My family and I stayed at this resort on Decemer 29th 2010. I had a spa appointment and when I arrived, there was NO ONE at the front to help me..which was very unprofessional. Second when I was filling out my form for my teatment I was told to bring it back to the receptionist (who had just walked in) but when I was done she was NO WHERE to be found. I had to wait for her to return, this was about 5 minutes. When I finally got my robe to change into, the locker key they had provided me, did not have a key on it, so I had to go get another one. I finally got changed and ready. I was greeted by my therapist and she took me in the room. The room was NOT AT ALL what I expected, very out dated! Dirty carpet, the cabinets were dirty and needed wshing down, the sink was dirty, even the sheets were dirty and the top blanket had some kind of stain on it....GROSS !!! The massage its self was great. except you could here the telephone ringing while you were getting your massage AND the indoor pool was like right next to the room I was in so you could hear ALL the noise....NOT AT ALL peaceful!!!!!!! I would go back (just for the massage) but due to very unprofessional people at the spa...mainly the people who work the front, and the NASTY NASTY spa area...I would NOT recomind anyone every waisting there time or their money at a place like this. Not if what you are wanting is a good experiance that is a nice clean quiet atmosphere...becuse you AR NOT going to get it at this place.
- Official Description (provided by the hotel):
- Getting away from it all has never been so convenient. With luscious dining options, world-class golf, hair-raising adventure opportunities, and plush lodgings - all accompanied by the stunning mountain views, Kingwood Resort is the perfect vacation retreat. ... more less
- Reservation Options:
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- Also Known As:
- Kingwood Country Club And Resort
- Kingwood Country Club Hotel Clayton