First of all I would like to say I never did stay at this property. I made the reservation back in September 2012 for a King room for myself and a colleague. I received an email from the manager (apparently she was trying to call me on my home phone but never left a message) that I needed to contact her immediately. The pipe broke in the room I was to stay in the next night and she offered to move me and as a "good faith gesture" my colleague to a Holiday Inn Express further away. Why my reservation was chosen among others to be cancelled I will never know. Although the manager did get us a decent rate at the Holiday Inn Express I thought I was getting the first night comped because of the inconvenience. She comped my colleague but not myself (yes, I should have gotten it in writing). Obviously this property has maintenance problems and no, I will never stay at another Country Inn and Suites as they are unreliable.
- Official Description (provided by the hotel):
- The Country Inn & Suites By Carlson features residential architecture and home-like interior design with highlights that include hardwood flooring, lobby fireplace and an in-house lending library. The Hotel is strategically located near restaurants, area attractions and business parks to provide convenience and accessibility for leisure or business travelers. There are two airports in the area Hartsfield Jackson Atlanta Intl and Gwinnett County Airport. The hotel offers many upgraded amenities such as complimentary breakfast, in-room hair dryer, coffee maker, iron and ironing board, and weekday morning newspaper. Country Inns & Suites By Carlson is known for its consistently high quality accommodations, friendly staff, and warm hospitality. ... more less
- Reservation Options:
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- Also Known As:
- Country Inn And Suites Braselton
- Country Inn & Suites Braselton Hotel Braselton