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“Business trip”

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Holiday Inn Express Hotel & Suites Yulee
Ranked #2 of 6 Hotels in Yulee
Tallahassee, Florida
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Business trip”
Reviewed 4 June 2014

Same old Holiday Inn Express but that what I like when it business. Clean with usual breakfast.
Not much around the area but easy access to the I-95 without any traffic noise. There must have been 200 plus channels on the TV!
Book online, flawless as usual with HI.

Room Tip: Check for AC noise, the bedding at this place was great!
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  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank chrisSPSC97
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIE_Yulee, Front Office Manager at Holiday Inn Express Hotel & Suites Yulee, responded to this review, 6 June 2014
Dear Guest,
Thank you for taking the time to provide valuable feedback regarding your recent stay. We are happy to know that you enjoyed our accommodations during your business trip. We will be using your experience to continue providing exceptional stays to our future guests. Thank you once again for your loyalty to IHG hotels.

Sincerely,
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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162 reviews from our community

Traveller rating
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    28
    7
    14
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
Birmingham, Alabama
Level Contributor
80 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 1 June 2014 via mobile

My family of three stayed the night at this hotel en route to the Okefenokee Swamp from St Augustine, Fl. It was located very convenient off I95. We found it very appealing and clean with comfy, new beds and a welcoming lobby. We were greeted by the friendly hotel manager and promptly assigned a room on the lower level, per our request. Fresh cookies and lemon water were available in the lobby. The pool was clean and a guest laundry was a available. Breakfast buffet was delicious, consisting of eggs, sausage, cereals, fresh pancake machine, yogurts, cinnamon rolls, bagels, oatmeal, etc. Very nice overnite stay.

Stayed June 2014, travelled with friends
Helpful?
Thank elnbryant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIE_Yulee, Front Office Manager at Holiday Inn Express Hotel & Suites Yulee, responded to this review, 2 June 2014
We want to thank you for sharing you experience with us regarding your recent stay. We have shared your encouraging review with our Staff and look forward to exceeding our guests expectations in the future.

Sincerely,
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Yulee, Florida
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 May 2014

Our family decided to take a trip to the Amelia Island, Florida area. We have used the Holiday Inns on most of our family vacations.

We had made reservations at the Holiday Inn Express in Yulee, Florida. We had decided to change our plans. My cousin and her family had also booked a room at the same hotel. She had booked on line and had prepaid for her room. When she called to cancel she was told she would lose her deposit( which was her payment for the whole stay). However, they said if she called the hotel and talked to the manager he would be able to cancel the reservations. She called the hotel for several days and asked to speak to the manager. He never returned her call.

So we stayed at the hotel so that she and her family would not lose her prepayment.

The hotel staff was great and the rooms were very clean as usual. So we have no complaint with them.

We have always trusted the Holiday Inn and their proprietors to do the best thing for their good customers. This has changed my mind.

Room Tip: Do not book on line. And do not leave a message for the manager at the Yulee, Florida in hopes that...
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  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sylvia G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIE_Yulee, Front Office Manager at Holiday Inn Express Hotel & Suites Yulee, responded to this review, 2 June 2014
Dear Guest,
We want to apologize for not being able to meet your request concerning the cancellation and the miscommunication. We have taken up matters with our Front Desk Staff to ensure accurate communication regarding these kinds of reservations. Advance purchase reservations allow guests to receive great discounts but are subject to the terms and conditions of the hotel chains, one of which prevents us from cancelling or modifing reservations, as you may we aware of.Thank you for your loyalty to IHG and for providing valuable feedback.

Kind Regards,
Front Office Manager.
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Naples, Florida
Level Contributor
73 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 11 May 2014

We chose HIE initially for its no pets policy, very important to us. We now have come to enjoy them very much. This one was clean, looked fairly new with no stains or signs of disrepair. The room was large, included a seating area. The bathroom was very nice, with bath and body works products. Service was friendly. We'll keep this one in mind for future trips north.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank nancy34110
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIE_Yulee, Front Office Manager at Holiday Inn Express Hotel & Suites Yulee, responded to this review, 13 May 2014
Dear Guest,
We appreciate the compliment.Our Staff works hard to exceed our guests' expectations.It is so encouraging to hear such positive feedback.We look forward to accommodating your next stay and wish you a safe travel to your destination.

