There were a number of disappointing issues:
1. The light fitting above the bed appeared to be insecure and it was fitted with a variety of mis-matched lamps, one of which was not functioning.
2. The shower head had not been secured properly in its bracket and consequently the riser pipe was standing unsupported away from the wall. I was able to relocate the fitting but it required to be permanently fixed.
3. Staying with the shower, the height of the shower rose is no more than 6 feet above the bath - not great if you happen to be taller than 5' 9".
4. The bathroom window frame was rotten to the extent that there was a gap of approximately 1" between it and the edge of the glass, which had been stuffed with tissue paper! I would suggest that this is not very safe.
5. There was no soap provided.
6. The curtain linings werevvery badly torn - in fact shredded.
When we returned to the hotel at night, there was no-one at reception. So, had to seek out a barman, who had to leave a wedding party, in order to give us our room key.
We were shown into the Poachers Pocket for breakfast ( we were the only ones there) but were not provided with a menu. Instead, we were offered the full Scottish breakfast. I was happy with this but my wife asked if she could have smoked salmon and scrambled egg. We were not told that there would be a £5 surcharge. We only found out on checking out.
In summary, our experience of Maryculter House Hotel was not what we expect of a 4 star rated hotel.
- Official Description (provided by the hotel):
- Maryculter House Hotel is an independently owned 4 star Country House Hotel nestled on the banks of the famous River Dee, just a few miles outside Aberdeen. The Hotel has 2 restaurants, The Priory is our Fine Dining Restaurant and our Poachers Brasserie for more informal dining. It also has 4 function rooms of varying sizes suitable for conferences, private dining, corporate entertaining and dinner dances, etc. The Hotel is set in 5 acres of gardens with free parking. ... more less
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- Also Known As:
- Maryculter Hotel Aberdeen
- Maryculter House Hotel