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“Good room, good price”

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Best Western Plus Brunswick Inn & Suites
Ranked #4 of 36 Hotels in Brunswick
Reviewed 9 June 2014

Staff was excellent and the bed was very comfortable. Clean and quiet room. The waffle was very good but the breakfast sausage links were horrible! But plenty of other stuff to be a good breakfast. Would definitely stay they again.

  • Stayed: June 2014, travelled as a couple
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Review collected in partnership with Best Western
5  Thank richman855
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gloria B, Guest Relations Manager at Best Western Plus Brunswick Inn & Suites, responded to this reviewResponded 12 June 2014

Thank you for sharing your experience with us. I do apologize for the issue that you encountered with some of the breakfast items, though I am glad you found the room to be clean and comfortable. On behalf of our entire staff, we thank you for choosing our hotel and hope you will let us serve you again

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Reviews (665)
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374 - 380 of 665 reviews

Reviewed 8 June 2014

We stayed at this hotel while visiting St. Simon's Island. The hotel was "VERY" clean and in a quiet area. Restaurants were in walking distance. The rooms were well maintained, and the staff were courteous and friendly. I will be staying at this hotel on my next visit.

Room Tip: Rooms on higher floors are quieter.
  • Stayed: September 2013, travelled as a couple
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2  Thank 500Susan_B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gloria B, Guest Relations Manager at Best Western Plus Brunswick Inn & Suites, responded to this reviewResponded 12 June 2014

I really appreciate your taking the time to let us know of your recent experience .We want our guests to have the best stay possible where everything exceeds their expectations. We value you as a guest, and please stay with us again soon so that we can demonstrate our continued commitment to your comfort.

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Reviewed 8 June 2014

Room price was good ($64 plus tax), room was okay. Beds comfortable, no noise from outside. Would have stayed a second night, but wanted a day at the pool and they had no chaise lounges. Room did have an overly powdery smell, like they were trying to cover up something. Breakfast was good. If they had had lounge chairs at the pool, would have stayed. Wouldn't hesitate to stay here again.

  • Stayed: May 2014, travelled as a couple
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2  Thank JohnandJana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gloria B, Guest Relations Manager at Best Western Plus Brunswick Inn & Suites, responded to this reviewResponded 12 June 2014

Thank you for such a wonderful review. As always it is a pleasure to know that we have made our guests stay pleasurable, memorable, and comfortable. We pride ourselves on providing outstanding customer service from check in to check out.
I will pass your comments on to our staff, and we look forward to seeing you and again in the future.

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Reviewed 7 June 2014

Very nice hotel. Clean and looks like new condition. Only thing missing was lounge chairs for the pool, Nice breakfast and beds were very comfortable. Staff was helpful, they ever stored food in their freezer for a few days for us.

  • Stayed: June 2014, travelled with family
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Review collected in partnership with Best Western
2  Thank Patricia D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gloria B, Guest Relations Manager at Best Western Plus Brunswick Inn & Suites, responded to this reviewResponded 8 June 2014

Thank you for your feedback on your recent stay at our hotel. We will review the the pool chair situation for upgrades. Your business is appreciated, we look forward to having you visit again soon.

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Reviewed 5 June 2014

I've stayed at this hotel about 6 or 7 times now on my way between NC and FL. It never disappoints and is always very clean. No matter how late I check in, a friendly person is always there to greet me and the rooms are always inviting. The free breakfast is fantastic. So many selections. We always stay at this hotel and recommend it to others.

  • Stayed: April 2014, travelled with family
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Review collected in partnership with Best Western
1  Thank Gina T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gloria B, Guest Relations Manager at Best Western Plus Brunswick Inn & Suites, responded to this reviewResponded 6 June 2014

To continue to return to our hotel (6 or 7 times) is greatly appreciated. We are so glad that you feel at home with us. Thank you for the review and for choosing to stay with us. We look forward to your next visit.

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Reviewed 5 June 2014

We picked this hotel based on Trip Adviser ratings. I now wished we had looked at more ratings for this place. It seems maybe we have higher standards than many other travelers.....or maybe we have just had much better experiences with other hotel chains in recent years.

I'm disillusioned with Best Western's new designations, having found most of their "Plus" locations to be nothing at all special. This was no exception. First the good:

Katrina at the front desk was very nice, gave the quickest check-in I've ever had.
Very good waffles at breakfast
Very nice towels
Best working room keys I've ever used
Very nice laundry area which we didn't need or use
Good price, but wish now we had spent more for a different hotel.

