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HARRIS Resort Batam Waterfront
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Reviews (1,785)
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1,106 - 1,111 of 1,785 reviews
Reviewed 7 December 2013

My partner and I were at Harris for a 2D1N getaway we brought from Groupon and we were impressed by the warm welcome and friendly staff. Upon reaching the ferry terminal we were already greeted by a shuttle driver. The ride only took 5 min before we reached the Resort. After a quick check-in, we were given the new wing rooms. The view of the sea from the back of the resort was beautiful but when it's dark it tends to be a bit creepy.

We were given a free lunch/dinner from our Groupon package so we headed to the resto and we discovered a buffet, which we needed to top up about another Rp 10,000 per head. It was amazing, the food was excellent and the live band was entertaining.

The only concern I had was that the shuttle services to Nagoya was very limited and that they should have more because my partner and I missed the shuttle service in the morning and we were only told about 10 mins before it left (We were both unprepared to say the least) I also found that over the weekends (especially Sun) the check-out line will be very very long so if you are rushing for the ferry that leaves right after noon, you should be prepared to miss it.

Overall, it was a short but sweet trip.

Room Tip: Ask for a pool view if you'd rather have a less creepy view.
  • Stayed: October 2013, travelled as a couple
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Thank AmeliaRamlee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
executive5, General Manager at HARRIS Resort Batam Waterfront, responded to this reviewResponded 15 December 2013

Dear Harris Fan AmeliaRamlee,

Sunny Greetings from the Resort of Smiles where all is Pleasure and Fun,

Thank you very much for taking the time to share your holiday experience with us and many other
travelers.

We are delighted to see that you enjoyed your stay with us and especially the friendliness of our staff and the quality of our Food and Beverage facilities.
We will certainly take into consideration your constructive feedback in what concerns our services and we will do our utmost to improve the services offered.

Once again we would like to thank you for choosing our Resort for your Holidays and Relaxation
and on behalf of all the Harris Players we are looking forward to welcoming you with us again.


HARRISly yours


Zois Sanidiotis
General Manager
HARRIS Resort Waterfront Batam

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 December 2013

Fresh like orange. That is my first impression when i saw Harris. Good, fresh, and nice.
Cant tell no more except keep your good job guys.
A litle problem when your staff cant understand what we want at that night.
Others are ok

  • Stayed: November 2013, travelled as a couple
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1  Thank Mathew_Luthem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
executive5, General Manager at HARRIS Resort Batam Waterfront, responded to this reviewResponded 6 December 2013

Dear Harris Fan Raja_Matpha,

Sunny Greetings from the Resort of Smiles where all is Pleasure and Fun,

Thank you very much for your comments shared on Tripadvisor and we are glad that you
had a great time during your stay with us.

We have certainly taken note of your constructive comments and we will of course try to improve our services given to you upon your return and to our future customers.

Thank you once again and on behalf of all the Harris Players

Zois Sanidiotis
General Manager
Harris Resort Waterfront Batam

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 December 2013

The Harris Resort Waterfront Batam is our favorite hotel resort in Batam. It is ideally located by the sea and a short ride from the Marina Waterfront Ferry Terminal. As soon as you get out of the terminal building there is a young man in orange uniform waiting to transport guests to the hotel resort. They provide free shuttle bus service between the hotel and the ferry terminal. Upon arrival at the hotel you feel the warm welcome. We were amused to see a group of hotel staff performing a dance number to greet the guests. There was a complimentary welcome drink and a hot towel handed over to arriving guests.

The rooms are well appointed and spacious enough, those facing the huge outdoor pool come with a terrace. The buffet breakfast spread has a wide selection of food: from appetizers to the main course, and desserts - you are spoilt for choice. I love the fresh fruits of the season.

The rooms and all the facilities are well maintained - the lobby the restaurant, pool grounds provide excellent photo opportunity. If you wish to shop for souvenirs, there is a gift shop located at the ground floor.

You can spend long hours swiiming in their lovely pool which caters to all age groups. There is also a shallow pool for children. Massage and Spa services are also available in their health club.

For the more adventurous guests, there are watersports actiivities available: parasailing, jet-ski, and banana boat ride.

