I reserved my room in advance through the Holiday Inn website, because I was planning to travel from NC to FL and thought Brunswick would be a reasonable halfway point to stop. I purposely chose Holiday Inn because of the Priority Club promotion that was running at the time, so perhaps that was my first mistake. (As well as failing to realize that the I-95 exit that this hotel is located at is smack in the middle of a 30 mile stretch of road construction that has been going on for at least a year now, making it a less than wise place to exit if you don't have to.)
The hotel, in itself, is not a bad place to stay. However, the pictures and description on the Holiday Inn website are quite misleading, to say the least. For example, most people would presume that an indoor pool would be heated. Well, this one is not (that detail is conveniently left out on the website), and while I realize this may not be a big deal to some people, it was to me because that was a small part of why I chose this particular Holiday Inn. It was more than disappointing to arrive at the hotel, after a long day on the road, and get ready to go down to the pool...only to discover a sign on the pool door, in very small print, that said the pool is not heated. It might as well be an outdoor pool, in that case.
Another misleading detail is the "free in-room wireless" that is advertised on the website, which in reality, only applies to rooms on the 1st floor, not those of us who are on the 5th floor. This too, was in small print, on the placard on the desk in my room. The only internet option for folks above the first floor is to either go down to the lobby to use wi-fi, or get an ethernet cable from the front desk, which you have to pay extra for.
I will say the room was immaculately clean, as was the rest of the hotel. The shower was less than enjoyable though, due to the fact that it has a low output showerhead and thus, also has low water pressure.
So, after realizing the pool was not an option, the internet was not an option, and taking an unsatisfying shower, I decided to go down to the Millhouse for dinner. One would think that since the restaurant is connected to a hotel, the proper entrance would be the door connecting it to the hotel. Actually, it isn't. You have to walk in and go across the crowded restaurant to the hostess station, by the other door leading outside, and then wait to be seated.The food was good though, and it really didn't take long to get your food once you managed to get seated, so that part wasn't too bad.
The bed was harder than I would have preferred, and you only get one small, shawl-like blanket that doesn't quite keep you warm. (But, you do get 4 pillows, two being firm and two being soft.) In fact, my room was a bit drafty, no matter what temperature I set the thermostat to...and the whole hotel (hallways, lobby, etc) seemed to be the same way. The doors closed quite loudly no matter if they were slammed or closed gently, which made sleeping something of a challenge, when combined with the fact that I was already cold and uncomfortable. Normally I have no problem at all ignoring noise, but those doors were exceptionally loud...and I know it wasn't just inconsiderate neighbors slamming them, because I took care to close the door gently and it was still quite loud.
All that aside, every staff member I came into contact with was extremely friendly and pleasant, and for that reason, I did not see fit to bring my complaints to them, as there really wasn't much they could do about any of those things and certainly none were their fault. The hotel was spotless and tastefully decorated, but considering the price I paid, I wouldn't have stayed there if I had known what I was really getting. It was $115 even with AAA and I have stayed at places that were just as fancy looking for less, that actually did have wireless in all rooms, a heated pool, real blankets, free breakfast (You had to go to the Millhouse and pay for breakfast if you wanted it), and a shower with water pressure. They say you get what you pay for, but that was certainly not my experience in this case.
- Official Description (provided by the hotel):
- Welcome to Brunswick, Ga, and Holiday Inn's newest full service interior corridor hotel & suites hotel, opened May 2005. We are ideally situated between Savannah, GA and Jacksonville, FL, just minutes from St. Simons Island and Jekyll Island where coastal beaches, golf and history await you. Located directly off I-95, exit 38 in the Gateway Center Park, just two miles from FLETC (Federal Law Enforcement Training Center). Decorated in rich hues with coastal appeal, the hotel features 103 elegant rooms and suites, capturing the charm of Hemingway with all the luxury and comfort of modern amenities. Our indoor pool and fitness room are also a way to relax at the end of your day. Our business center and sundries shop are available 24 hours a day for your convenience. We have meeting and banquet space for up to 125 people. Enjoy a truly unique experience dining in our MillHouse Restaurant & Lounge, specializing in fresh seafood, authentic Italian cuisine, homemade desserts made in Grandma's kitchen, and the best steaks Brunswick has to offer while watching your favorite sport on the big TV , or order your meals from your room. We are conveniently located just two miles from the Federal Law Enforcement Center. Darien Outlet Mall is found two exits north on I-95, featuring over 100 manufacturers factory stores. ... more less
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- Also Known As:
- Holiday Inn Brunswick-i-95 (Exit 38) Hotel Brunswick
- Brunswick Holiday Inn