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Homewood Suites by Hilton Columbus
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Reviews (551)
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366
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10
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All reviewscomplimentary breakfast and eveningevening receptionfull kitchenbedroom suitegreat hotelshopping and restaurantsstaff was extremely helpfulmovie theaterbreakfast stafffire pithome away from homestaying at this hoteleasy accessnice roomfort benningoatmealexcellent stay
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506 - 511 of 551 reviews
Reviewed 28 March 2013

The hotel staff was very friendly and helpful. The breakfast & dinner staff were prompt, friendly and checked if you needed anything. They also offered to take plates etc. after you were finished as well. The hotel in general was very clean and fresh. Rooms were clean and furnishing up to date. Rooms were serviced daily and there was plenty of parking. I would have liked was an adjustable chair for proper ergonomics while working on my computer and improved TV channel selection, more sports, science, history, food channels.

  • Stayed: March 2013, travelled on business
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Thank vbm_18412
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmandaRyals, Director of Sales at Homewood Suites by Hilton Columbus, responded to this reviewResponded 17 June 2016

Thank you for taking the time to share your stay at our hotel.

We appreciate your comments and business.

Thank you!

Amanda Ryals- Area Director of Sales & Marekting

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 March 2013

It was great when it first opened several years ago, but new management has let it slipped in cleanliness and service. The room lay-outs are superior to other "suite" hotels, and there is a great cocktail hour Monday through Friday with free wine and beer. Breakfast buffet is much better than average. With a little help from management, it would easily be back up to four stars. If you're new to Columbus and unsure where to stay, you won't go wrong staying here. A little off the beaten path, but just three minutes away from the largest shopping "strip" in town known as Exit 10 to outsiders.

  • Stayed: December 2012, travelled with family
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1  Thank Rob S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sharon P, General Manager at Homewood Suites by Hilton Columbus, responded to this reviewResponded 29 March 2013

Thank you for sharing this quick feedback on your recent stay with us via TripAdvisor. We appreciate your kind words and constructive comments on our property and we will keep them in mind as we look into refresh options. We look forward to seeing you again the next time you are in the area and hope you let us know how we are doing at that time.

Thank you again for staying with us

Sharon Priester, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 March 2013

The staff is what makes this hotel, all are very friendly, courteous, and willing to do extra. The breakfast buffet is very good, and they even have dinner Monday-Thursday! The rooms are very nice and clean. I needed to go somewhere, they provided a shuttle to drop me off and pick me up, free of charge within 3 miles. I love this hotel!

  • Stayed: March 2013
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Thank ssmith1963
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmandaRyals, Director of Sales at Homewood Suites by Hilton Columbus, responded to this reviewResponded 8 January 2016

Thank you for sharing your recent stay at our hotel with us. We think we have a great hotel and staff - but, it means so much hearing it from you - OUR guest!

Please allow us to be of service again in the near future.

Sincerely,

Amanda Ryals - Area Director of Sales & Marketing

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 March 2013

All hotel staff were very helpful and courteous
Breakfast was delicious
Outdoor amenities were beautiful

Walls seemed thin inside rooms,could hear neighboring room occupants talking
Beds were a bit too firm for my taste, did not sleep well
Not pillow top mattress
No double sheet over comforter

  • Stayed: March 2013, travelled with family
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1  Thank PenelopeJane938
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sharon P, General Manager at Homewood Suites by Hilton Columbus, responded to this reviewResponded 8 March 2013

Thank you for taking the time to write a review about your recent stay with us. We sincerely appreciate your feedback and we apologize for the inconveniences you experienced. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us again in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 March 2013

I have stayed at the Columbus Homewood Suites since it opened (about a month each year for the past six years). Although it is starting to show some aging, the staff are the absolute best in town and the complimentary breakfast and manager's reception (dinner) are outstanding. For the money, I don't know of a better deal in the Columbus, GA area.

Room Tip: Ask for something near the elevator/stairwell unless you really need the exercise.
  • Stayed: February 2013, travelled on business
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Thank Steven S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmandaRyals, Director of Sales at Homewood Suites by Hilton Columbus, responded to this reviewResponded 8 January 2016

Thank you for sharing your recent stay at our hotel with us. We think we have a great hotel and staff - but, it means so much hearing it from you - OUR guest!

Please allow us to be of service again in the near future.

Sincerely,

Amanda Ryals - Area Director of Sales & Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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