Sincerely,
Adolf Burleson
Front Office Manager
Holiday Inn Express North fernandina
904-849-0200
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Richmond, Virginia
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 12 April 2014

Our family (with very you g children) reserved a king bed with a queen sleeper sofa via Holiday Inn Express at 8 PM yesterday. Traveling from VA on way to Florida.
When we arrived at mid-night, exhausted, we were told by Glenn, desk manager, that the hotel had made a mistake due to a computer glitch-which had occurred muitiple times this week (overbooking the hotel) and that our room had been given away. While, according to him, there were other rooms of that size, they were already under reservation.? We were offered a king with a twin roll-away or our $ back. All hotels with miles were booked.
When we entered the room (235) there was an overwhelming smell of cigarette smoke. Glenn came to our room and agreed that it smelled of something but not of smoke and would only agree to refund out money b/c during this 20 minute fiasco all of the other rooms were taken. He suggested we turn the air up to clear the room or leave. With no alternative at 12:30 AM we stayed. I would not recommend this hotel, particularly if you intend a late check-in and NOT room 235.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Shamrok_gal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIE_Yulee, Front Office Manager at Holiday Inn Express Hotel & Suites Yulee, responded to this review, 24 April 2014
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Sincerely,

Adolf Burleson
Front Office Manager
Holiday Inn Express
Yulee Florida
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tampa, Florida
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 10 April 2014

Hotel was nice, clean and bright and recently renovated. Beds were very comfortable and we both slept well. Lots of channels to watch on tv. Easy to find hotel. Only problem was only fast food nearby. On recommendation of nice young man at desk( sorry I didn't remember his name), he gave us name of local Italian place that delivers. We were not than hungry but we had tasty meal in our room and didn't have to leave hotel. Hotel elevator in back of hotel. If you park in back easier access.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank acrcfla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIE_Yulee, Front Office Manager at Holiday Inn Express Hotel & Suites Yulee, responded to this review, 24 April 2014
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to continue creating an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,

Adolf Burleson
Front Office Manager
Holiday Inn Express
Yulee Florida
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Valley Forge, Pennsylvania
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 10 March 2014

Have stayed in HI Express hotels around country. Have stayed at this one several times. Always clean, helpful staff. Good locale when traveling down to Florida for a stop over. This trip,a death in the family caused us to change plans and return back north. Impending bad weather prompted us to extend our stay one night before we headed back north. They extended the stay , did not jack up the room rate even though it was big event weekend on Amelia Island. As fate would have it a contract deal came through and with their business center and fax service I was able to take care of it before we left for home. This is a good hotel with a nice staff. Breakfast room is spacious and lots of restaurants within 15 minute drive.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank jmckit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIE_Yulee, Front Office Manager at Holiday Inn Express Hotel & Suites Yulee, responded to this review, 24 April 2014
We would like to thank you for taking the time to complete our online survey. We offer our condolences on your loss as well.
Thank you so much for your business and we look forward to seeing you in the future.

Kind Regards,

Adolf Burleson
Front Office Manager
Holiday Inn Express
Yulee Florida
904-849-0200
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Hotel & Suites Yulee

Property: Holiday Inn Express Hotel & Suites Yulee
Address: 76071 Sidney Pl, Yulee, FL 32097-1671
Phone Number:
Region: United States > Florida > Yulee
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 6 Hotels in Yulee
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Yulee 2.5*
Number of rooms: 73
Official Description (provided by the hotel):
Guests planning a vacation in Amelia Island, Fernandina Beach, Kingsland (GA), or Jacksonville know that this hotel is the choice to make. This new Holiday Inn Express Hotel & Suites is conveniently located off I-95, just 10 miles north of Jacksonville and 10 miles south of Kingsland, GA. This hotel is within 10 miles to many area attractions including Fernandina Beach, Amelia Island, North Hampton Golf Course, Jacksonville International Airport (JAX) , Kings Bay Navel Submarine Base, Kingsland, GA. Upscale Amelia Island and Fernandina Beach offer unique boutiques with quaint restaurants and winding streets. The hotel is also close to a variety of restaurants, several golf courses, kayaking, and bicycle and boat rentals. Our new hotel features deluxe amenities like free complimentary high-speed Internet, free hot breakfast buffet, fitness center, business center, and 32 LCD TVs in the guest rooms. However, the best way to relax at our hotel is the large outdoor pool. We think you'll agree that our rooms offer more deluxe amenities for a better value. Remember Stay Smart stay at the Holiday Inn Express & Suites Jacksonville North - Fernandina. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Yulee
Holiday Inn Yulee
Yulee Holiday Inn
Holiday Inn Express Hotel & Suites Yulee Florida

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