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“excellent service needs more experience”
Review of The Alfond Inn

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The Alfond Inn
Ranked #1 of 2 Hotels in Winter Park
Certificate of Excellence
Miami
Level Contributor
233 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
“excellent service needs more experience”
Reviewed 15 May 2014

I came for a wedding and decided to stay there because less than 2 blocks from the party. Everyone told me that the hotel was the best around so I decided to try. Actually the Hotel is own by a school so during graduation time which was my case the price is $300 per night unless you book very long in advance, First the service in the reception and of the valet is very good. Almost no waiting for the cars which is usually very difficult to get. People are very friendly. The cleaning team is good but they should put automatically a shower cap in the bathroom and change the supplier of cotton buds (too small for make up). The turn down service was done two days out of three? and not the same service from day to t day? The room is well equipped and I like the flat screen but especially the plugs on the desk where you can have a lot of electronics connected as well as USB. The coffee machine is difficult to plug in but works good. The fridge is present but empty. Most important the safe fits any portable computer size. The gym is set to a minimum at present and the pool is outside. I do not remember if it was heated because when I decided to go the storm came too. The room is very spacious and the bedding is excellent. I would say this hotel is very good and I guess they need to learn a bit to make it perfect. If you get it for a maximum of $180 to $200 it is ok more than this is a little overpriced. I would definitely stay again there if I have the occasion within the price target I have. Remember the location is excellent you have plenty of activities within walking distance, restaurants , shops and bars. In conclusion, I was very happy with the parking and the reception team, the beauty of the hotel and the location, something was missing more in details I guess with time they will make it perfect.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank pdnirc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (171)
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English first
Miami, Florida
Level Contributor
68 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 13 May 2014

This hotel is really wonderful. Impressive from the time you pull into valet, and when you walk into the lobby. I think this would be a great place to host any occasion or event. The room was good sized and had a nice balcony, nice closet, and comfy bed. My only comment about the room was that the bathroom did not have a double sink (which I generally prefer). But everything else was great, the toiletries were nice, the pool and the exercise room were clean and nicely outfitted. My husband had a few drinks at the bar and thought it was also great.

The bellman and door staff were outstanding: friendly helpful and not pushy for a tip (of which we gave them a really good one when we left), by the way, they pool their tips.

My only issue was trying to get a late check-out. I tried the night before and was told to call at 7 AM. I think everyone else was told to call at 7AM also, because when I called I was told there were none left. Even after explaining our situation, I was not offered any help by the girl at the front desk, no offer of storing luggage or suggesting a place to freshen up before our lunch reservation. We ended up paying for a half day because we really needed the room until 2:30

Even given that, I would recommend the Alfond Inn and will stay here again whenever visiting the lovely town of Winter Park..

Room Tip: Our room was on the 3rd floor, pretty close to the elevator. Still it was quiet. If you want to spen...
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  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank LMEZEN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
46 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 8 May 2014

Tranquility and retreat in the middle of Winter Park. The neighborhood around the hotel is comforting and relaxing, and with many interesting restaurants. Hotel staff is very friendly and helpful. Room setting is outstanding. Food is great. Very comfortable and relaxing stay.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DragonChaser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Naples, Florida
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 6 May 2014

What a beautiful property. Lovely, clean, generous sized rooms, nice pool, friendly and accommodating staff.Amenities in the room are great. Coffee, fridge, etc. Highly recommend it! Nice bar. Fitness area is small.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sandy7117
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Naples
Level Contributor
234 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 139 helpful votes
Reviewed 3 May 2014

We stay in hotels all around the word as you can see by the number of cities I've visited and so my experience is quite broad and my basis for comparison is considerable. One thing I have learned is that where there is a hotel whose foundation is a hospitality program at a local college the experience is often unmatched. Alfond Inn confirms this theory.

The hotel is gorgeous and quite new. The accommodations as stated by another traveler are world class. Rooms are not huge but are perfectly adequate and the bedding and other linens are outstanding. Staff is both courteous and friendly. The location of the Alfond is wonderful making it quite easy to walk to Park Street to enjoy the best of Winter Park.

There is little more that I can say without gushing. We did not have time to eat in the restaurant but plan to do so on our next visit as this was the first of many.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank rca2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frankfurt, Germany
Level Contributor
159 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 2 May 2014

While the property itself, and the available services and amenities are everything you would expect from a hotel in this range, some of the staff seemed a tad inexperienced, bordering on unprofessional.

When we arrived, the valet staff was a little too all over us, but then there was nobody to open the front door for us when we proceeded to the front desk. Check-in was flawless, then we get to the room to find the maid sitting in it, watching TV. When standing in the courtyard, several employees could not agree on where smoking was or wasn't allowed...

The room was clean and spacious, the beds were very comfortable. However, the picture quality on the TV left a lot to be desired, and the bathroom was missing sufficient towel racks.

The artwork decorating the place was a refreshing change from the usually very generic and interchangeable decorations you find in hotels.

The best part about the hotel is the proximity to Park Avenue, a street in Winter Park full of excellent shops, bars, and restaurants.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Oceans242
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carmel, California
Level Contributor
72 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 23 April 2014

Finally world class accommodations has arrived in WInter Park. None of the tacky glitz ,just a great place to stay, dine or enjoy a drink a the beautiful bar.

We live in Winter Park and arranged a night for our son and wife ,as a respite ,while we took care of the grandchildren.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sammark60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Alfond Inn

Property: The Alfond Inn
Address: 300 E New England Ave, Winter Park, FL 32789-4426
Region: United States > Florida > Central Florida > Winter Park
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Winter Park
Price Range (Based on Average Rates): £££
Hotel Class:4 star — The Alfond Inn 4*
Number of rooms: 112
Official Description (provided by the hotel):
The Alfond Inn, voted the #1 hotel in Florida in the Conde Nast Traveler 2016 Reader's Choice Awards is a stylish boutique hotel in Winter Park. A Preferred Boutique HOtel that has a AAA Four Diamond Rating, The Alfond Inn features 112 guestrooms equipped with complimentary high speed wireless internet access, iPod docking stations and flat screen televisions, as well as oversized workstations. The Inn also offers 10,000 square feet of meeting space, roof top pool, fitness center and Hamilton's Kitchen, a full service restaurant with a Floridian-inspired menu. ... more   less 
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Also Known As:
The Alfond Inn Winter Park, Florida

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