After leaving a hotel in Dalton where our service dog was not welcomed I called the 800 number for country inn and suites. We just needed an overnight stay on our way to Florida. I was told online I had to give a reason for having a service dog and it what it was trained for. I told them that it was licensed and did not feel I needed to give a reason. Decided to drive to the hotel and ask at front desk. At first I was told they did not take dogs and I needed to go on down the road. I explained it was illegal to deny a service dog and someone else stepped up to help. They checked to see if they had service dog rooms available. They did and checked us in requiring to copy the license. The staff were friendly and kind as my daughter brought the dog in.
Room was average. It was clean and bed was comfortable. A bit noisy.
In the morning we were questioned again by an employee about the dog and her license. I'm hopeful hotels will educate their staff better on dealing with guests that have disabilities.
- Official Description (provided by the hotel):
- The Country inn & Suites in Calhoun, Georgia is a 64 room hotel. We have 19 Suites available. We are located less than a mile from the Premier Outlet Mall. ... more less
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- Also Known As:
- Country Inn & Suites Calhoun Hotel Calhoun
- Country Inn And Suites Calhoun
- Country Inn Calhoun
- Calhoun Country Inn