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“Exceptional Service, Great Location”

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Hampton Inn Winter Haven
Ranked #2 of 16 Hotels in Winter Haven
Certificate of Excellence
Palm Beach Gardens, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Exceptional Service, Great Location”
Reviewed 24 February 2014

Based on other reviews, we selected this hotel for our stay in Winter Haven. We arrived before lunch to see if we could check-in by 1:00pm since we needed to change clothes. We were in town for a funeral and the wake was that day at 2pm. Jenetta not only found a room that had just been cleaned, but offered us a tremendous discount because she overheard us talking about being there for a funeral. It was exceptionally accommodating. The hotel is surrounded by restaurants, Red Lobster and Outback are just two of them. Breakfast was delightful and if you have kids, the shuttle makes three trips in the morning to "LEGOLAND" and three return trips in the afternoon. It is very convenient, and we watched some very cute kids really enjoy their breakfast before boarding the shuttle. All in all, very nice!

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank ElaineR249
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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573 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (52)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Everglades City, Florida
Level Contributor
41 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 23 February 2014

Stayed on a trip to legoland. Jessica at the front desk was very polite and took care of all our needs. The hotel had fresh hot coffee out front at all times. The room was quite clean and all we could expect. will keep this hotel in mind next time we are in the area.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mitch H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Plainview, New York
Level Contributor
43 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 23 February 2014

Upon checking in we were provided with a room right next to the elevator which is the exact opposite of my Hilton profile. Additionally, the room had a very heavy fresh paint smell. Upon requesting a room change, we were advised that no other rooms were available except another across from the elevator....a no go for us. So we unpacked and stayed where we were only to then be told about 30 minutes later that another room was now available. Again, we declined to move since we had just unpacked everything. Staff was very nice throughout and understood our issues, just would have been nice to have been given a better alternative a bit quicker. Not changing rooms was not the best decision we made as the noise from the elevator machinery later that evening was incredibly loud and disturbing. Front desk the following morning was very apologetic and offered to move our room later that day if we packed everything for them. We declined since we were there only one more night and dint want to go through the hassle. Staff understood and offered to reduce our nightly rate for both nights which was a nice gesture. Hotel was very clean, breakfast was very good, outdoor pool was way too cold and the staff, as mentioned tried their hardest to accommodate us. Free shuttle to Lego Land was a great bonus and Wally the bus driver was great.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Steve R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Medina, United States
1 review
Reviewed 19 February 2014

Good rate which included a free hot breakfast, which was wonderful, room was nice, but take your own pillow:) and don't go for the pool (we were here in Feb...off season?) Perfect location for Legoland with a free shuttle to and from (saves on parking). Restaurants within walking distance. Very friendly and helpful staff...helped get us in room early, gave directions to movie theater, printed our boarding passes, etc.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Chad W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Florida
Level Contributor
73 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 18 February 2014

We spent two nights here for a BBQ competition in Winter Haven. For the price, we felt the room was very clean, the breakfast great, and loved the amenities that came with the room. I'm a bit shocked at the negative experiences by other travelers. We brought our coffee and breakfast with us so we would not be late to the competition. Loved all the extras they have for the coffee bar (flavored creamers, assorted tea bags, cups with secure handles, etc.). Fresh fruit, cold and hot cereals, bagels/muffins, and a hot selection of eggs, potatoes, and sausage. 'm sure I forgot to add other things that were offered. We got two conditioners instead of a shampoo and when I asked, the housekeeper was overly accommodating by seeing that my room had a few extras when we returned later. Customer service at it's best.

  • Stayed January 2014, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
1 Thank Teacher_0n_Vacati0n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Virginia
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 18 February 2014

Hotel was very clean with a friendly and helpful staff. We wished to extend our stay and the staff was extremely helpful in a very busy time. They made an extra effort to see that we were able to stay in our current room and not have to move. The pool was great.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank Fran G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Florida
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 February 2014

The hotel was filled with little/junior league baseball youths and accompanying parents, so the efficient young lady at the desk explained that she made other floor arrangements differing from my Hilton member preferences so as not to be near all the youngsters. I really appreciated that decision. I had a very pleasant stay with a very comfortable bed, extremely clean bathroom, quiet hallways, and plenty of coffee. This Hampton Inn should be proud of and pleased with the proficiency and courtesy of their staff. Thank you,

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Hampton

Helpful?
1 Thank tangotoes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hampton Inn Winter Haven

Property: Hampton Inn Winter Haven
Address: 202 Cypress Gardens Blvd, Winter Haven, FL 33880-4330
Phone Number:
Region: United States > Florida > Central Florida > Winter Haven
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 16 Hotels in Winter Haven
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hampton Inn Winter Haven 2.5*
Number of rooms: 88
Reservation Options:
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Also Known As:
Hampton Inn Winter Haven Hotel Winter Haven
Winter Haven Hampton Inn
Hampton Inn Winter Haven Florida

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