation or service, we ask that you let the front desk know without delay so we can make it right. I regret that we did not get the opportunity to do so while you were staying with us. I would love to further discuss your experience with you, please contact me directly at your earliest convenience.
We appreciate your business and hope that you will give us another generous chance in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Comfort Suites Weston - Sawgrass Mills South

Property: Comfort Suites Weston - Sawgrass Mills South
Address: 2201 North Commerce Parkway, Weston, FL 33326
Phone Number:
Region: United States > Florida > Broward County > Weston
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 7 Hotels in Weston
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Comfort Suites Weston - Sawgrass Mills South 2.5*
Number of rooms: 128
Reservation Options:
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Also Known As:
Hawthorn Suites Weston/Fort Lauderdale Hotel Weston
Weston Hawthorn Suites
Comfort Suites Weston - Sawgrass Mills South Florida

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