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Comfort Suites Brunswick
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Reviews (364)
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All reviewsjekyll islandfront desksleeper sofayogurtcoffee tablethe breakfast arearoom was cleanwould stay againfast fooda nice place to stayeasy accesswe've stayedchoice hotelsdesk staffsitting areafirst floorfree breakfast
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221 - 226 of 364 reviews
Reviewed 24 January 2014

After a horrible weekend of misfortunes, we found an excellent hotel with the most accommodating personnel. Our car was able to coast into this hotel and to our good fortune, the desk receptionist, Shelby Dheel. knew a mechanic that would come check out the car on a late Sunday afternoon. How great was that!!! Thank you Shelby Dheel. The room, service, personnel, breakfast and everything was truly perfect. Definitely made a bad situation into the best experience.

Room Tip: Breakfast was wonderful. Eggs, sausage links, fruit in addition to the routine waffles.
  • Stayed: January 2014, travelled with family
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Thank Pamela M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarkTga641, General Manager at Comfort Suites Brunswick, responded to this reviewResponded 5 March 2014

Thank you very much for your great response on the Comfort Suites Hotel. we strive to be the best and give our customers a great quality stay.
Again thank you and please stay with us when you travel this way again.
Mark Tomlinson
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 January 2014

This is an excellent hotel for the money. It is very convenient to Jekyll Island and downtown Brunswick.
We stayed in one of the accessible rooms since we were traveling with my mother-in-law. This room proved to be spacious and comfortable. It had plenty of room for 5 and was very large and well layed out (you could pull out the sofa bed and still have plenty of space in the room).
The staff was friendly and efficient. Breakfast was better than average. Fairly typical Comfort Suites though they had biscuits and gravy one morning and cheese omelets the other. They also used 2 different waffle makers for the 2 mornings (should have simply used both each morning). Only complaint is that the water in the indoor pool is too cool. Even my son wouldn't use it for too long.
Everything worked in the hotel and the room.
But this hotel is an excellent value for the money.

  • Stayed: December 2013, travelled with family
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Thank RamblinRed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarkTga641, General Manager at Comfort Suites Brunswick, responded to this reviewResponded 5 March 2014

Thank you for your response of the Comfort Suites, severing you was our pleasure, please stay with us again on your next trip south.
Again thank you.
Mark Tomlinson
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 December 2013

We spent two nights in a very nice 3rd story room. The hotel is very clean and fresh. The elevator is convenient. The rooms are spacious and up-to-date. The bed and bedding were comfortable.The air-conditioning is controlled by a wall thermostat. There was a desk and sofa in each room. The bathroom was spacious and the towels were thick. The housekeeper did a nice job and even left us a nice note of thanks for the tip we left. The desk clerks were both extremely friendly and helpful. The breakfast bar was well-stocked.

  • Stayed: December 2013, travelled as a couple
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1  Thank retiredandlovingit07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Regina D, General Manager at Comfort Suites Brunswick, responded to this reviewResponded 17 December 2013

Thank you very much for taking your time to answer this survey.
We appreciate your staying with us and look forward to seeing you again.
Again thank you very much.
General Manager
Mark Tomlinson, CHA.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 November 2013

This was our last night on the road as we travelled from Atlantic Canada to the Gulf Coast region of Florida and, by luck, it was the nicest hotel of the trip.

We asked for an "accessable" room and got the perfect arrangement. It was on the first floor, adjacent to the door to the parking spot. That made it almost a drive up room with the bonus of additional security.

The furnishings looked new; as if it was recently renovated. Everything was spotlessly clean and all the needs of a less than able traveller had been addressed. The high rise toilet, safety bars all around and roll in shower with textured floor made for a pleasant bathing experience.

The note on the bed that described the various pillow firmness was a first ever seen touch that was most appreciated.

Check in was quick and easy with pre-printed forms layed out at the desk. Check out was easier still with everything done through the night and the receipt slipped under our door.

Breakfast was great. Everything a person could ever want and an almost endless variety of choices with fresh fruit to munch on as we continued south.

Turning in the keys, I told the clerk that the place was so nice that we were reluctant to leave.

My wife and I have stayed in about a dozen hotels per year for the last 5 years and, of those 60 or so, this was the best of the lot.

Room Tip: You've got to stay here! It is the best on I-95.
  • Stayed: November 2013, travelled as a couple
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1  Thank XRCN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Regina D, Manager at Comfort Suites Brunswick, responded to this reviewResponded 8 November 2013

Thank you so much for your review . Im so happy you enjoyed your stay . We are looking forward to your next visit. Thank you once again.

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Reviewed 20 October 2013

I had to request a change my room 3 times (Beware of the chemical smell Room 112) I recently stayed at the Comfort Inn in Brunswick and I was happy with my stay overall once settled.. I stayed for 1 night to in one of the newly remodeled rooms and was very happy. The breakfast was good and the staff was great,he hotel is located right off if 95 and the area is not so good but the hotel is New beautiful Comfort Suites . The price was great and it was a great hotel. I stayed in room 202. The room was really nice and clean and the breakfast was great.

Room Tip: Check out the room first for bleach odors!
  • Stayed: October 2013, travelled as a couple
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Thank AL S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
comfortsuitesbrunswi, Webmaster at Comfort Suites Brunswick, responded to this reviewResponded 1 November 2013

Dear Guest,

Thank you for choosing Comfort Suites Brunswick for your recent stay in our area. I am sorry it didn’t turn out to be the enjoyable stay you.

Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the following actions were taken:

• We shared your report of the chemical smell to the management, maintenance and housekeeping in the hope that they can see that this does not happen to any more of our valued guests.

• All our staff was informed about the nice commend you made and received our commendations.

I am pleased to tell you that we do take our guest reviews seriously. I hope that you will reconsider and that the next time you are in our area, you will once again choose to stay at Comfort Suites Brunswick. I think you will be very pleased.

Sincerely,
Hotel Manager.

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