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“Nice hotel for price”

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Best Western Plus Brunswick Inn & Suites
Ranked #5 of 37 Hotels in Brunswick
Reviewed 11 July 2014

Excellent customer service. Breakfast area really clean, food average. Room was clean except bed covers need to be washed and watch out if you stay with babies who like to crawl. Carpet needs more attention found hazard items

  • Stayed: July 2014, travelled with family
    • Value
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Review collected in partnership with Best Western
2  Thank Fabiola M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gloria B, Guest Relations Manager at Best Western Plus Brunswick Inn & Suites, responded to this reviewResponded 15 July 2014

Thank you for choosing our hotel. Your review is so important to us as we work to offer great services and comfortable accommodations. Please come see us again.

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379 - 385 of 688 reviews

Reviewed 10 July 2014

I have stayed in BW plus before and been impressed, not so this time! Nothing wrong with the rooms apart from the beds, which we discovered the hard way by waking up sweating profusely, had plastic sheeting completely covering them. I complained the next morning and asked if all the rooms were the same and if not could we change rooms and was told by the receptionist that she would find out and phone our room. After waiting for 2 hours I went again to see if she`d found out and she said that all rooms were the same so no change of room. Now this is ridiculous and if they really feel the need to keep plastic on then they should use much deeper mattress toppers and quite clearly the receptionist had forgotten all about us so made us waste a lot of time! Breakfast was very mediocre with non of the extras I was expecting and poorly serviced. In fact the next hotel on our trip was an ordinary BW and was far superior to this one.

  • Stayed: June 2014, travelled as a couple
    • Rooms
    • Cleanliness
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1  Thank eileen j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gloria B, Guest Relations Manager at Best Western Plus Brunswick Inn & Suites, responded to this reviewResponded 15 July 2014

I am so sorry about the plastic on the mattress, we will review this procedure to see if we can make the corrections. Thank you for posting this review and we thank you for staying with us.

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Reviewed 8 July 2014

went to take my granddaughter home and stopped for the night was a clean hotel and the people were nice. The people above us must have children because there was a lot of running and jumping but other wise a nice visit.

  • Stayed: July 2014, travelled as a couple
    • Value
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Review collected in partnership with Best Western
Thank Lee B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gloria B, Guest Relations Manager at Best Western Plus Brunswick Inn & Suites, responded to this reviewResponded 15 July 2014

Thank you for choosing our hotel for your recent travels to our area. We appreciate your business and hope you will visit again when your granddaughter comes to visit.

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Reviewed 4 July 2014 via mobile

Clean room, friendly staff, breakfast room not crowded, ample parking, good location away from bustle, close enough to get there though. Right off 95. Nothing fancy about this place but the price is right and I have no complaints which is unusual. Elevator slow, okay one complaint. Use this hotel fir a quick night stay and you won't regret it.

Stayed: June 2014, travelled with friends
1  Thank tristan2284
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gloria B, Guest Relations Manager at Best Western Plus Brunswick Inn & Suites, responded to this reviewResponded 15 July 2014

It is so good to hear that you found us to be a good value and found the hotel to meet all your needs. Thank you sharing your comments and thank you for staying with us.

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Reviewed 4 July 2014 via mobile

We chose this hotel based on all of the great reviews and, boy, were they spot on!! We arrived before check in time and they allowed us to go ahead and get into our room. When I tried to get into our room, the key wasn't working. I went back to the front desk and the clerk came to the room with me to make sure the battery was dead in the lock. So instead of us waiting for them to replace the batteries, she immediately moved us to a new room and upgraded at no extra charge! Super accommodating! There is a complimentary breakfast but it does have something to be desired. We are a gluten free family so that is always a challenge.

Stayed: June 2014
1  Thank Jax295
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gloria B, Guest Relations Manager at Best Western Plus Brunswick Inn & Suites, responded to this reviewResponded 15 July 2014

To exceed your expectations is our goal. We are so glad that you enjoyed your visit with us.
We appreciate your business, please come stay with us again soon.

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Reviewed 2 July 2014

We stayed for the night here after a ride on our motorcycles. The hotel was clean. The breakfast was hot and good. The rooms were clean and everything smelled good.. The staff was very helpful at check in and check out. There were several places to eat located within walking distant to the motel. It was conveniently located right off of Interstate 95.

  • Stayed: June 2014, travelled as a couple
    • Value
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Review collected in partnership with Best Western
1  Thank Susan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gloria B, Guest Relations Manager at Best Western Plus Brunswick Inn & Suites, responded to this reviewResponded 15 July 2014

Thank you so much for your kind comments and review Thank you for taking the time to review your guest experience during your stay at our hotel. I appreciate the feedback and I am glad you enjoyed your visit.

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Reviewed 1 July 2014

Beds were comfortable with nice bed linens...clean rooms. Newly re-decorated and looked nice. However, did not like the breakfast. Did not seem like food was fresh, eggs were dry, sausage cold.....pastries were dry.

  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Lynn F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gloria B, Guest Relations Manager at Best Western Plus Brunswick Inn & Suites, responded to this reviewResponded 15 July 2014

Thank you for your feedback on your recent stay with us. We are so glad that you enjoyed your visit and found our accommodations to be clean and comfortable. We look forward to having you visit again soon

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Plus Brunswick Inn & Suites

Address: 126 Venture Dr, Brunswick, GA 31525-9794 (Formerly Baymont Inn & Suites Brunswick)
Phone Number:
Region: United States > Georgia > Georgia Coast > Golden Isles of Georgia > Brunswick
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Brunswick
#5 Family Hotel in Brunswick
#5 Romantic Hotel in Brunswick
Price Range: £79 - £126 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Brunswick Inn & Suites 2.5*
Number of rooms: 72
Official Description (provided by the hotel):
We offer a smoke free hotel and boast such amenities as Sealy Posturepedic Pillow Top Mattresses, Executive Executive Work Desk with Ergonomic Chairs, Micro Fridge, and Speakman Showerheads. In our public area we have a State-of-The-Art Exercise Room, Seasonal Outdoor Pool, Business Center, Guest Laundry Facilities and much more.Each Best Western ® hotel is independently owned and operated. ... more   less 
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Also Known As:
Best Western Plus Brunswick Inn And Suites
Best Western Plus Brunswick Hotel Brunswick

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