Driving up to the property, it is certainly less than appealing. Outside looks run down. Coming into the lobby, it is clear they have recently redone the entrance. Clean, modern and sufficiently welcoming. We were directed to our rooms, and the hallways certainly left a lot to be desired. Carpets were filthy, walls dingy and poorly lit. When we turned the corner to where our rooms were located, I was shocked to see just a few feet from our doors, the hallway was closed off with plastic and a renovation was clearly going on. Everything was filthy and just strange. While I can appreciate hotels need to make updates and changes while still remaining open, this was the least welcoming sight. I worked in hotels for the last several years and can only imagine the kind of complaints this would rightly earn. It was not a particularly busy night, so there was really no reason to have us in this work-in-progress hallway to begin with. A more solid distinction and barrier needs to be created between the open and closed areas of the hotel. Very disappointing. Once we actually got into the rooms, everything was very clean and nice, but you couldn't really shake the impression the hallway and exterior gives. Don't think I would stay again until the renovation is complete. Also just a heads up, the location, while convenient to the interstate is at least 5 miles from the closest dining.
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- Also Known As:
- Holiday Inn Cartersville Hotel Cartersville
- Holiday Inn White
- Cartersville Holiday Inn