This was NOT a good experience. We reserved a Queen room with a sofa bed. On check in we were sent to a room which was already occupied. The next room we were sent to had a tiny, extremely soft double bed. When I returned again to the desk I was first told that I had reserved that room, but I had the email confirming a queen. Then she tried to say I had gotten a discount because the rate was $5 cheaper than usual. That was a AAA discount. After two lies she then said she had no other rooms and I could just check out. At 9 pm I was not about to start looking for a new hotel, so I declined. When I returned to the room, my key no longer worked!
The hotel itself is attached to a mall, which is strange and makes for a lot of traffic around the entry. The lobby is not the elegant atrium one expects at an Embassy Suites, but more of a loud, chaotic nothing, with a full view of service areas. I cannot recommend this hotel.
- Official Description (provided by the hotel):
- The Embassy Suites Brunswick is an all-suite hotel located in the heart of Georgia's Colonial Coast. Located just two miles from I-95, the Embassy Suites Brunswick is located a short drive from St. Simon's Island, Jekyll Island, and Savannah. Attached to Glynn Place Mall, the hotel offers shopping without getting in your car! As with all other Embassy Suites hotels, the Embassy Suites Brunswick provides complimentary cooked-to-order breakfast, evening Manager's Reception, and spacious, two-room suites. In addition, we offer complimentary wireless internet access and boast on-site business center, fitness center and outdoor swimming pool. ... more less
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- Also Known As:
- Embassy Suites Brunswick Hotel Brunswick
- Brunswick Embassy Suites