Unfortunately, those were all the positives. First thing I noticed was the small parking lot with no spaces very close to the 2 entry doors. Also, if a truck is in the lobby covered parking area, or a car parks in the middle, you will wait until it is moved so you can enter the lot. This hotel is crammed among other hotels and restaurants, a little tricky to find if you don't have a good GPS.


Hideous carpeting in the hallway. Room is very small, too small for 2 queen beds. Back bed is way too close to the wall on back side. Narrow passage for 2 people between beds and TV and desk. A/C unit very loud. It is the type where both the fan and compressor turn off, making for very quiet until both come on and then LOUD ! Woke us up many times during the night. It also let room get too hot before turning on, then made it very cold before turning off. We were constantly putting sweaters on and taking them off.....also turning TV volume up and down. But also woken up by neighbors both above and on the sides.....must be very thin walls. Beds also loud and creaky. Didn't sleep well either of 2 nights. Small TV not HD and picture was not good....aspect off on many channels. Sound quit several times requiring unplugging for a lengthy period, then would work when plugged in again. Except for waffles, breakfast was disappointing. First morning there was no meat offering at all. Biscuits were cold, right out of the fridge, and the gravy was only warm, not hot. Luckily, after using tongs for the biscuit, I noticed it was cold and heated it in the microwave before putting the lukewarm gravy on it. A neighboring diner didn't do that, and was surprised when the took his first bite....that was also his last bite, it went into the trash. As did the cold biscuit a little girl bit into next to us. Meager pastry offerings. Next morning, sausages were available, but previous morning's scrambled eggs and gravy were not. No bananas for cereal.

Very small pool, whole facility seems in need of a refreshing, our room's paint and furnishings seemed old and depressing.

Best Western PLUS??? Nothing at all special about it, if returning to Brunswick I would choose another hotel. I'm a BW Rewards member, but am rethinking that in light of our recent experiences with Best Western hotels.

  • Stayed: June 2014, travelled as a couple
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3  Thank Blackie205
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gloria B, Guest Relations Manager at Best Western Plus Brunswick Inn & Suites, responded to this reviewResponded 6 June 2014

It is of great concern that you found our hotel to be nothing special. All Best Western Plus hotels are mid-scale facilities, placing us between economy and full service. Seldom do we have a guest that is not pleased with our services and amenities, so on behalf of our entire staff, I apologize for the problems you encountered and any inconvenience to you.
Your voice has been heard, we will address the issues that you mention that we can fix.
Your business is appreciated and we wish you safe and happy travels in the future.

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Reviewed 3 June 2014

I stayed at this hotel overnight during a very long roadtrip. I was traveling by myself and as a single woman was kind of wary about staying at a low-cost hotel, at the same time as I was conscious of my budget! This hotel surpassed my expectations in many ways. The property was clean and well-appointed, the rooms are roomy, well-decorated, and have microwaves and refrigerators. Shower took a little time to heat up, but was full force and nice. Full breakfast was delicious. Staff was very helpful and I felt comfortable and safe the whole time. The only downside is that we arrived late and the only restaurant that was open was the Waffle House. But that wasn't the hotel's fault!

  • Stayed: May 2014, travelled solo
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Review collected in partnership with Best Western
2  Thank mitzisue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gloria B, Guest Relations Manager at Best Western Plus Brunswick Inn & Suites, responded to this reviewResponded 6 June 2014

To surpass your expectations is our goal. We are so pleased that your found our hotel to meet all you expectations and a good value. Thank you for choosing to stay with us, we look forward to having you visit again soon.

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Additional Information about Best Western Plus Brunswick Inn & Suites

Address: 126 Venture Dr, Brunswick, GA 31525-9794 (Formerly Baymont Inn & Suites Brunswick)
Phone Number:
Region: United States > Georgia > Georgia Coast > Golden Isles of Georgia > Brunswick
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Brunswick
#5 Romantic Hotel in Brunswick
#5 Family Hotel in Brunswick
Price Range: £73 - £112 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Brunswick Inn & Suites 2.5*
Number of rooms: 72
Official Description (provided by the hotel):
We offer a smoke free hotel and boast such amenities as Sealy Posturepedic Pillow Top Mattresses, Executive Executive Work Desk with Ergonomic Chairs, Micro Fridge, and Speakman Showerheads. In our public area we have a State-of-The-Art Exercise Room, Seasonal Outdoor Pool, Business Center, Guest Laundry Facilities and much more.Each Best Western ® hotel is independently owned and operated. ... more   less 
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Also Known As:
Best Western Plus Brunswick Hotel Brunswick
Best Western Plus Brunswick Inn And Suites

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