This property offers a level of comfort and luxury at a ridiculously affordable price. If you book ahead, their online rates are unbeatable. We enjoyed our island getaway here and will keep on coming back. Highly recommended if you are looking for fun and a hassle-free holiday.

Room Tip: Choose the rooms facing the swimming pool, it provides an excellent view.
  • Stayed: February 2013, travelled with family
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2  Thank pinoytraveller2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
executive5, General Manager at HARRIS Resort Batam Waterfront, responded to this reviewResponded 6 December 2013

Dear Harris Fan Pinoytraveller2,

Sunny Greetings from the Resort of Smiles where all is Pleasure and Fun,

Thank you for taking the time to share your so positive and descriptive report on your holidays
with us. Comments coming from you especially since you have been with us before and with your so many traveling countries experience are real compliments to us.

We will certainly pass your comments to our team as well and as you well describe our property
has so many things to offer with lots of activities fun and hassle free holidays.

On behalf of all the Harris Players I would like to thank you once again and we do look forward to having you here with us.

HARRIsly yours
Zois Sanidiotis
General Manager
HARRIS Resort Waterfront Batam

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 December 2013

Wassup Harris Players!!
As a fellow hotelier in s'pore, i was impressed with the this hotel & service.Greeted by welcome dance & cool welcome drink by staff. & since we were on our honeymoon we were upgraded to the exec suite in the old wing..guess we were one of the lucky ones.. Wat a great room. Was checked in by 1300hrs indo time. All staff always had smiles in their face.. & rooming was done by the trip advisor famous Mr Ramli.. Lots of activies but didnt have time for alot.. Dino club staff was nice & patient with my little 15mth old gal.. Only downside was b'fast spead.. Wasnt tat great & nt alot of varities. Pool was huge but a little dirty. & GRO who helped us with the ferry back was a little rude. Corridor's gt a kind of musty smell. Overall well done guys & keep up the good work zois!! Hope to see you soon.

  • Stayed: November 2013, travelled as a couple
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Thank raven_rayyan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
executive5, General Manager at HARRIS Resort Batam Waterfront, responded to this reviewResponded 6 December 2013

Dear HARRIS Fun Raven_Rayyan,


Sunny Greetings from the Resort of Smiles where all is Pleasure and Fun,

Thank you very much for your nice comments and your feedback about your stay in our property.
We are glad to see that overall you had a great stay with us and comments coming from a fellow
hotelier are always valued as constructive and always in a positive way.

Thank you also for the comments on our services and facilities and we are of course working towards many improvements in the upcoming year.

On behalf of all the Harris Players I would like to thank you for choosing to stay with us and we are looking of course to seeing you again.

HARRISly yours,
Zois Sanidiotis
General Manager
HARRIS Resort Waterfront Batam

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 November 2013

Harris Resort Waterfront Batam

The rooms are big and nice with a marvellous sea view/swimming pool facing.
The staffs are courteous, nice and really like a big happy family.

Our family of 4 persons were touched by Ms. Yu Linda Masni of the reservation dept. She is so patience and did not show any disappointment even we changed our reservation dates twice. She even helped to arrange for the change of ferry schedule and personally meet us upon our arrival to see where we are comfortable etc.

Mr. Angga from the reception is very friendly and helpful too. The reservation is also very flexible and allows early check-in/late check-out.

We love the hotel and the staff very much and will sure to go back again!

Stay from 23rd to 24th Nov 2013
Alice Khit & Family

Room Tip: New Wings with sea facing
  • Stayed: November 2013, travelled with family
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Thank AliceKhit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
executive5, General Manager at HARRIS Resort Batam Waterfront, responded to this reviewResponded 6 December 2013

Dear HARRIS Fan Alice-Khit and Family,

Sunny Greetings from the Resort of Smiles where all is pleasure and Fun,

Thank you very much for taking the time to share your so positive comments about your stay with us and we are glad that your stay has been an enjoyable one and the best memories of it
comes from the service of our players.

We are going of course to share your feedback with all our players and we will make sure we maintain the same and even higher standards of service upon your return visit.

On Behalf of all the HARRIS players we would like to thank you for choosing to stay with us and
we are looking forward to seeing you again with all your family.


HARRISly yours
Zois Sanidiotis
General Manager
HARRIS Resort Waterfront Batam

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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