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“Hard to find but a good place to stay”

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Holiday Inn Express Hotel & Suites Buford
Ranked #7 of 9 Hotels in Buford
Certificate of Excellence
Huntsville, Alabama
Level Contributor
186 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
“Hard to find but a good place to stay”
4 of 5 bubbles Reviewed 20 August 2012

This hotel is a bit hard to find if you aren't from the area. Both my GPS unit and the maps on my smartphone were confused by its address. It's a great place to stay if you want to be close to the Mall of Georgia but don't want to stay directly across from it. The rooms are nice. The beds are a bit firm for my liking. The bathrooms are pretty big and nice. Most of the staff is very nice but beware, if you try to use the business center, they will charge you 10 cents per page to print anything. I thought for the price of the room per night they could afford to allow you to print things for free. Overall, it was a decent stay! There's a QT next door in case you want snacks and you're only about 5 minutes from plenty of places to eat and the mall.

Room Tip: If you're in the military or a vet, make sure to ask for the military rate.
See more room tips
  • Stayed August 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AEW86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hiexpbuford, Manager at Holiday Inn Express Hotel & Suites Buford, responded to this review, 5 September 2012
We would like to Thank you for your recent stay with us at the Newly Renovated
Holiday inn Express Hotel. We are conveniently located right off I-985 exit 4
and From I-85 Exit 115 we are 2 miles west. We do offer Free Printing for Boarding passes.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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103 reviews from our community

Traveller rating
    53
    26
    14
    4
    6
See reviews for
26
14
8
43
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • German first
  • Any
English first
Nashville, Tennessee
Level Contributor
72 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 bubbles Reviewed 26 July 2012

We checked in and told the staff there were 4 people in the room. When we got to the room, there were only towels for 3 people. I went to the front desk to ask for another set of towels, and I was surpriised that I had to tell them why I needed them, what exactly I needed, and how many guests were in the room. While I realize that some people still steal hotel towels, I was surprised that it turned into a "thing" to get another set. The room was clean and in good condition. The breakfast was good (what one would expect).

  • Stayed July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LaurieTN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hiexpbuford, Manager at Holiday Inn Express Hotel & Suites Buford, responded to this review, 5 September 2012
Thank you for staying with us at our lovely Renovated Holiday Inn Express Hotel.
We do our best to accommodate our guest with extra towels and amenities .
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sanford, North Carolina
Level Contributor
61 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
3 of 5 bubbles Reviewed 16 July 2012

I have stayed in quite a few Holiday Inn properties over the last year racking up platinum status and over 80,000 points. So I have a lot of other properties in the Intercontinental Hotel Group to compare this hotel to.

Staff nice and friendly, quick check in and access to the room.

Workout room available.

Clean room, with standard amenities.

Where this particular hotel falls extremely short was in its morning service.

No checkout statement under my door in the morning.

Thin watery coffee.

The breakfast service was abysmal, limited choices, no skim milk, tiny dirty breakfast area.

I know that may seem like picking a few nits but those short comings make this property an average Holiday Inn.

You need to step up your game every hotel in this price range is dying for business travelers and poor service in any area can cost you.

Not on my list to go back to.

  • Stayed July 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank gpphelps
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hiexpbuford, Manager at Holiday Inn Express Hotel & Suites Buford, responded to this review, 18 July 2012
We would like to thank you for staying with us at the Holiday Inn Express
Hotel & Suites mall of Ga. We offer a Free full Hot breakfast in the morning including
Hot Cinnamon rolls,scrambled eggs and fresh pancakes.with seating up to 40 people.
we would of been glad to make you more coffee to suit your needs.
. Thanks again for staying at the Holiday inn Express Hotel & suites-Mall of Ga
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kathleen, GA
Level Contributor
64 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 17 April 2012

My wife and I stayed here on April 12. We were very happy with the room and our service. We would definitely stay here again.

Room Tip: Access to the elevator is a little tight, so if you have a large bag or many bags, try to get a room...
See more room tips
  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Scottinkga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hiexpbuford, General Manager at Holiday Inn Express Hotel & Suites Buford, responded to this review, 24 May 2012
We really appreciate your recent stay at our newly renovated Hotel. We hope
to see you again in the near future and we are happy to hear you had an
pleasant stay with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta, Georgia
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 10 February 2012

The check in was very easy. They had our room ready when we got there. Check in only took a few minutes. We had the 1 King, Whirlpool Suite. It was VERY nice (see pictures). Everything was very clean and the suite was very spacious. The WiFi Internet was fast. Both TVs were very nice. The refrigerator was the normal small size, but it was big enough to hold what we needed it for. The whirlpool was a nice size. Our stay was great and we would not hesitate to stay at this Holiday Inn again.

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KP333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hiexpbuford, Manager at Holiday Inn Express Hotel & Suites Buford, responded to this review, 14 February 2012
Thank you very much for choosing our Hotel to stay in Atlanta/Buford and
taking the time to do a Trip Advisor review. Its great to hear that you enjoyed our
2-room Whirlpool suite.We just recently completed an extensive renovation of
our hotel and its a pleasure to hear positive feed back back about our Modern updated Hotel
Again Thank you for staying with The Holiday Inn Express Hotel Buford-Mall of Ga
and we look forward to see you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 8 February 2012

Found feces in my toilet absoulutely gross. Why would they not check this before a guest is checking in. On top of that nobody really tried to help. Nice hotel but come on the last thing I want to see is someone elses crap in a toilet im going to be using.

  • Stayed December 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jyoung61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hiexpbuford, Manager at Holiday Inn Express Hotel & Suites Buford, responded to this review, 14 February 2012
Thank you for your recent stay and taking the time to give a review of our Hotel.
After your complaint about the toilet you were immediately asked you and relocated to
another room with a discount at checkout. Our Hotel has a successful track record
of having the highest cleanliness scores for our Brand and we strive to always
be the best,we are sorry that you were not satisfied with your stay at this time. With our new
renovations of our hotel and excellent service we are committed to excellence and would
like to see you stay with again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Knoxville
Level Contributor
102 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 bubbles Reviewed 16 January 2012

Nothing really fancy here. Just a nice friendly, quiet place to stay. Staff is very friendly. Great location. Quiet, convenient. Nice comfortable rooms. Clean.

  • Stayed December 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AlreadyBeenThere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Hotel & Suites Buford

Property: Holiday Inn Express Hotel & Suites Buford
Address: 2499 Satellite Blvd, Buford, GA 30518-5007
Phone Number:
Region: United States > Georgia > Buford
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 9 Hotels in Buford
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Buford 2.5*
Number of rooms: 79
Official Description (provided by the hotel):
Welcome to the Newly Renovated Holiday Inn Express Hotel Atlanta-Buford is located just northeast of Atlanta, near the Mall of Georgia off I-985, exit 4 and 2 miles west of I-85, exit 115. The Holiday Inn Express Hotel Mall of GA is 7 miles from the Gwinnett Center and Arena. Book your meetings and wedding receptions while staying in Buford at our Holiday Inn Express Hotel Mall of GA meeting rooms. Dine next door at the Havana Bar and Grill Cuban restaurant or one of the other fine restaurants in Buford like Olive Garden, PF Chang's, On the Border Mexican food and Golden Corral. The Holiday Inn Express Hotel Buford is close to companies like Siemens, Makita, Mary Kay, Rockwell Automation, and Scientific Atlanta. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Buford - Mall Of Ga
Holiday Inn Buford
Buford Holiday Inn
Holiday Inn Express Buford

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